"Was the cheapest option I could find on that day, but it really impressed me. Location was good, right next to Cardiff queen street and around 20 mins by foot from Cardiff central. Hotel was nice, staff were friendly and had all the necessary amenities. Rooms were quite small but sufficient unless you have big luggages. Only issue I had was that there’s a dip in the middle of the bed which was quite strange."

"It's pretty good in Wales. It's very close to the train station. The restaurant on the first floor of the hotel is very popular. The bar at night is also good."

"Stayed here as great location for winter wonderland. Asked for a room with a view if possible as it was a special trip and had a lovely view of the castle all lit up for Christmas"

"Enjoyed our stay , staff very friendly and helpful. We will be back"

"The facilities are average, but the environment and service exceeded my expectations."

"I had a very good experience staying at Hilton Cardiff. The hotel felt extremely safe and well managed throughout my stay. One thing I noticed is that they are very strict about not allowing visitors after 9 PM. At first, it was a bit disappointing, but honestly, it also made me feel much safer knowing they take security seriously. The service was excellent from beginning to end. The staff were always kind, attentive, and always willing to help with anything I needed, which made the whole experience feel very welcoming. My room was comfortable, clean, and well maintained. It was also cleaned during my stay, which I really appreciated and added to the overall comfort. The location is another big advantage the hotel is just steps away from Cardiff Castle, making it perfect for exploring the city. It’s also only about a 20 minute walk from Cardiff Central railway station, which made getting there and around very convenient. One morning I decided to try the breakfast buffet, and it was definitely worth it. There were many options to choose from, including pastries, hot food, fruit, and drinks. They also had coffee machines with very good coffee, which made the breakfast experience even better. Another highlight was the bar downstairs it had a great atmosphere and was a really nice place to relax after a day of exploring. Overall, I would definitely stay here again and highly recommend it to anyone visiting Cardiff, especially if you value comfort, excellent service, a great location, and above all, feeling safe during your stay."

"I booked two rooms. Even we were upgraded to a so called executive room, the carpet was dirty with mark. There was a crack in the basin which was the same case as my last stay in 2024. A used teaspoon with chocolate could never be changed and stayed at the same place during our stay for three nights."

"The location is convenient, the price is cheap, the room is a bit small, the bed is comfortable, the air conditioner is a bit noisy, and the staff are polite."

"Great experience."