Read genuine traveler ratings & reviews to find your perfect stay.
Posted onSep 1, 2026|Accessible Queen Room with Roll-In Shower
Guest UserWe have stayed in Cardiff at ”The Hotel Indigo” 5 times & will continue to do so, as it never disappoints! The location is central & perfect for where ever we wish to get to: shops, restaurants, train & bus stations. The staff are lovely, always helpful & seem to be really happy at their work. The food is amazing & they certainly don't scrimp at breakfast time. The rooms are really nice & super clean, even the shower gel, liquid soap etc smell lovely! Well done to a brilliant team, see you soon!
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Price per night from:PHP 4,957
Posted onSep 16, 2025|Standard Room
Guest UserI had an excellent stay at this hotel! From the moment I arrived, the staff made me feel welcome with their warm hospitality and professionalism. Check-in was smooth and efficient, and I truly appreciated how attentive and friendly everyone was throughout my stay.
The room was spotless, spacious, and very comfortable. The bed and linens were high quality, and I slept better here than I do at home! Small details, like complimentary water, good lighting, and thoughtful amenities, made a big difference.
The location is perfect—close to everything I wanted to see, yet quiet enough for a restful night’s sleep. I also enjoyed the breakfast, which offered a great variety of fresh and tasty options.
Overall, this hotel exceeded my expectations. The combination of excellent service, comfort, and convenience makes it a place I would definitely recommend to anyone visiting the area. I’ll absolutely stay here again on my next trip!
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Price per night from:PHP 9,066
Posted onNov 29, 2025|Standard Double Room
Guest UserExcellent hotel conveniently located in the heart of the city close to attraction and entertainment.
Good choice of food for breakfast.
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Price per night from:PHP 5,481
Posted onAug 23, 2026|Deluxe Room, Guest Room, 1 King
Guest User
This was my first time staying at a Marriott, and it certainly lives up to its reputation as a well-established hotel. Many hotels in the UK clean every three days, but Marriott cleans daily and provides drinking water and biscuits every day.
Location: It's about a 5-10 minute walk from Cardiff Central train station, depending on how fast you walk. It's quite close, with hardly any turns – just follow the road straight. It's also very close to the city center for shopping; you can just stroll over.
The bathroom is quite spacious and bright, and the lighting is good, making it suitable for putting on makeup. There's a bathtub, but the shower screen only covers half of it, so if you move around a lot while showering, water might splash everywhere.
The room size is decent. After opening a 28-inch large suitcase, there's still plenty of space to walk around. There's also a large full-length mirror, but it faces the bed, which some Chinese guests might find bothersome.
The only minor drawback is that the air conditioning wasn't very effective at cooling. Although it wasn't hot during my three days in Cardiff, I wanted it to be a bit cooler, but it didn't really work.
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Price per night from:PHP 6,663
Posted onMay 30, 2026
AlvidaHad a lovely stay here, hotel was closer to many thing for you to walk around 10min. Services from staff was good. Breakfast was alright and not too fancy. You can also access the pool and other facilities. Bed was okay and comfortable only downside is that they can only change the sheets after 3days not every day when room service does their day rounds. Overall I will definitely recommend. Will definitely visit again.
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Price per night from:PHP 6,034
Posted onMar 29, 2026|Deluxe Twin Room
Guest Usertayed at Clayton Hotel Cardiff for a weekend and it was excellent. The location is perfect — right next to Cardiff Central Station and just a short walk to Principality Stadium and the city centre. The room was modern, very clean, and the bed was extremely comfortable. Friendly staff and a good breakfast selection. Great value for a 4-star hotel in the heart of Cardiff. Would definitely stay again!
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Price per night from:PHP 4,547
Posted onMar 28, 2025|Classic Room with Double Bed
Guest UserGood location not far from centre of Cardiff. Service was poor, receptionists seemed like they didn’t want to be working there and breakfast staff like their family had just died. That said the breakfast was good quality and the room was good. Needed some cobwebs removed and mould cleaned from bathroom
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Price per night from:PHP 4,471
Posted onAug 6, 2024|Superior Room
Guest User
The hotel is in a good location, the room is large, but the facilities are old. The service staff is friendly. Hotel advantages: location, room size, friendly service staff.
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Price per night from:PHP 6,320
Posted onOct 29, 2023
Guest User
I’m so glad we decided to stay at The Coal Exchange Hotel in Cardiff. I’d been given the very important job of finding a place to stay overnight for my friend’s special birthday. I didn’t really know where to start, so I compared prices of hotels in the area. I was surprised to find that the ‘budget’ hotels Premier Inn and Travelodge were no cheaper than The Coal Exchange for the given dates! I had a look at the photos and reviews and it looked perfect for a special occasion. It was steeped in history with the interior design staying true to the period in which it was built. Originally, as there were five of us, I had booked the sextuplet room. It looked amazing and we were all really excited about staying there. Unfortunately though, due to maintenance work being carried out on that part of the building, we had to change our plans to three double rooms right next to each other. The rooms were beautiful. Floor to ceiling double windows, opulent wallpaper, ornate period furniture and a lovely comfortable centrepiece bed.
The bathrooms had gorgeous jacuzzi baths and stone basins.
The following morning we had a delicious breakfast in Culley’s Restaurant situated inside the Coal Exchange.
The staff here are very friendly and go out of their way to ensure you have the best stay.
Can’t wait to go back.
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Price per night from:PHP 4,328
Posted onJul 30, 2026|Standard Double Room
Guest UserI had asked if I could store my luggage a couple of hours before checking in. I cannot recall getting a confirmation of this, which would have notified me that there would be a charge of £5, which the receptionist informed me of when I arrived. Had I have known I would have made other arrangements and not wasted the journey and been inconvenienced.
When I arrived a guest was complaining about how warm the rooms were and that the fans provided due nothing and that it was a possible health threat. I pointed out that there was a note on my booking about air conditioning being out of action or words to that effect but in theory, why is this not pointed out before the booking is made? It seems like you want the money and then expect us to jump though the hoops of trying to get a refund from the hotel and washing your hands of the situation as I found when I rang Trip.com - it should be a human right to have decent ventilation but with the hurdles you set in motion, it might be seen that you rely on people giving in and giving up to getting a refund on those grounds and so I did you a favour and stuck with it, fearing the worse for when I checked in later that evening. It could have been a lot better and it could have been worse.
The general toilet and area on floor 2 was disgusting and had no toilet paper and seemed not to have been monitored regularly, when I went to use it after checking out. I’m amazed that there is a higher price tag shown to show the saving on these rooms, in my estimation the lower price I paid should have been the higher price. The standards were so much better when it was The Big Sleep Hotel.
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Price per night from:PHP 3,270