We had a day to kill before our late night flight home, so booked a room and used the hotel facilities. The rooftop pool and jacuzzis are excellent. Decent range of food and drinks you can order up there. Also had a choice of many restaurants on site for our dinner. The room itself was lovely and met our needs in terms of having somewhere to freshen up before the airport. Note that the room has a window but it’s completely frosted, so you get natural light but no visibility. It didn’t bother us but might be an issue if you were staying longer. I don’t like that there’s a huge window between the bedroom and bathroom, esp when staying with a friend.
Hotel near Kollupitiya,Colombo8.3% of visitors choose this area
WWT882025.08.17
I had a wonderful stay at Amari Colombo Sri Lanka. The rooms were spotless and very comfortable, with modern amenities that made everything convenient. The location was excellent, close to everything we needed. The staff were always friendly, attentive, and went above and beyond to make us feel welcome. Facilities such as the pool and dining options were fantastic, and we especially enjoyed the food. Overall, a perfect experience that I would highly recommend to anyone visiting Colombo.
Hotel near Galle Face Beach,Colombo5.6% of visitors choose this area
MM623040****2025.07.06
This was my second stay at Cinnamon Grand. My first experience was excellent. This time, I checked in late, and since the rooms in the usual section were full, I was assigned a room on the other side. The facilities there felt noticeably older, the hairdryer was broken, and the bathroom was smaller than in the other section. Furthermore, the cleanliness was poor – there were clumps of hair and a dead cockroach, and no slippers were provided. It felt like the two sections of the hotel had different standards for room upkeep. Since it was late when I checked in and I was only staying for two nights, I decided not to ask the hotel to change my room. If you're staying here, I recommend choosing a room accessed via the front desk entrance, rather than the one next to the pastry shop. I hope the hotel can improve the standards of these rooms.
The staff were very friendly and helpful. During check-in, there was a system issue, and I was initially assigned two double rooms. The staff member then had to check four different rooms to find a correct single room for me. I really appreciate their effort.
The hotel is a 15-minute walk from the beach. However, it's quite a distance from the artificial harbor and the shopping mall, so it's best to take a tuk-tuk.
The design of this low-end hotel by the sea in Negombo is very low-end. There are three rooms on the first floor with direct access to the beach lawn. The sea breeze and the beach are calm and comfortable. There are shy squirrels and black cranes walking and hatching eggs.
The room has ingenious visual and practical designs, which is suitable for lying down and soaking in the hotel. Dinner at Bluetan Restaurant is 100rmb per person, the taste is good, and the lobster is fresh.
The waiter is gentle and the check-in is a little slow for 40 minutes. The mosaic of the swimming pool is a little peeling, which is easy to scratch your feet
Hotel near World Trade Centre,Colombo19.4% of visitors choose this area
GGuest User2025.02.09
Staff at the reception was very friendly and nice. Even though there were a lot of people, we got our room quite fast. One of the guys helped us to bring our luggage to the room. They welcomed us with drinks and there were fruits in the room. The bathroom was clean, the bed very comfortable, we had a good rest. There is a railway station near the hotel and it’s close to the sea and some popular tourist destinations. The breakfast was amazing!!!!! So much food! Everything was very very very delicious, I ate the best Christmas stollen there! Be careful if you eat outside, the bird stole our leftovers😄 Overall, we enjoyed our stay, thank a lot!
A nice, luxurious end to my first time in Sri Lanka. Room was spacious and had a beautiful view of the Lotus Tower, and service is extremely attentive. Breakfast was extremely diverse, and a server was eager to make local Sri Lankan recommendations which I really appreciated. However, the layout of the place is a little difficult, so be prepared to use a few different elevators to get around
Hotel near Galle Face Beach,Colombo5.6% of visitors choose this area
GGuest User2025.06.08
The location of the property very good but the view with closed windows and untidy glasses was sad ,also had booked for 3 people with a 17 year old kid mentioned during booking where the hotel surprisingly asked for additional 2000/- for his bed .very unprofessional way …would not recommend to anyone.
This is more a resort then a normal hotel. with good facilities .
Even though it is more then 20 years old it is still o'kay and is currently being updated and renovated.
Back when it first opened ,it was probably the best resort in all of Sri Lanka!!
Quiet location ,a bit out of town ,but easy to get a Tuk Tuk to get around.
it is about 2 hours by bus from Colombo ,or probably quicker by train ........ but not as much fun!
Staff where freindly and helpful if needed.
Hotel near Kollupitiya,Colombo8.3% of visitors choose this area
RRenee252024.08.10
This hotel is right next to a pharmacy as well as next to a market . However , it really isn’t close to the sites I don’t think. Considering it to be a third world country in a sense , the hotel itself wasn’t that bad. The service hotel service was timely and everyone was friendly . Really enjoyed the pool area
GGuest UserFirst of all, the breakfast was very good. There were all kinds of local food that I have never seen before.
Secondly, the male checkin receptionist wearing glasses was very friendly! He tried to introduce many local spots and helped handle the noise issue caused by the people next to my room. However, the female receptionist was not really helpful and quite stubborn. That male staff said I could enjoy an extended checkout due to my midnight flight during checkin, but the female receptionist said no to me later. After I explained what that male staff promised to me, she only gave me a two-hour extended checkout.
The point is what all the staff say to guests should be consistent.
KKiana MendozaA nice, luxurious end to my first time in Sri Lanka. Room was spacious and had a beautiful view of the Lotus Tower, and service is extremely attentive. Breakfast was extremely diverse, and a server was eager to make local Sri Lankan recommendations which I really appreciated. However, the layout of the place is a little difficult, so be prepared to use a few different elevators to get around
CCJ12A beautiful building in a very pleasant area of Colombo; the architecture and interior design of the hotel are a joy to behold and the vast majority of staff are polite and courteous. Plenty of amenities nearby to suit all tastes and interests. The breakfasts were great both mornings (both the Sri Lankan breakfast and the Western style), and they really lived up to the high expectations we’d had from the Instagram marketing we’d seen.
We were upgraded to the North West Suite, which was a larger room, for which we were greatly appreciative; a couple of issues with working plugs and appliances (coffee machine and hair dryer) were reported and rectified, although the wiring/plugs more broadly were temperamental and poorly placed (as expected, possibly, with the charm of an older hotel). However, the bed was comfortable, the hotel was quiet, and the bathroom was well appointed.
Our only qualm was with the overzealous Head of Housekeeping, who seemed to not grasp the subtlety required for such a role, or the privacy with which guests might like to enjoy the beautiful hotel. It appeared that he lingered all too often in search of a tip, and didn’t quite appreciate the boundaries one might desire when paying a reasonable fee for each night. My wife and I took to speedily locking the door and placing the ‘Do Not Disturb’ sign on the handle to keep his incessant interrupting to a minimum. His deputy was, however, an asset to the hotel, who seemed to comprehend the subtle art of providing high quality service for a luxury stay in a lovely hotel.
All-in-all, a great choice for a hotel in the heart of Colombo, and hopefully, during a busier season, the aforementioned Head of Housekeeping might spread his overbearing attention across the many rooms of the hotel.
GGuest UserAMAZING INCREDIBLE FRIENDLY KIND CARING WONDERFUL ABSOLUTELY MAGNIFICENT STAFF AT THIS HOTEL WE AS A FAMILY ARE FREQUENT TRAVELLERS AND I MUST SAY OUR STAY AT THIS HOTEL WAS ONE OF BEST AND MOST BRILLIANT AND IT WAS ALL DOWN TO THE INCREDIBLY KIND FRIENDLY HOTEL STAFF WHERE WE RECEIVED THE BEST BEST SERVICE AND TREATMENT ESPECIALLY FROM THE BAR AND RESTAURANT PARTICULAR MR BANDARA ,MR RAJ , MS RITHIKA , MR LOCHANA AND ALL OF THE WODNERFUL STAFF AT THE RESTAURNAT WE WERE TREATED LIKE SPECIAL FAMILY AND ABSOLUTELY WE WERE LOOKED AFTER LIKE ROYALTY ALL THE WAY THROUGH OUR STAY. A BIG THANK YOU TO THE WONDERFUL STAFF AT THE RESTAURNAT AND THROUGHOUT THIS INCREDIBLE HOTEL YOU MADE OUR STAY TEH BEST EVER IT WAS MOST WODNERFUL AMD WE CANNOT WAIT TO COME BACK AND STAY AT THIS HOTEL AGAIN VERY SOON AND TO MEET AND ASLO BE SO VERY WELL LOOKED AFTER ONCE AGAIN BY THE WONDERFUL RESTAURANT STAFF. FIVE STAR HOTEL WITH TEN STAR STAFF !! KEEP DOING WHAT YOU ARE DOING AND KEEP SMILING YOU GUYS ARE SUCH AMAZING PROFESSIONALS THANK YOU FOR a WONDERFUL STAY FROM ALL OUR FAMILY
SstellayThe design of this low-end hotel by the sea in Negombo is very low-end. There are three rooms on the first floor with direct access to the beach lawn. The sea breeze and the beach are calm and comfortable. There are shy squirrels and black cranes walking and hatching eggs.
The room has ingenious visual and practical designs, which is suitable for lying down and soaking in the hotel. Dinner at Bluetan Restaurant is 100rmb per person, the taste is good, and the lobster is fresh.
The waiter is gentle and the check-in is a little slow for 40 minutes. The mosaic of the swimming pool is a little peeling, which is easy to scratch your feet
JJD75Our first stay at this hotel and it was delightful. Quick and friendly check in, we were generously upgraded to a one bedroom suite which was very spacious with a seperate living room. It has a fully functional kitchen, with dishwasher and a washing machine for clothing. Balcony and well appointed room with coffee machine. The breakfast which was included in our room rate was delicious and had a broad range of options. We chose this hotel over the Shangri-La and were very happy with the choice and the hotel is much newer and therefore at the moment, in better condition. Swimming pool is large and receives lots of sunshine. I would stay here again.
UUthpalaI recently stayed at The Kingsbury Colombo from April 2 to April 8, 2025, and I must say — every moment of my 7-day, 6-night stay was nothing short of exceptional. As a local living overseas, I was truly impressed by the world-class hospitality I experienced here.
From the very beginning, the concierge team stood out — they were incredibly friendly, attentive, and professional. Their warm attitude and impeccable service went far beyond my expectations, making me feel welcomed and valued throughout my stay.
Special thanks also to the housekeeping staff, who maintained my room perfectly. They were polite, efficient, and ensured that everything was clean and comfortable every day.
One unforgettable highlight was the in-room dining experience. I ordered the black pork curry with pol roti — and it was simply divine! Without exaggeration, it was one of the best meals I’ve ever had, full of authentic Sri Lankan flavor and prepared to perfection.
Overall, The Kingsbury Colombo exceeded all my expectations. The hotel is super clean, secure, and the staff make a genuine effort to create an exceptional experience for every guest. Whether you’re a local or a foreign traveler, I highly recommend staying here at least once — you’ll truly understand the meaning of top-tier hospitality.
Looking forward to spending my next vacation with them again!
WWT88I had a wonderful stay at Amari Colombo Sri Lanka. The rooms were spotless and very comfortable, with modern amenities that made everything convenient. The location was excellent, close to everything we needed. The staff were always friendly, attentive, and went above and beyond to make us feel welcome. Facilities such as the pool and dining options were fantastic, and we especially enjoyed the food. Overall, a perfect experience that I would highly recommend to anyone visiting Colombo.
RRenee25This hotel is right next to a pharmacy as well as next to a market . However , it really isn’t close to the sites I don’t think. Considering it to be a third world country in a sense , the hotel itself wasn’t that bad. The service hotel service was timely and everyone was friendly . Really enjoyed the pool area
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