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Posted onApr 20, 2026
Kay-a
Location to public transport and local attractions was convenient. The accommodation was comfortable but it would have been better if there was a floor plan where the rooms are located as only 3 rooms were on the main floor and the others were accessible via stairs, which are narrow. Our room was outside the main house in the back. If you are travelling with lots of luggage or big, heavy suitcases, be mindful that there are no lifts. Housekeeping was a bit disappointing. Modern fittings and energy saving features were a plus.
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Posted onJul 16, 2026|Mobility Accessible Twin Room with Roll in Shower
Guest UserHotel is located in quiet location bit away from buzz of town center, had a comfortable sleep. Breakfast charged at GBP 15 and service during Breakfast a let down. Before the time got over, some items finished and were not replenished and on enquiry, a curt ”it's over” was not great. Parking charge of GBP 10 was a slight surprise as it wasn't clear from trip.com while booking. Hotel has a lovely terrace facing water and basic but functional bar. Overall nice comfortable stay but not good value for money.
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Price per night from:RUB 5,434
Posted onMay 9, 2025
Guest User
I really enjoyed my stay overall. The location was fantastic—on a beautiful street—and the hotel building itself is stunning. When I arrived, I was warmly welcomed by a very kind Italian gentleman, which gave me a great first impression. My room, though located in a separate area, was clean, modern, and nicely decorated. Everything looked fresh and well thought out.
However, I was disappointed to find visible stains on the bed sheets. While I believe they had been washed, the stains hadn’t come out and the sheets were still used, which didn’t match the high standard the rest of the hotel presented. I think they should have replaced them.
Another minor inconvenience was the bathroom light, which was automatic and triggered the extractor fan. This meant that even during the night, using the bathroom caused the noisy fan to stay on for a while, which could’ve been avoided with a manual light switch, in my opinion.
Despite these issues, the stay was mostly very positive, but I can’t give a full five stars because of the sheets. Hopefully this can be improved for future guests.
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Price per night from:RUB 6,464
Posted onApr 20, 2026|Double Room
Guest User
Was the cheapest option I could find on that day, but it really impressed me. Location was good, right next to Cardiff queen street and around 20 mins by foot from Cardiff central. Hotel was nice, staff were friendly and had all the necessary amenities.
Rooms were quite small but sufficient unless you have big luggages.
Only issue I had was that there’s a dip in the middle of the bed which was quite strange.
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Price per night from:RUB 3,903
Posted onMar 23, 2026
Guest User
Last minute decision to stay over in Cardiff and this is in an ideal location and reasonable price. Staff at reception/bar couldn't have been more helpful when I struggled with the check in units! Room was fine, quiet & with everything I needed. Sunday night but restaurant was still open so had lovely meal there & breakfast the next morning always a cracker. Note their deal if you're having both by the way.
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Price per night from:RUB 5,146
Posted onOct 3, 2023
Guest User
Located in the middle of the city centre close to castle and local attractions. Unfortunately room backed into a night club which played music till 4am. If you are a light sleeper this could be an issue. Other then that lovely place.
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Price per night from:RUB 3,276
Posted onJan 15, 2025
BethSaidSmile
It is a good hotel, good size swimming pool & have both steam room and sauna, however, been twice now on weekdays and both times very busy.
Mainly self check-ins which loses the personal touch I feel and not too happy charged extra for parking giving the location of the hotel.
Great service in the restaurant.
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Price per night from:RUB 7,593
Posted onOct 29, 2023
Guest User
I’m so glad we decided to stay at The Coal Exchange Hotel in Cardiff. I’d been given the very important job of finding a place to stay overnight for my friend’s special birthday. I didn’t really know where to start, so I compared prices of hotels in the area. I was surprised to find that the ‘budget’ hotels Premier Inn and Travelodge were no cheaper than The Coal Exchange for the given dates! I had a look at the photos and reviews and it looked perfect for a special occasion. It was steeped in history with the interior design staying true to the period in which it was built. Originally, as there were five of us, I had booked the sextuplet room. It looked amazing and we were all really excited about staying there. Unfortunately though, due to maintenance work being carried out on that part of the building, we had to change our plans to three double rooms right next to each other. The rooms were beautiful. Floor to ceiling double windows, opulent wallpaper, ornate period furniture and a lovely comfortable centrepiece bed.
The bathrooms had gorgeous jacuzzi baths and stone basins.
The following morning we had a delicious breakfast in Culley’s Restaurant situated inside the Coal Exchange.
The staff here are very friendly and go out of their way to ensure you have the best stay.
Can’t wait to go back.
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Price per night from:RUB 4,958
Posted onNov 18, 2023
Guest User
This was a lovely room! Didn't have its own bathroom which I wasn't expecting but I think that's just me not really reading the listing! The person who checked me in was lovely and the room was warm and decorated nicely. Thanks!
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Price per night from:RUB 3,326
Posted onApr 23, 2026
Mrs j Plunkett
Stayed at this hotel for five days the beds was very comfortable. Rooms are very clean. Waitrose and Lidl‘s two minute walk regular buses into Cardiff. Breakfast available at the hotel. Staff are absolutely lovely and always ready to help. She’s a very friendly hotel with country walks nearby rooms have bath with a shower always hot water available me and my husband had a very comfortable pleasant stay well definitely return the hotel is more of a motel but would not hesitate recommending as you have everything you need the rooms are basic but do you have a kettle tea and coffee supplied clean towels extremely comfortable bed and the rooms are clean staff are very welcoming and friendly
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Price per night from:RUB 4,330