5-Star Hotels in North Sumatra, Indonesia

Actually this hotel is already quite old especially on the facilities like pool , gym is really old. But I can see that renovation is on going , even lobby is now partially close But room is considered clean :) Staff very friendly :) Location a bit far from center but it’s ok with taxi

Loved the convenience of being close to various shopping malls. The hotel felt very safe, and the rooms were spacious. Thank you for the warm hospitality, JW Marriott! We bought mangoes, and the staff went out of their way to help us cut and slice them.

We had a pleasant stay overall. The room was very clean, though a bit small for the price. The staff were friendly and helpful. Breakfast had a good variety, and the rooftop café was a nice place to relax, although the food and drinks were a bit overpriced. The resort layout feels a bit compact since it’s built on terraced land. One thing we missed was the cozy, local village vibe that Tuk Tuk is known for—the atmosphere here felt a bit more generic. Still, considering the limited similar-level options in Tuk Tuk, this resort is a decent choice and I’d consider staying here again.

The room is very spacious. Amenities are one of the best with everything well equipped. The staff friendliness is highly commendable always attentive to our requirements. We ordered room dining and breakfast over at the Spoon Restaurant was really good. The hotel location may not have much to do around as most attractions are quite a drive away. But overall it was a lovely stay and would definitely consider to come back.

Very good location and nice room. But the lift is still in maintenance so the waiting lift takes time .