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Truly an experience. My wife and I brought my mom to London for her 80th birthday, as afternoon tea at The Ritz was still on her bucket list. She had no idea I booked our stay there as well, and the Rolls Royce pickup from the airport. The hotel itself is what you expect, the Luis XVI style common areas and rooms are beautiful, but what really makes the place memorable, are the people. From our first contact with Johan, and our check in with Giacomo, Gavin, Roberto everyone was fantastic throughout our stay. The amount of time that the folks at reception are willing to spend just chatting and sharing stories with you is something you just don't find elsewhere. Many thoughtful interactions with my mom as the whole place seemed to know her big birthday was coming up. It was the experience of a lifetime. Thank you everyone at the Ritz for making it happen.

Very satisfied with a hotel, worthy of this price. When I made a mistake at the time of booking, I saw that the room information showed that the facilities for the disabled were provided, and I didn’t think about it. I found that it was a special room for the disabled. It was really embarrassing. . . Before the check-in, the hotel contacted me via Ctrip and asked me about my check-in time. My answer may arrive at noon, which will be far earlier than the hotel's check-in time. The reply will be arranged according to the situation on the day. On the day of the check-in, we arrived at the hotel around 11:00 and they were all ready. Thank you very much! The hotel was originally remodeled by the bank and opened only last year, new and atmospheric. There are seven or eight restaurants in the hotel lobby, and the taste is comprehensive. Geographically, it is located in the downtown area, walking close to the hotels around the Thames, and next to the subway station. The decor of the room is completely classic British style, the details are carefully polished, very special and very like. There are no less than 20 kinds of bath products, which is extremely luxurious. I saw a comment on the book saying that the sound of the music downstairs was noisy, but the actual experience was completely unrecognizable. The sound insulation of the window was well done. The sound of the door next door was noisy. This may be the only fly in the ointment.

The hotel is a legend and a brand in the industry. The hotel has retained its previous style well. The afternoon tea in the lobby and several bars are very unique. The hotel service is good and the location is excellent.

This place is worth every penny….. Location 10/10 Food 10/10 Decor and cleanliness 10/10 Staff 10/10 We stayed here for 1 night in August. Everything was impeccable, I couldn’t even find something to score them down on. The staff were all fantastic, a couple were outstanding at service but I didn’t get their names. I had several personal touches as it was my birthday on the day we arrived. Food was incredible and Indigo restaurant is accredited by Coeliac UK which was a bonus as I have Coeliacs. The tasting menu with Wine pairing is highly recommended as is the gluten free fish & chips! 10/10 will go back as soon as I can.

Simple hotel run by a small and friendly group of staff. Short walk from Paddington Station along with plenty of bars and restaurants. Breakfast included, offering a simple selection of cereals and biscuits (as well as tea, coffee, and juice) with bacon, eggs, and toast available on request. The room was small, with a twin bed, a simple shelf unit, coffee table with kettle and selection of tea/coffee, and a TV mounted to the wall. One light wasn't working and the shower had a tendency to flood quickly, but otherwise was a cosy place for just one night's stay.

This hotel was located in a fantastic area that was walkable & felt safe. The employees were friendly & helpful. The room was clean & had everything we needed & more. The bed & pillows were extremely comfortable. The toiletries provided were high quality & smelled fantastic. Room had AC, safe, iron/ironing board, hairdryer, mini fridge (with honesty snack & wet bar), coffee/tea, extra blanket, etc. Wishing we had stayed longer.

The location of the hotel is very convenient, close to the subway station, bus stop, shopping mall, the room is a bit smaller if it can be a bit bigger, you think I will choose to stay in this hotel next time I travel

I have spent 40 years traveling the world and I have stayed in the smallest hotels that Japan has to offer including capsule hotels. Hotel Mimi beats them all - the room I stayed in was small, really small with no window. But it was great! - I knew what I was letting myself in for but I knew all I wanted was a comfortable bed and somewhere to wash and the room excelled at both of these things. Beautiful marble bathroom with Molton Brown soaps and shampoos. Now, if you ask if it was worth the nearly £200 I paid the answer is no - but this is London and thats what you have to pay. Stay at Mimi's - but make sure you know what you could experience.