Overall very good. The hotel service staff is very professional. The location is convenient. The surrounding markets, supermarkets and restaurants are very convenient. It is very close to the customs. It takes 20,000 to 30,000 VND to get there by taxi. It takes more than ten minutes to walk.
The hotel is very nice. The room is very clean and the bed is very comfortable. We are a family of three with a baby. It is very quiet at night, especially the room service. The front desk has arranged the room.
Town view rooms are noisy with construction and street noise. Staff were great and moved us to a Mountain View room which was so much better. 10/10 for that. So good hotel but Sapa itself has over developed now; busy, noisy streets, litter all over and constant pestering by street vendors detracted from what was once a beautiful place
Checking in process was a hassle, as I booked VIP room, but it registered as a suite. However, staff had good problem solving skills, and one guy offered tea for the trouble. Staff are attentive.
Room (suite) is spacious enough for a 4 star. Good selection of drinks provided in the room. One toothpaste was dried out, though. Furniture was old fashioned. Bed was average, pillows not very comfortable.
Location was great for entertainment, restaurants, and more. Unfortunately, the suite had poor soundproof design. Hens woke us up at 3am. Could hear pretty much the slightest of noise outside.
Overall, decent for the location. Major issue is the soundproof design. Not for light sleepers.
Hotel near Sapa City Center,TT. Sa Pa100% of visitors choose this area
Iitsreallyjaine2024.08.06
My stay at BB Sapa Hotel exceeded all expectations. The combination of a prime location, comfortable accommodations, top-notch amenities, and outstanding service made it a perfect choice for my trip to Sapa. I would highly recommend this hotel to anyone looking for a memorable and enjoyable stay in this beautiful part of Vietnam.
Thank you, BB Sapa Hotel, for a fantastic experience. I look forward to returning on my next visit to Sapa!
Booked standard room with mountain view however upon arrival the staff said whether we want to upgrade our room to deluxe room as they got a few vacancy and need to top ip some more $$. We ask them to show both rooms and notice the view of the room we booked was not with mountain view but just other buildings blocking the view. For deluxe room, it has balcony but the room is smaller. At that moment, me and my friend not too sure whether to believe what they say. We decided to just stick to our room. Then the staff at the reception asked again and showed us another deluxe room and which was not bad compared to other deluxe room they showed, although there is no balcony but we still can see the mountain view with monorail pass by.
DeLaSol Sapa Hotel is perched on a hillside, offering breathtaking views. On clear days, you can even see the peak of Mount Fansipan from the hotel. The rooms are spacious with large, comfortable beds and a private balcony to enjoy the scenic beauty. The amenities include a bathtub and a cozy living area, making your stay even more relaxing. The breakfast is outstanding—international style with a wide variety of options such as fresh bread, eggs, fruits, and especially delicious fresh vegetables. The hotel is within walking distance of the Fansipan cable car station, and many cafes and restaurants surround the area. One small downside is that the hotel is on a one-way street, so vehicles might need to take a detour, but the stunning views more than make up for it. It's also a stamp point for Sapa's travel stamp collection, and you can buy the stamp book right at the hotel. While not all staff speak fluent English, some do try their best to communicate and provide helpful service.
โรงแรมเดอลาซอล ซาปา (DeLaSol Sapa) ตั้งอยู่บนเนินเขา ทำให้มองเห็นวิวสวยตระการตา โดยเฉพาะถ้าวันไหนอากาศดีจะสามารถมองเห็นยอดเขาฟานซีปันได้อย่างชัดเจน ห้องพักกว้างขวาง เตียงขนาดใหญ่ นอนสบาย มีระเบียงส่วนตัวให้ได้นั่งชมวิวแบบใกล้ชิดธรรมชาติ ภายในห้องยังมีอ่างอาบน้ำและห้องนั่งเล่นเพิ่มความสะดวกสบาย อาหารเช้าจัดเต็มมาก เป็นแบบนานาชาติ มีให้เลือกหลากหลาย ทั้งขนมปัง ไข่ ผลไม้ รวมถึงผักสดที่รสชาติดี เดินจากโรงแรมไปสถานีรถกระเช้าฟานซีปันได้ไม่ไกล รอบๆ โรงแรมมีร้านอาหารและคาเฟ่ให้นั่งชิลหลายร้าน ข้อเสียเล็กน้อยคือโรงแรมอยู่บนถนนวันเวย์ ทำให้การนั่งรถมาอาจต้องอ้อมบ้าง แต่ก็ถือว่าคุ้มค่ากับวิวที่สวยมาก ที่นี่ยังเป็นหนึ่งในจุดแสตมป์ของซาปา นักท่องเที่ยวสามารถซื้อสมุดสะสมแสตมป์ได้จากที่โรงแรม พนักงานบางคนสื่อสารภาษาอังกฤษได้ไม่คล่องนัก แต่มีความตั้งใจและพยายามให้บริการอย่างเต็มที่
We booked a mountain view room and were in the 3rd floor and we can see part of the mountain and the lake and the main town buildings. It was their winter so it was cold, foggy and damp the whole time. The staff are very friendly, nice, hospitable and really had a great service as they are so accomodating. The only thing we were a little upset was when we were resting after a long bumpy travel by bus, we put the Do Not Disturb sign outside the door but all of a sudden they just unlock the door because they was gonna fix something in one of their drawers. I was in my bra and panty laying in bed and they never even let us know ahead that they were gonna fix something. They dont wait when there is no more guest or give a heads up ahead so we will be prepared. We didnt want to be disturbed and it happened twice that they just unlock the door without knocking and asking. We are happy with their service though, there was no buffet breakfast but you can order from the menu and they will cook it for you fast. The staff in the restaurant were nice and accomodating, we tipped one that was always there to take care of our breakfast as she was really hard working. The hotel was very close to everything in the main town but it is just up on a hill but manageable, we love walking back n forth.
Generally hotel standard is below the standard of a 4 star hotel
Location is not very good and quite far from the town centre about 30 minutes walk
HOTEL room is very big for single occupancy
Hotel amenities were in quite bad. The swimming pool is closed and the bar is closed as well.
Rooms were clean.
Service is satisfactory and the reception does not speak English.
Very friendly and English speaking receptionist. He helped us book a taxi and tickets for Rong May Glass Bridge online. Would recommend if u are traveling to Sapa on Sapa Express bus as the drop off point is only a minute walk away from the hotel.
Very Good
41 reviews
8.4/10
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8.5/10
Very Good
JJJJSWSThe resort is designed for private retreat. Great service. Just right outside and not too far from the city. I really feel at peace staying there. Love the view of Fansipan right from my bed. The bathrobe is very fluffy and comfortable, please have them for sale next time I’m staying.
Everything in the room function well except the bath tub that flood the whole bathroom area when drains. It dried out pretty quick tho.
The room is mostly quiet and tranquil, away from all traffic noises, however, mind the sound proof in room as karaoke is the culture!!!
HHazyzPros
- Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns
- We arrived in Sapa early in the morning & appreciate that we're able to check in early
- The room was very clean & cozy
- Friendly receptionist that catered to our needs
- Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier
- Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not
- We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water
Cons
- We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities
- Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly
Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.
GGuest UserDeLaSol Sapa Hotel is perched on a hillside, offering breathtaking views. On clear days, you can even see the peak of Mount Fansipan from the hotel. The rooms are spacious with large, comfortable beds and a private balcony to enjoy the scenic beauty. The amenities include a bathtub and a cozy living area, making your stay even more relaxing. The breakfast is outstanding—international style with a wide variety of options such as fresh bread, eggs, fruits, and especially delicious fresh vegetables. The hotel is within walking distance of the Fansipan cable car station, and many cafes and restaurants surround the area. One small downside is that the hotel is on a one-way street, so vehicles might need to take a detour, but the stunning views more than make up for it. It's also a stamp point for Sapa's travel stamp collection, and you can buy the stamp book right at the hotel. While not all staff speak fluent English, some do try their best to communicate and provide helpful service.
โรงแรมเดอลาซอล ซาปา (DeLaSol Sapa) ตั้งอยู่บนเนินเขา ทำให้มองเห็นวิวสวยตระการตา โดยเฉพาะถ้าวันไหนอากาศดีจะสามารถมองเห็นยอดเขาฟานซีปันได้อย่างชัดเจน ห้องพักกว้างขวาง เตียงขนาดใหญ่ นอนสบาย มีระเบียงส่วนตัวให้ได้นั่งชมวิวแบบใกล้ชิดธรรมชาติ ภายในห้องยังมีอ่างอาบน้ำและห้องนั่งเล่นเพิ่มความสะดวกสบาย อาหารเช้าจัดเต็มมาก เป็นแบบนานาชาติ มีให้เลือกหลากหลาย ทั้งขนมปัง ไข่ ผลไม้ รวมถึงผักสดที่รสชาติดี เดินจากโรงแรมไปสถานีรถกระเช้าฟานซีปันได้ไม่ไกล รอบๆ โรงแรมมีร้านอาหารและคาเฟ่ให้นั่งชิลหลายร้าน ข้อเสียเล็กน้อยคือโรงแรมอยู่บนถนนวันเวย์ ทำให้การนั่งรถมาอาจต้องอ้อมบ้าง แต่ก็ถือว่าคุ้มค่ากับวิวที่สวยมาก ที่นี่ยังเป็นหนึ่งในจุดแสตมป์ของซาปา นักท่องเที่ยวสามารถซื้อสมุดสะสมแสตมป์ได้จากที่โรงแรม พนักงานบางคนสื่อสารภาษาอังกฤษได้ไม่คล่องนัก แต่มีความตั้งใจและพยายามให้บริการอย่างเต็มที่
GGuest UserTown view rooms are noisy with construction and street noise. Staff were great and moved us to a Mountain View room which was so much better. 10/10 for that. So good hotel but Sapa itself has over developed now; busy, noisy streets, litter all over and constant pestering by street vendors detracted from what was once a beautiful place
HhalfdotzThe size of room is big. There are 2 swimming pool where 1 is at rooftop (not heated) but nice view and other at level 1 which is heated. There is also small gym. There are no water cooler at sight. The selection of breakfast is good. They gave us surprise for our honeymoon trip as shown. Location is generally near the church.
GGuest UserWe booked a mountain view room and were in the 3rd floor and we can see part of the mountain and the lake and the main town buildings. It was their winter so it was cold, foggy and damp the whole time. The staff are very friendly, nice, hospitable and really had a great service as they are so accomodating. The only thing we were a little upset was when we were resting after a long bumpy travel by bus, we put the Do Not Disturb sign outside the door but all of a sudden they just unlock the door because they was gonna fix something in one of their drawers. I was in my bra and panty laying in bed and they never even let us know ahead that they were gonna fix something. They dont wait when there is no more guest or give a heads up ahead so we will be prepared. We didnt want to be disturbed and it happened twice that they just unlock the door without knocking and asking. We are happy with their service though, there was no buffet breakfast but you can order from the menu and they will cook it for you fast. The staff in the restaurant were nice and accomodating, we tipped one that was always there to take care of our breakfast as she was really hard working. The hotel was very close to everything in the main town but it is just up on a hill but manageable, we love walking back n forth.
JJunior CarlosWe had a great time in Alaina Hotel & Spa. The staffs are very accommodating, polite and friendly. The hospitality is truly amazing. Great location and view of the mountain and monorail from our balcony. We will definitely come back and recommend this hotel to our friends and relatives. One of the best hotel in SaPa.
TTW2024I posted pictures of the Studio Bungalow in my previous review. Actually they should be pictures of the Glenwood room as I tried 2 different types of room. In this review I post the pictures of Glenwood room then. I love both rooms as they are very comfortable. Very new and clean bed linens. Outdoor hot spring pool is on the other side of the street and downhill. The cool water pool is near the restaurant and is on the hill. Stunning plum flowers in white. Thanks the lady in Reception counter who worked in the morning on Jan 31st. She phoned the immigration number and informed me the information I needed. After checking out we waited for the bus going to our next destination. The security staff saw that we waited for too long so he offered some help. The lady who worked in the restaurant remember us when we had dinner so she greeted us when seeing us waiting for the bus. We are so impressed that they are very happy to communicate and help the guests. It’s a very large resort so minimum 2 nights are recommended, other no way you can enjoy all they have to offer.
LLizzieWAfter 4 days on the ha giang loop we wanted to find somewhere to rest and relax. We were so impressed by this hotel that we booked an extra night, it’s easily the nicest place we have stayed in Vietnam and such great value for money. The hotel and rooms are really well kept and gorgeously decorated, beds super comfortable and cleaned each day. We had a minor issue with the heat for the shower which they fixed within 10 minutes and didn’t have an issue with after that - the shower is the best we have had in Vietnam too it was hot with good pressure. The reception staff are so kind and helpful which gives the hotel a personal touch. There was a huge selection for breakfast. Location is just out of the hustle and bustle so it’s nice and quiet but everything you need is a short walk away! I often question the legitimacy of reviews for hotels but can confirm this one is worth every penny!
JJess17:)Booked standard room with mountain view however upon arrival the staff said whether we want to upgrade our room to deluxe room as they got a few vacancy and need to top ip some more $$. We ask them to show both rooms and notice the view of the room we booked was not with mountain view but just other buildings blocking the view. For deluxe room, it has balcony but the room is smaller. At that moment, me and my friend not too sure whether to believe what they say. We decided to just stick to our room. Then the staff at the reception asked again and showed us another deluxe room and which was not bad compared to other deluxe room they showed, although there is no balcony but we still can see the mountain view with monorail pass by.
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