Hot spring Hotels in Lombardy, Italy

The second stay, the hotel is located in a suburban residential area, very quiet, a taxi to the city center of about 15 euros, the price is very high, the health is good, the breakfast is very rich, several Chinese restaurants nearby, AC Milan team stayed on the day, it should be There was a match at San Siro that night

I will be very happy to return every time I need cocktails and relax! Excellent services, excellent kitchen, comfortable rooms.

In unpopular towns, the hotel's own spa must be visited, otherwise there is nothing to do. But this is the case abroad, do nothing and be in a daze. The view is still very good, the room is small, a bit old

QUESTA STRUTTURA E' OTTIMA ANCHE SE ULTIMAMENTE C' E DA RIVEDERE IL CENTRO BENESSERE DA POCO RISTRUTTURATO IN QUANTO IL SERVIZIO DI BAGNO TURCO NON E' AGIBILE DETTO ANCHE DA ALTRI CLIENTI DA MOLTO TEMPO ... SPECIALMENTE IN QUESTI GG DI FESTA DI PONTI DOVE LA GENTE VIENE PER RILASSARSI ... SPERO CHE QUESTO INCONVENIENTE SI RISOLVA E DIANO A NOI CLIENTI LA POSSIBILITA' DI USUFRUIRNE. ANCHE SE ORMAI PER NOI SE NE PARLA FRA UN PO' DI MESI . IL PUNTO FORTE DI QUESTO HOTEL E' QUALITA'-PREZZO NON FACETI CAMBIARE QUESTO PENSIERO. GRAZIE....

Absolutely THE worst Relais Chateaux I have ever stayed at and we stayed at over 15 of them. The hotel is old, unkempt, stale, and clearly has not been updated in years. The service matches by being rude at worst and dishonest at best. We stayed one night at the hotel. Checked in at 6pm. The room was like a sauna and we were told it should cool down soon as the AC was started only a few hours ago. By 8pm, it was still very hot and we asked the front desk for help. We were first told the hotel if fully booked so they can’t move us and they can’t give us a fan for “security reasons”. We were asked to check again after dinner and they expect the room to cool down by then. We headed to their pizza restaurant and after a disappointing meal came back to the room to find it not cooling at all. Went again to front desk and this time the attendant- Kumar- told us briskly he can’t do anything about it. He claimed he can’t call an AC technician at this late hour and has no other rooms to move us to. He kep cutting us every time we tried to explain how hot the room was and it was unacceptable to expect us to stay in a room with no AC and 80F when we paid $900 for the night, Kumar was rude, extremely disrespectful and belligerent. Only after we threatened to sleep in their lobby and insisted he call the hotel director, did he do so. We asked to speak with the director and were told he cannot speak to us at this last hour!! We were moved to another room which was much cooler but with just as dilapidated bathroom. Amazing how the room suddenly became available after the constant lying that they are fully booked. In the morning, we asked to meet with the director and were told he’s in a meeting offsite for all day. The only person available to speak with was an assistant front desk manager. When we mentioned that we had clearly communicated last night that we need to speak with the director, it’s unacceptable that he’s not available. We were the told he would call us in an hour. Of course, no one called. Making it rather clear why the whole experience was so terrible- it’s come from top down. When the hotel director does not care about the customer experience, of course, no one else will. This hotel needs to be delisted from Relias C and Smiths. They absolutely don’t care about service, quality or standards that a luxury hotel should have.

The hotel is very good, the location is very good, the hotel is very good, the location is very good, the hotel is very good, the location is very good, the hotel is very good, the location is very good the hotel is very good, the location is very good

We stayed at the hotel 6 nights and experienced a lot of poor and unprofessional service. We ordered drinks and food at the terrace restaurant. When the waiter drops the cooler by our table, spilling water and ice on our purse, iphone and feet. No apology. He goes away and gets new cooler, and does not offer help the dry our stuff. When I get my food, it is wrong, they have replaced vongole mussels with some cheap stuff. I say that this is not what I ordered and paid for. They take away the food. After a while the waiter comes again, and says that the kitchen is closed and I will get no food. No apology. Another time order a bottle of wine. When it is served, the waiter is trying to open a wine bottle for the first time in his life, the manager shouting advice behind his back. Pieces of metal landed on our table when the poor guy was trained in front of our eyes. We felt that we had been dropped to a Gordon Ramsay show with restaurant nightmare. The food at the breakfast was ok, but the food served during the day and night wasn't. When arriving at the hotel we were offered a parking place at the parking lot. When checking out I noticed that they had charged 50 euros per day, without telling us. We I made a note of this to the service lade, I got an arrogant response: you should have read the small print in the contract. One more thing: do not try to use the restaurant washroom - every second time it is out of paper.

I spent the immaculate in this wonderful hotel. If you think you have stayed in beautiful places it is because you have never been here. The rooms are wonderful, the structure is wonderful, but the most extraordinary thing is the people! I challenge you to find even one who doesn't smile at you or welcome you like you were old friends. But that's not all, I suggest you dine at the property's restaurant: a personal and gastronomic experience that will keep you smiling even as you return home

My friend and I stayed here and booked the junior suite with the balcony. we would highly recommend this room as you have an incredible view of Lake Como. The staff from the outset were incredible and made us feel welcomed. We ate at the restaurant and ordered room service to our room. the food was amazing, especially the gnocchi and Tiramisu! We a fabulous time so much so that we booked to come back next summer on our way back to London 😊 Grazie mille for a lovely short break!

I will be very happy to return every time I need cocktails and relax! Excellent services, excellent kitchen, comfortable rooms.

In unpopular towns, the hotel's own spa must be visited, otherwise there is nothing to do. But this is the case abroad, do nothing and be in a daze. The view is still very good, the room is small, a bit old

QUESTA STRUTTURA E' OTTIMA ANCHE SE ULTIMAMENTE C' E DA RIVEDERE IL CENTRO BENESSERE DA POCO RISTRUTTURATO IN QUANTO IL SERVIZIO DI BAGNO TURCO NON E' AGIBILE DETTO ANCHE DA ALTRI CLIENTI DA MOLTO TEMPO ... SPECIALMENTE IN QUESTI GG DI FESTA DI PONTI DOVE LA GENTE VIENE PER RILASSARSI ... SPERO CHE QUESTO INCONVENIENTE SI RISOLVA E DIANO A NOI CLIENTI LA POSSIBILITA' DI USUFRUIRNE. ANCHE SE ORMAI PER NOI SE NE PARLA FRA UN PO' DI MESI . IL PUNTO FORTE DI QUESTO HOTEL E' QUALITA'-PREZZO NON FACETI CAMBIARE QUESTO PENSIERO. GRAZIE....

Absolutely THE worst Relais Chateaux I have ever stayed at and we stayed at over 15 of them. The hotel is old, unkempt, stale, and clearly has not been updated in years. The service matches by being rude at worst and dishonest at best. We stayed one night at the hotel. Checked in at 6pm. The room was like a sauna and we were told it should cool down soon as the AC was started only a few hours ago. By 8pm, it was still very hot and we asked the front desk for help. We were first told the hotel if fully booked so they can’t move us and they can’t give us a fan for “security reasons”. We were asked to check again after dinner and they expect the room to cool down by then. We headed to their pizza restaurant and after a disappointing meal came back to the room to find it not cooling at all. Went again to front desk and this time the attendant- Kumar- told us briskly he can’t do anything about it. He claimed he can’t call an AC technician at this late hour and has no other rooms to move us to. He kep cutting us every time we tried to explain how hot the room was and it was unacceptable to expect us to stay in a room with no AC and 80F when we paid $900 for the night, Kumar was rude, extremely disrespectful and belligerent. Only after we threatened to sleep in their lobby and insisted he call the hotel director, did he do so. We asked to speak with the director and were told he cannot speak to us at this last hour!! We were moved to another room which was much cooler but with just as dilapidated bathroom. Amazing how the room suddenly became available after the constant lying that they are fully booked. In the morning, we asked to meet with the director and were told he’s in a meeting offsite for all day. The only person available to speak with was an assistant front desk manager. When we mentioned that we had clearly communicated last night that we need to speak with the director, it’s unacceptable that he’s not available. We were the told he would call us in an hour. Of course, no one called. Making it rather clear why the whole experience was so terrible- it’s come from top down. When the hotel director does not care about the customer experience, of course, no one else will. This hotel needs to be delisted from Relias C and Smiths. They absolutely don’t care about service, quality or standards that a luxury hotel should have.

We stayed at the hotel 6 nights and experienced a lot of poor and unprofessional service. We ordered drinks and food at the terrace restaurant. When the waiter drops the cooler by our table, spilling water and ice on our purse, iphone and feet. No apology. He goes away and gets new cooler, and does not offer help the dry our stuff. When I get my food, it is wrong, they have replaced vongole mussels with some cheap stuff. I say that this is not what I ordered and paid for. They take away the food. After a while the waiter comes again, and says that the kitchen is closed and I will get no food. No apology. Another time order a bottle of wine. When it is served, the waiter is trying to open a wine bottle for the first time in his life, the manager shouting advice behind his back. Pieces of metal landed on our table when the poor guy was trained in front of our eyes. We felt that we had been dropped to a Gordon Ramsay show with restaurant nightmare. The food at the breakfast was ok, but the food served during the day and night wasn't. When arriving at the hotel we were offered a parking place at the parking lot. When checking out I noticed that they had charged 50 euros per day, without telling us. We I made a note of this to the service lade, I got an arrogant response: you should have read the small print in the contract. One more thing: do not try to use the restaurant washroom - every second time it is out of paper.

I will be very happy to return every time I need cocktails and relax! Excellent services, excellent kitchen, comfortable rooms.

In unpopular towns, the hotel's own spa must be visited, otherwise there is nothing to do. But this is the case abroad, do nothing and be in a daze. The view is still very good, the room is small, a bit old

QUESTA STRUTTURA E' OTTIMA ANCHE SE ULTIMAMENTE C' E DA RIVEDERE IL CENTRO BENESSERE DA POCO RISTRUTTURATO IN QUANTO IL SERVIZIO DI BAGNO TURCO NON E' AGIBILE DETTO ANCHE DA ALTRI CLIENTI DA MOLTO TEMPO ... SPECIALMENTE IN QUESTI GG DI FESTA DI PONTI DOVE LA GENTE VIENE PER RILASSARSI ... SPERO CHE QUESTO INCONVENIENTE SI RISOLVA E DIANO A NOI CLIENTI LA POSSIBILITA' DI USUFRUIRNE. ANCHE SE ORMAI PER NOI SE NE PARLA FRA UN PO' DI MESI . IL PUNTO FORTE DI QUESTO HOTEL E' QUALITA'-PREZZO NON FACETI CAMBIARE QUESTO PENSIERO. GRAZIE....

We stayed at the hotel 6 nights and experienced a lot of poor and unprofessional service. We ordered drinks and food at the terrace restaurant. When the waiter drops the cooler by our table, spilling water and ice on our purse, iphone and feet. No apology. He goes away and gets new cooler, and does not offer help the dry our stuff. When I get my food, it is wrong, they have replaced vongole mussels with some cheap stuff. I say that this is not what I ordered and paid for. They take away the food. After a while the waiter comes again, and says that the kitchen is closed and I will get no food. No apology. Another time order a bottle of wine. When it is served, the waiter is trying to open a wine bottle for the first time in his life, the manager shouting advice behind his back. Pieces of metal landed on our table when the poor guy was trained in front of our eyes. We felt that we had been dropped to a Gordon Ramsay show with restaurant nightmare. The food at the breakfast was ok, but the food served during the day and night wasn't. When arriving at the hotel we were offered a parking place at the parking lot. When checking out I noticed that they had charged 50 euros per day, without telling us. We I made a note of this to the service lade, I got an arrogant response: you should have read the small print in the contract. One more thing: do not try to use the restaurant washroom - every second time it is out of paper.

The hotel is very good, the location is very good, the hotel is very good, the location is very good, the hotel is very good, the location is very good, the hotel is very good, the location is very good the hotel is very good, the location is very good