Kk.itoThis is my third time to Boracay. 2 nights from January 9th to 11th, 2024, Superior DX room, 1st floor poolside
Good point: Right in front of White Beach. D Mall (restaurants, souvenir shops) is also nearby. There is also a pool bar where smoking is allowed, so it is convenient for smokers to stay in a poolside room on the 1st floor.
The beach was crowded, but the pool was empty and comfortable. The room had two double beds, but it was comfortable enough.
Cons: I requested a shuttle service via Trip.com, but the person in charge kept telling me that they couldn't get in touch with the hotel, and as the time was getting close, I requested a shuttle service directly from the hotel website.
I sent an email but got no reply. In the end, we arrived at the airport without being able to confirm a hotel transfer from Caticlan Airport. As expected, there was no pick-up. Since this is not my first time, I will be provided with a pick-up service at the airport.
Arrive at the hotel you were looking for.
In the end, there was no contact from Trip.com's representatives (about 3 people) and they were left alone. When I called Trip.com at the airport, they said they would call the hotel right away, but they sent me an email saying they couldn't connect to the hotel.
I couldn't wait, so I looked for a shuttle service at the airport myself. Well, it's a common problem overseas, so I took care of it myself, but the airport transfer service fee was added to the bill when checking out of the hotel.
I was astonished at what had happened. Of course, I didn't negotiate and pay.
I requested the return transportation service from the hotel front desk the day before check-out, and it was comfortable and no problem. 650 pesos per adult. Transfer services can be booked online, and transportation to the port and airport, boat tickets, etc. can be booked online.
When considering purchasing, we recommend the shuttle service.
The shower room and drainage in the room are poor and overflows. The only towels I received were bath towels.I asked for additional towels, but there was no additional charge. Meals are average for breakfast and dinner.
There is no safety box in the room, and the door lock does not close properly.
I was unable to communicate with the hotel via email, and considering the price and location other than the shuttle service, even a methodical Japanese person could barely pass the exam. 3.5 stars
I cannot recommend it to those who want a neat hotel. Boracay's beaches are really beautiful, more beautiful than Cebu, Hawaii, and Guam, yet Japanese travel companies offer tours.
It's strange that it's not assembled.
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