4-Star Hotels in West Sumatra, Indonesia

We like the strategic location. Also, the friendly staffs render their services to the guests. Especially, a surprise cake given to us for our anniversary. We returned to stay as we liked the spread of menu both international and local food availability. The foods were regularly ready to replenish by the staffs.

My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.

we stayed in room 511, but there was quite a disturbing noise from the next wall because their workers were doing the construction of a new building, I thought it was only until 5 pm, it turned out to continue until 8 pm

Good location and helpful concierge staffs. Unfortunately the hotel doesn’t attentive enough to facilitate our request of double bed for all 4 rooms booked about a month prior to our arrival. 3 out of 4 rooms were without hot shower which annoyed us a lot. The room I stayed (#552) shares the same balcony with the next room and surprisingly the balcony door can’t be locked. Very loud music from the rooftop bar was also very annoying. Breakfast was not impressive and staff not attentive enough to replenish drinking glass for the fruit juices. Will choose other hotel whenever I visit Padang on the future.

The room was fine. Breakfast was decent. Room service food was average. Padang is not particularly interesting for travellers, so I would not return. Go to Bukittinggi instead!

I have booked the room for my friend who just got married. I asked the Trip.com team to check with them either they can provide any bed decoration for the couple. They have said they will do something, but it was nothing. Following up with the Trip.com but the hotel team didnt give any response. I even ready to pay for any extra. Or at least if they can't do anything with bed decoration at least a decor/folding towel also would be good. But it was nothing at all.

The cleanliness inside room really need to be improved a lot. I got bath towel with stain and visible stain insode the bathroom near the sink. TV was not working and the TV's screen got something on the surface. However, the variety of foods during breakfast buffet was good. My first and last time stayed at this hotel.

Location is near to jam gadang..good restaurant near by..near to pasar ateh..walking distance to zoo & bird park..friendly staff..good breakfast food..worth it.

Comfortable hotel with good service.. thank you Ms. Feby for providing friendly service and also giving free early check in because I happened to have just finished a long trip so I wanted to rest right away.. hopefully Emersia will be more advanced and continue to improve its hotel services and facilities👍👍👍

comfortable, nice beach view, good service, delicious food