The best hotel out of my europe trip from vienna, prague to poland.
Great service from the front desk and was helpful with my passport left behind in prague.
Mandatory spa facilities for the freezing cold weather was great! Feels like ive stepped into a brand new hotel.
Overall, would go back just for the hotel
It was a perfect hotel to relax after our trip to Paris. We enjoyed comfortable bed and swimming pool with jacuzzi in it. Breakfast was also high quality. I can recommend this place
We are celebrating our jubilee wedding ceremony on the date of check-in. They gave us a great surprise : room upgrading, specially decorated with balloons, chocolate, campaign and a handwriting congratulations card....Appreciated!
All the staff were very friendly and helpful, including those in the restaurant.
The swimming pool and spa facilities are relaxing and comfortable.
The hotel facilities are very good and very new. The service attitude is first-class. The dining in the restaurant is delicious. Especially the free range chicken.
If you are on a short trip to Krakow, this is the best hotel to be at. First of all warm welcome at the reception, welcoming staff, freshly baked cookies with aroma, delicious apples if you are hungry. Everything is so perfect, i will consider again if i want to stay.
I would have given perfect review for the hotel but my check out experience wasn’t good as I was charged 50 euros more than I was supposed to. The girls at the reception blamed trip.com and even questioned if I ordered other services via website even though the hotel charged me. As they couldn’t figure out why why charged me more they asked me to write email to the hotel’s administrator. He did solve the problem and refunded the overpaid amount but the check out stress caused me anxiety. Otherwise, the hotel room is really nice and big and the location is in a peaceful neighborhood in front of a park, easy to reach city center via public transportation. I didn’t have breakfast in the hotel but there’s plenty of places nearby to eat. Nice touch - capsule coffee machine in the room and free coffee in the lobby.
Hotel ok, clean, nice but the pool area is really small, 1 jacuzzi a bit weak. As for the breakfasts, tasty, but the praise of the number of dishes is a bit exaggerated, I've been to more than one hotel where the choice was much more interesting. But the drinks are really great 😉
Хорошие номера. Чисто. Хорошая новая спа зона, но бассейн маленький и если много людей, то развернуться негде.
Самым большим разочарованием были завтраки. Все какое-то не свежее. Кофе натуральный но на твердую троечку. Цены на питание - Космос! Заказал бургер: мне принесли его с деревянной котлетой…
Если не обращать внимание на еду в отеле, то можно хорошо отдохнуть!
You can walk from the station within 10 minutes. Located in the heart of the old town, it is ideal for exploring Krakow. The front desk is friendly and the staff at the breakfast service are also very good. * You can order dishes, pancakes, waffles, etc., and you can have them freshly made. The cheesecake is also very delicious, and I'm happy that I can drink cava in the morning. You can make your own cappuccino with the machine, but please order and enjoy the technology! This hotel is highly recommended.
Puro never disappoints. Modern, funky, convenient hotel. The one on Kazimierz is more spacious than the one in Old Town. Location is ok - walking distance to all Kazimierz attractions and 4 tram stops from Old Town Market Square. Also Puro is dog friendly. No additional charges and you can ask for dog bowls to be present in the hotel room. Highly recommended.
Outstanding
109 reviews
9.4/10
Price from
PHP 4,859
per night
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