4-Star Hotels in Nara Prefecture, Japan

I stayed at this hotel recently and had a very unpleasant encounter with one of the front desk staff. Around 8 AM, the female staff member standing in the middle position was extremely rude and impatient. When I told her I would collect my suitcase between 12:00 and 14:00, she only wrote down “12:00” without confirming and gave me a very unfriendly look. Later, she asked me to lower my suitcase handle, but her English was unclear, and when I didn’t understand, she repeated it with even more frustration. Only after I looked upset did she reluctantly say “sorry.” As a foreign guest, I felt like I was treated differently—there seemed to be a clear lack of respect and possibly even discrimination. This hotel is not welcoming to international travelers, and the service was far below expectations for a hotel in Japan. I do not recommend this hotel and will not stay here again

Fantastic Hotel with a perfectly convenient location. The only thing is the bad attitude of a female manager at the front desk. We asked for more bottled water, but she refused. Refusing is OK, but she thought we didn't understand Japanese and said some bad words to us. Unfortunately, we are just not fluent in Japanese, but we can totally understand what she was saying. A pathetic woman manager ruined other staff's good service and hard work.

It was a steal luxury at this hotel during our stay! Looks lush with elegance, the room was bigger than ordinary Japan hotel room and the receptionists spoke perfect English which is not usual in Japan. We got a great offer to shop the nara deer toy at a local shop thanks to the hotel stay. The hotel restaurant offers nice breakfast choice at a reasonable price and we saw it was packed during dinner time too. It is close to both Kintetsu Nara Station and Nara Park. And only 10min walk to Jr Nara Station. Don't forget to enjoy the complementary options of various tea and plum drinks next to the reception

The hotel locate just beside Nara station, bus terminal is also steps away, very convenient. The room size is very comfortable. Staffs are all friendly and handle check in fast. Check out is via self service machine which took only 2 mins. Every floor has facility room with auto laundry machine, oven and etc, which is very helpful for multiple days stay. Breakfast has various choices while tastes average to me. Overall a very satisfied stay and thanks a lot to all hotel staffs.

Strategic location and great self service to check in for the room, which is very impressive, automation and create convenient for customer. Even the baggage store, also convenient and advance, great for traveler would like to have short stay, and morning check out hotel then explore Nara park (nearby) with walking distance 10 minutes (public transport available nearby as well), before heading to next location, which train station is within walking distance. The hotel, also very close to street market that crowded with travelers and very convenient to hunt for restaurant food or street food. Overall, recommended hotel, and clean, just the room bit small, but suitable for short stay.

The room area is relatively large in Japan, the breakfast is also very rich, the hot spring is very comfortable, and there are four pools, which is considered a relatively large hot spring venue. About ten minutes' walk eastward, there is a comprehensive commercial building with a large supermarket on the first floor. After 7pm, sashimi and sushi are 50% off, making shopping very convenient.

The hotel is very good. The room is spacious, clean, and proportional. When you arrive, you can leave your luggage. When you come back to check in, the staff will bring your luggage to the room for you. Amenties has socks to wear with the geta. There are pajamas and a Dyson hair dryer in the room. You can go soak in the onsen. There are many shampoo bars and skincare products to try. The location is also very good. We stayed in a corner room. The window opened to see the view of the pool. On the other side is a mountain with a temple + cherry blossoms. It's so cool. If I have a chance, I will come back here again. 🌸🫶🏻

The traditional Japanese room exceeded my expectations. Compared with hotels in downtown Kyoto, it is cost-effective, close to attractions, and has a good environment. The hotel's hot spring water is great and good for health. Compared with public open-air, indoor, and private reserved baths, I prefer the open-air bath, which is more comfortable and not easy to suffocate. The private reservation is a bit tight with 40 minutes, and the water feels a bit unclean when I go there at night. I don't know if the water can be changed every time. All the products provided are Pola, and some locals go there. I will sweat after a while after taking a bath. The free herbal tea provided on the first floor is also very comfortable. I will go there next time. The five-story pagoda is under repair, which affects the view a bit.

A very new hotel near Yamato-Yagi Station. The front desk is very welcoming and the room is very clean. The breakfast is average. There is a barbecue restaurant near the station that is really cheap and tasty. The local beef in Nara is so delicious that it melts in your mouth. It is also very convenient to go to the surrounding attractions

1. There is nothing to complain about. The location, food, room condition, amenities, interior, etc. were all perfect. 2. The staff were especially friendly. 3. The pond view room faces west, so if you don't open the blinds, it can get hot in the summer because of the sunlight. 4. Due to hotel circumstances, luggage storage was only available until 12 o'clock on the day of check-out, but I wish they had posted this in advance on the website.