Name: The Portman Ritz-Carlton, Shanghai
Address: Shanghai, China
Rating: 9.3

Indonesia

South Jakarta

United Arab Emirates

Dubai

China

Shanghai

Beijing

Bali

Qatar

Doha

Even with only one night at The Ritz-Carlton Jakarta, Mega Kuningan, the experience was nothing short of flawless. It’s rare to find a hotel that can make a short stay feel like a true vacation, but they nailed it.
Efficiency: Check-in and check-out were lightning-fast, which I appreciated given my tight schedule.
The Room: Impeccably clean and incredibly spacious. The bed provided arguably the best night's sleep I've had in months.
The Highlights: I squeezed in a quick breakfast at Asia Restaurant—the variety is staggering even if you're in a rush—and a late-night dip in the tropical pool area, which felt like a hidden oasis in the city.
Bottom Line: Whether you’re there for a week or just passing through for a night, the service remains the ”Gold Standard.” Highly recommended for a high-impact, low-stress stay.

Absolutely impeccable stay - a true urban oasis!

My recent stay at The Ritz-Carlton Jakarta was nothing short of exceptional. From the moment I arrived, the staff greeted me with genuine warmth and efficiency. The check-in process was seamless, and I was personally escorted to my room.

The Premier Room was spacious, immaculately clean, and offered stunning city views. The bed was incredibly comfortable, and the marble bathroom with a separate soaking tub felt luxurious. Housekeeping paid exceptional attention to detail daily.

I enjoyed breakfast at Arts Cafe – the variety and quality of the international and local Indonesian offerings were outstanding. The pool area provided a serene escape from the city buzz, and the service there was equally attentive.

What truly sets this hotel apart is its staff. Every team member, from concierge to restaurant servers, remembered my name and went above and beyond to ensure every need was met with a smile.

The location in Mega Kuningan is perfect for both business and leisure, with easy access to premier shopping and dining.

Without a doubt, this is the benchmark for luxury hospitality in Jakarta. I cannot wait to return.

Highly recommended!

Great hotel residence. Connected to Pacific Place. Room very spacious and staff service very good.

The location is excellent, the room is spacious, and the staff are incredibly warm and welcoming. Every time my son walked by the front desk, they'd offer him juice. Once, my son asked for a rubber band to play with, and the staff member brought him a whole big bundle – it was hilarious! 😂 The overall decor has an 'old money' vibe, and the lobby is adorned with many humorous takes on classic oil paintings. Most of the guests coming and going seemed to be business elites. There's a metro station right outside the door, and it's quite close to Dubai Mall – you can actually walk there. The only minor downsides are that the facilities are slightly dated (though still perfectly fine), and driving is a real pain. Because it's so central, you can get stuck in traffic for half an hour right outside the hotel during peak morning and evening hours (no exaggeration!).

We had a fantastic stay at The Ritz-Carlton Dubai, and it turned out to be one of our most memorable hotel experiences ever.

At first glance, the property may look a bit “old school” in design — and yes, some modernization might be needed soon — but once you spend time here, you realize it has something far more valuable: true warmth, character, and heart. In a world of glossy “design hotels” that often feel empty in spirit, I would choose this one any day.

A huge compliment goes to the housekeeping team, especially Sachith Karan, who did an outstanding job every day. The room was spotless, beautifully arranged, and filled with thoughtful touches. Sachith’s professionalism and genuine care made a real difference and truly reflected the Ritz-Carlton spirit.

The grounds are breathtaking — lush gardens, peaceful walkways, and multiple pools that even have well-placed shade, which is perfect in the Dubai heat. There are activities and games to enjoy throughout the property, making it ideal for both relaxation and fun.

The food here is excellent across the board, but a special mention must go to the Arabic outdoor restaurant on-site — it’s pure magic. The atmosphere, the flavors, the setting under the stars — it captures the essence of Dubai in the most beautiful way.

Most of all, the team makes this hotel what it is. Every staff member is kind, attentive, and genuinely caring. You never feel like just another guest — you feel truly welcomed and valued.

In short: while it may not have the ultra-modern look of some newer hotels, The Ritz-Carlton Dubai shines where it truly matters — heart, hospitality, and unforgettable atmosphere.

⭐️⭐️⭐️⭐️⭐️
Highly recommended.

Neat, comfortable, safe, excellent location

The Executive Room was spacious and airy, with soft, comfortable bedding and exquisite bathroom amenities. The soundproofing was excellent, allowing for a truly peaceful rest. The hotel's location is superb, making getting around a breeze; you can hail a taxi right downstairs.

A special shout-out to Jeremy from the Executive Lounge! From check-in to departure, he was attentive and thoughtful throughout. He proactively explained all the lounge benefits, from breakfast and afternoon tea to evening service, arranging everything with meticulous care and warmth. He was quick to respond to any request, demonstrating professionalism and genuine hospitality that made us feel like family. 

Our experience was perfect, highly recommended!

Excellent service . Ritz Carlton Portman Shanghai. I been staying here for the past 20 years  traveling to Shanghai from San Francisco. Jing an district on nanjing west road in the middle of everything. .. biggest Starbucks in the world just a few blocks away the new Louis Vuitton boat ship store right across the street from Starbucks.. pretty good walk to the bund and nanjing road .. .. Sunny ,,the bartender mixes excellent drinks .

The Ritz-Carlton

Columbus

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