4-Star Hotels in Kumamoto Prefecture, Japan

A very nice stay in the city of Kumamon! Staffs are friendly, the room is big, amenities are well prepared. Had a three-night stay in the same hotel and enjoyed the convenience of it as it’s right next to the JR Kumamoto station with bus stops nearby and connected to the AMU plaza.

Amazing stay. If you have a car I recommend here. The dinner and breakfast was amazing and the staff were super friendly. I spoke a little Japanese and they were so patient with me practicing. The outdoor onsen was the best I’ve stayed at and I could even see some stars at night! Only down side was there was no wall plug next to my bed. Only recommendations is I wish Onsen had ‘adult only’ bathing time as a Single female traveler I’m not the biggest fan of children during my bathing time because of noise.

Perfect location at heart of Kumamoto, full of retail and dining facilities nearby; But slightly indirect circulation (Take lift to mall 2/F, then take shuttle lift to 10/F hotel reception, then take lift down to hotel room floors) Room quite small but comfy, luckily with a view of Kumamoto Castle Parking at affiliated carpark, with discounted fare for hotel guest ($1200yen)

Hotel is newly renovated. Give a new and upscale look. Location is well located at the bus and train terminal. A big mall with lots of restaurants and shops to dine and shop. Room is small but is good and comfy.

Location was good, it is very near a shopping district filled with restaurants. Room was clean. Hotel room was clean and I like that they even offer instant soup (free for hotel guests) beside the reception. Minus some points on service as a receptionist gave my mum attitude when asked on how to operate the laundry machine.

The hotel is located at the centre of 黑川溫泉區, which is quite rural so highly recommended to go by car. The service is excellent! The staff helped us to park the car and take the luggages up the stairs to our Japanese style family room. We have ordered full board package and both meals are gorgeous. There are many onsens in the hotel which are non-reserved and private, allowing family to enjoy onsen together. One drawback is that there are many stairs so elderly might have to take it into consideration.

This hotel is amazing! I stay with my family and the place is just spotless. Loved the large bathroom two sinks available! Dont get me started with the outdoor onsen and that was fantastic after a long day of driving. Breakfast is great and the place is within walking distance to the shopping centers, we end up having dinner at the Kumamoto Food stall. Cosy place, nice beds, Netflix and YouTube available on the TV, coffee and tea and free amenities for guest to enjoy.

Very good location. The room is spacious and well designed for the price. It has a nice window view of the shopping mall across. Highlight of my stay was the public bath, they have both indoor and outdoor baths, which were clean and thoughtfully designed. Definitely a place I would come back for!

Hotel is 5 tram stops away from Kumamoto station, red line. Shopping street is conveniently located, just a few minutes walk away, with many stores and eateries..There was a big Christmas market just in front of the shopping street. Staff were very friendly and helpful. Rooms were clean and have all amenities needed. They have coin operated washer cum dryer on 3rd floor, 600 yen. Nice hotel for a short stay.

The hotel lobby was really nice and grand. The room was also very big and spacious. The hotel is located close to shopping streets, making it convenient to walk around without a car. Do note that there is an extra charge of 1000 Yen for parking of your car at the hotel. The only gripe was that the room was abit stuffy. We tried to change the settings of the air conditioner, but it didn't work after a few minutes.