Marseille Beach Hotels

I booked this hotel in a rush, seeing a 4.5 rating on Ctrip. Environment: First of all, the hotel's location is very convenient, right in the old port, with a view of the pier from the window – the view is okay. Transportation is convenient, very close to the train station. The staff were very warm and attentive, five-star service. The following is for those who value cleanliness: The hotel's cleanliness was disappointing, which was my top priority for accommodation. The facilities did not match the price and four-star standard. For example, the wall materials in the room clearly needed replacement or renovation; they weren't just old, there was obvious dirt on the walls, which was very unpleasant to see while lying in bed. The hairdryer was heavily dusty. The toilet bowl had a yellowish tinge, making it unusable. The window faces the harbor, but the curtains offered virtually no light blocking. They were single-layered fabric in very bright colors, waking you up immediately.

I think the location is a plus, and the hotel staff provided good service. The breakfast was also good with a nice view, and the staff even helped prepare coffee. The bathroom was spacious, but many things were broken. The drain in my room had issues, sometimes leaking water all over the floor. The metal toilet paper holder next to the toilet suddenly fell off, which startled me. The shower screen had a faulty seal at the bottom, preventing it from closing properly. The bathroom lights also flickered constantly, suggesting unstable voltage. My colleague, who was traveling with me, had a broken AC in their room the first night and had to switch. The second night, the replacement room lost power in the middle of the night, forcing them to grope in the dark to switch rooms again. Compared to their experience, my issues seem minor.

The location is very good, close to public transportation The surrounding area is very safe and belongs to a relatively busy road section The hotel is very clean and the room is very clean I highly recommend staying in this hotel!

The room was extremely spacious, and the bathroom was also very large. It was very comfortable to stay here. The location is excellent — just a few minutes’ walk to the old port. The only downside was the hot water situation: after one person showered in the evening, there was no hot water left, so the second person could not shower. This might be due to a limited hot water tank or the system stopping at a certain time. There were no staff on duty in the evening, so it was not possible to get assistance, and this issue was not mentioned before check-in.

The location of the hotel is very good, just opposite the subway. You need to climb some stairs to find the front desk. After registration, there is a mini elevator that can transport luggage. The room is small, clean and comfortable, the view outside the window, and the glass sound insulation effect is quite good. The younger brother and sister are friendly and kind, helping to print cruise tickets and carry boxes. There are many restaurants nearby, and there is a bus stop at the door, and the traffic is convenient.

The pros: Top-floor apartment with a small terrace. Brand new and very functional: fully equipped kitchen, tasteful decor, attic bedroom, very comfortable bed, and complete darkness. Ideally located between the Old Port and the Canebière/Noailles district. Very well soundproofed. Attentive housekeeper for mid-stay cleaning and check-out. Minor remarks: No real separation from the neighbors' terrace. You can see each other if you're using it at the same time. Reversible air conditioning: we couldn't get it to raise the temperature even slightly in November.

Cleaning ladies were demonstrating 53 days in front of the hotel when I arrived. The rotating door was covered with mud and confetti, while the black women danced to loud African beats. A complete shock! They continued during my stay… The front desk was super helpful after I contacted their manager. My flight was delayed and I arrived a day late so they managed to modify my reservation without extra payment. My card didn’t work so I gave a cash deposit and they sent me an email when my suitcase that had been delayed arrived (so as not to wake me up). The housekeeping was average- twice they didn’t restock the water. Once they forgot a cleaning chemical. Another time they didn’t restock the decaffeinated capsules. Also they could have been more generous with the toilet paper. It’s the very thin recycled one, that goes fast. Breakfast was delicious and the restaurant spacious, with a garden overlooking the marina. The room was large, modern and quiet, with an amazing view of the harbor, including both sunsets and sunrises! I even saw the incredible half an hour long fireworks for Bastille day right under my window! The bed is big and comfortable, pillows a bit too soft, lighting is good but there are no toiletries (which was initially problematic due to the lost luggage). Room service wasn’t available the only night that I wanted to order it - due to Bastille day celebrations. The QR code don’t work on my phone so I had to call the reception to order. Also there was no alcoholic drinks listed, plus I had no fridge in the room, so I couldn’t fully relax and enjoy my holiday. The hotel doesn’t have a spa, which is a shame. So I made a reservation online and got a massage in the Hammam spa a few minutes from the hotel)very expensive and not great). The closest one to the hotel was closed. The pool is gorgeous but in another building which requires another elevator to be taken at the ground floor. A bit of a hassle…The gym is basic but good. Gets pretty busy and dirty at the end of the day. There are many nice restaurants nearby and even a small Proxi shop. There is a bus stop 1min away, that goes to the Terrace du Port. And the taxi conveniently dropped me off right in front of the hotel. The Mucem and Cosquer caves visible from the hotel, are a bit pleasant 25min walk away and the well worth the visit. Overall, I was satisfied with my stay, and would come again if the above issues were resolved.

The hotel is very comfortable and the bathroom is very large and the rooms are very comfortable and the bathroom is very large. The hotel is very beautiful and quite atypical with its different buildings and the great garden in the middle. The clean parking is a real more! And to finish the breakfast was perfect! I hope I can come back quickly! 

Location is good, close to metro, have restaurants and supermarket nearby. Room is clean and spacious, and there is kitchen facilities that you can prepare meals. Staff are helpful. The downside is, the bed (mattress) is hollow (curved) not comfortable; and our room seems to have some odors (like sewage) from time to time.

This place is very basic and I feel like I overpaid given my experience. First it is close enough to a dance club that you can hear the music and patrons. In my case that was until 5:15 am when I got up for an early morning train. The shower is handheld and not mounted to the wall so it is a bit like bathing with a hose. No working elevator and the stairs were not built evenly so walking up and down them risks a fall or turned ankle. The thing this place has going for it is it’s proximity to the marina and it is a reasonable walk from the train station.