"Good, good, good, good, good. Good location. Good service. Convenient.
It's just that the water is a bit small, but everything else is good. There's a coffee bar, a bar, and a restaurant downstairs where you can eat, which is very convenient."
"I had booked a last minute trip to Chicago's Virgin Hotel to spend some time with my daughters. From the first minute we walked in the service was impeccable. This continued throughout our stay everytime we walked in or out of the hotel (many times). The location was perfect to shops, restaurants, Riverwalk, beautiful architecture, and many other visual attractions.
The only downfall to our visit was it was Covid season and many restrictions to places we could go to watch the football game and/or eat as the restaurants were all closed in the hotel. That was a safety issue for the guests so it was appreciated they weren't open. The one thing I'd recommend is for them to have a list of what was open nearby and what was offered (dine-in, delivery, take out, etc.). We were able to find places on our own, but it would have saved us the time from searching/calling around.
Overall, I would definitely recommend this hotel!!"
The Hoxton, Chicago provides a great place for travelers to relax after a busy day. The Hoxton, Chicago offers a pleasant stay in Chicago for those traveling for business or leisure. The hotel is only 1km from Ogilvie Transportation Center and 17km from Midway International Airport, giving guests a number of convenient transportation options. Just a short walk from Morgan Metro Station, traveling to most city destinations is a breeze. With multiple attractions nearby including Puttery, The Picasso and Marina City Goldberg, guests will find plenty to keep themselves occupied. When guests have some time on their hands they can make use of the onsite facilities. This Chicago hotel offers parking on site. When it comes to Chicago hotels, the The Hoxton, Chicago is highly regarded for its excellent facilities.
Great
100 reviews
9.0/10
1 night
From HK$2,187
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"1. Facilities and Equipment
The hotel facilities and equipment are modern, the rooms are spacious and comfortable, and the facilities are complete. The overall design is classic and updated with modern facilities.
2. Location
The hotel is in an excellent location, located in the city center."
"The booking interface shows that the store payment is $61.29, but the actual credit card settlement is $142.16! I don't know what the fee is, and I don't speak foreign languages well, so I can't understand it! But the overall feeling is good! It is zero distance from the Weftec venue, the first floor is accessible, and there are sofas on the first floor to rest! There is a paid breakfast on the first floor, and there are waiters who speak Chinese!"
"I am a guest of your's. I am very happy here. I sing highly of your service. First of all, the hotel is so beautiful. It looks like a garden. I enjoy it. Then, foods are delicious and some of them are amazing. Most important reason is that the bed is so big and soft that I don't want to get up every morning. It's wonderful here. I can't believe it that I must leave. I want to live here again if I come to this city again.Thank you.Sincerely yours a guest."
"Pretty good spot if you’re there for a short bit. Just know your roommates are at the hostel’s discretion if you’re in a group of 3 or less in a quad room."
"The Drake is a wonderful hotel with tons of charm. The staff was always very friendly and helpful providing tips for getting a bus card or an umbrella when it was raining. It was a wonderful location, not far from the metro and very close to the bus stop I needed to get to my conference. It’s also right next to the water. "
"The location can't be faulted, not on Michigan Avenue, but right next to the Avenue. Surrounded by shopping malls and luxury stores. Shopping and eating are very convenient.
The girl has reserved dinner on the 65th floor of the John Hancock Building
6 minutes on foot.
The environment and sanitation are the standards that old hotels should have. The rooms are very large
Both shower and bathtub
Washstand Double Desk
Especially to praise the housekeeping
We stayed for two days, so the toiletries and cosmetics were randomly placed on the sink, and the service staff helped to arrange them neatly one by one, and put white napkins under them
Even the charging cord is rolled up neatly"
"They did not have free wifi available. There was also no ethernet port where you could plug in your portable router. Other than that, I can’t complain anything."
Very Good
133 reviews
8.4/10
1 night
From HK$3,495
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Latest reviews for Chicago hotels
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Browse these genuine traveler ratings and real guest reviews to find the best Chicago hotels.
8.9/10
Very Good
GGuest UserWe stayed here on a 2 day vacation after getting married (not the honeymoon). We were on the 7th floor so we thought it would be rather quiet, or, at least, not too much ambient noise from outside. We were wrong. We heard cars, sirens and utility trucks like they were right outside our window. We heard the elevator ding every time someone called for one. The walls (exterior and interior) must be very thin compared to every other hotel we've been to.
We ordered Chinese from a nearby restaurant and it was very good, but we had way more than we could finish. Opened up the fridge and it was turned off! We turned it on high and it never got very cold. We probably should have called the front desk, but instead we told them on the way out.
The ice machine was broken on our floor and the vending machine would not take credit cards. The rooms are dated. The bathroom lights are very bright and only one switch for all of them. When going to the bathroom in the middle of the night you are blinded. This is ridiculous. There should be a way of illuminating in at least 2 stages or at least don't install concert lighting.
The staff were not friendly nor inviting. The pillows and sheets were nice, but the bet was very uncomfortable.
All in all I would never stay here again and wish I had seen a review like this when I researched area hotels.
Hotel near O'Hare, Chicago 1.3% of visitors choose this area
Price per night from:HK$874
8.7/10
Very Good
PPalaciosErickThe Hilton Magnificent Mile exceeded all my expectations. The rooms were immaculate, and the views of the city were breathtaking. The staff were incredibly friendly and helpful, ensuring my stay was comfortable and enjoyable. The location is perfect, with easy access to top attractions and dining options. Highly recommend
Hotel near River North, Chicago 4.2% of visitors choose this area
Price per night from:HK$1,604
8.7/10
Very Good
SsknoseyThe free breakfast is not a full buffet but a choice of egg and then usually fried potato and beefburger patty or slices of sausage. the rest was tiny yoghurt and bread for toast, or make your own waffles. there is tea coffee and hot chocolate. There was cereal and porridge but sometimes it is made so thin that its not worth eating.
There is no tea in the room, just coffee. The machine had a disposable tray but they ran out so I used the same one for 9 days for tea and coffee (i got teabags from the breakfast room). Housekeeping never supplied what you asked for first time, or even second. If you want something and ask at 2pm, you will get it if you chase a couple of times afterwards by 9-10pm.
There was also alot of messing about with respect to check out time. I am a member of the loyalty programme which is meant to give you an automatic late checkout. The manager gave it to me but then when I went back to ask about extending it further for a fee, it was clear the other guy behind the counter was on a power trip and the day before started saying I shouldnt have got it and as it was the manager, he wouldnt withdraw it but he could and I should only get an hour and be charged $25/hr after that etc. He was just a mean spiteful man who saw an opportunity to cause worry and distress and he did it. I had luggage to store and it was a late flight so I had to know whether to pack to store it to check out at midday, or 1 or 2 or 3 or 4 (they were messing me about with all times) but this is why I gave a 1 star for service. It is not at all professional but childish and spiteful. I had arranged the extended checkout days before and the day before they were messing me about when I had to pack and had a schedule of things to do? The worst service in any hotel I have ever been in. Hilton is no longer a 5 star experience it seems. 1 star for service.
PPenggedainixingThe location of the hotel is great, opposite Millennium Park, within walking distance to Michigan Avenue, and not far from the subway station. Because I have a membership card, I would like to thank the handsome guy at the front desk for upgrading me to a room with a view.
Hotel near Chicago Loop, Chicago 5.7% of visitors choose this area
Price per night from:HK$2,439
8.4/10
Very Good
CChung hoThis is a historical hotel in Chicago, love it very much. I love their restaurant & bar, good atmosphere and serve with good foods (see my pictures).
I will definitely choose this hotel again by the next time to Chicago
Hotel near Chicago Loop, Chicago 5.7% of visitors choose this area
Price per night from:HK$1,995
8.3/10
Very Good
GGuest UserWe booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.
Hotel near River North, Chicago 4.2% of visitors choose this area
Price per night from:HK$1,828
8.1/10
Very Good
YYeungStayed 4D3N
Pros
1. As a Chicago marathon runner, the location outweighs all the cons. The hotel is just opposite to the starting and end points of marathon route
2. Offer late check out for marathon runner to 2pm
3. Close to some famous tourist spots such as cloud gate (the bean), route66 starting point, ..etc
4. Complimentary bottle water, the only hotel we were staying in USA Offered this service
5. 10 mins walk to nearby subway station
Cons
1. Aged, some in-room facilities even were loosen and not fixed tightly,for example water tap
2. Nearby not much eateries to choose
3. I have fully paid the room rate online before arrival, but the hotel still charged me the same amount while we were checking in, I made an enquiry to the hotel and they replied it was due to their computer error, crazy and nothing to say!
Hotel near Chicago Loop, Chicago 5.7% of visitors choose this area
Price per night from:HK$1,746
7.4/10
GGuest UserHigh quality location for its budget close to the Magnificent Mile (an area far from its glorious days notwithstanding). Great shout out to Matthew for going the extra mile to help. The only thing to be mindful of is the deposit policy. Do read the fine print before you book.
GGuest UserThere is a bus to the airport. The service is good. I checked in early. Later, the plane arrived at 6:00, and the front desk delayed check-out until 3:00. The service is heart-warming, and it is also a good choice for airport transit
Hotel near O'Hare, Chicago 1.3% of visitors choose this area
Price per night from:HK$1,172
6.9/10
GGuest UserMy Honest Experience After Reading Negative Reviews
I was initially quite hesitant to check into this hotel after reading a number of detailed and lengthy negative reviews, especially those highlighting hidden fees and cleanliness issues. However, upon arrival with my partner, I was pleasantly surprised.
The hotel was clean and well-decorated, with a modern and cohesive style. Our check-in process was fast and efficient, and the receptionist was friendly and happy to answer all of our questions—especially about the fees mentioned on the hotel’s website.
One of the main issues people seem to bring up is the so-called “hidden” fees. In my experience, these fees are not actually hidden—they’re listed on the hotel’s official website. That said, they could definitely be communicated more clearly. It’s important to read the fine print when booking and during check-in. While the fees may not be obvious at first glance, the hotel is legally allowed to include them since they are technically disclosed.
Our room was spacious and comfortable, with enough space to hang clothes. There were multiple hangers, and the locker-style closets matched the hotel’s sporty decor. The floor and bathroom were clean overall, though I did spot a spider in the corner of the shower—but nothing alarming.
The downstairs common area includes an open kitchen with a communal fridge and even a crockpot, which was a nice surprise. There were also several games available, like ping pong and air hockey, which makes this place family- and couple-friendly.
Guests are allowed to enjoy drinks provided in the kitchen. If you’re sensitive to noise, particularly trains, I recommend requesting a room farther down the hall on the first floor. Our room was in a quiet spot—I barely noticed the train, and when I did, it was more like soft white noise. Still, bringing earplugs might help if you’re a light sleeper.
Overall, I recommend this hotel. It’s in a nice area, the decor is visually appealing, and the stay was enjoyable. Just be aware of a $120 refundable deposit (if no damage is done to the room) and an additional $50 guest fee. Knowing that ahead of time helps avoid surprises.
I’m very grateful for the pleasant stay and would return again.
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