4-Star Hotels in Hertfordshire, United Kingdom

Reception & restaurant staff were helpful, but housekeeping is rather poor : didn't replenish tea/ coffee as well as hand soap, left previous customer's hair in bath and had to be asked to clean up room. Shower is very weak, so not great for hot summer days. Breakfast is ok. Restaurant staff are cheerful and helpful. Overall ok, but not good value for money.

Comfy beds and friendly service I would definitely stay here again and would recommend it!

Very lovely apartment, clean and cosy. Accessing the flat on the first day was like a treasure hunt 😄. Nice location too. Heating can be improved.

Stayed in a family room that was spacious & had everything we needed. Staff were very helpful & friendly. A great breakfast with lots of choice.

Based on the questions asked its good. In truth though we found it noisy (paper thin walls), the lift sounded like it would break down and the pipes made lots noises when adjacent rooms were showing etc which kept us up. Plus points. The staff were nice enough, location is good if driving and the hotel is clean and shower was powerful.

The location is great. Located on the street where all banks, stores, supermarkets and restaurants located. The st albans cathedral abbey is just located opposite of the hotel. However, for the amenities, it would be best if they could provide hair conditioner.

It will be alive in Letchworth, the hotel has the taste of the manor, and the afternoon tea is very comfortable. Although it is relatively biased, it does not matter if the city walks small. There is a parking lot. More powerful than the Broadway station hotel, the fly in the ointment is that breakfast is paid.

Great stay with a really comfy bed and attentive staff who helped out when we were checking in much earlier than stated due to a day festival. Somehow these guys must have been magicians as it was located (and our window faced onto) a student accommodation area, and you wouldn't have been able to even tell there were a load of uni students on a Saturday night there they were all so quiet! Had breakfast in the morning and all was good with that too, decent options and a nice space to have it in as well.

This review was based on a visit that I should of stayed in last week. Received a call today to say boiler has broken down so no hot water but we will give you 10% off the bar bill. Don't really cut it so i booked another hotel. Room transfered to another week. But based on previous stays thats my feed back. Not really the hotels thought boiler packs up.

This was a perfect hotel for a weekend getaway, close to London in beautiful surroundings. The Superior King room was modern, spacious and comfortable, and the hotel retains some charming historic features. We loved the outside grounds with plenty of areas to sit in the sun or shade and watch the roaming peacocks. Staff were quite attentive and the food and drinks were good. Definitely thinking of coming back again in the future.