The hotel is comfortable and spacious, with the elegance of an old-fashioned hotel. The breakfast is freshly made and delicious. Go to the central grassland, the core attraction, and the White House can be reached on foot. Two blocks away is Chinatown, which is convenient for eating. Macy's and various famous stores are not far away. One stop for all requirements.
The only downside is that there is a humming in the ventilation duct that is facing, it must be replaced.
Breakfast is good, happy hours in the evening, free drinks. The hotel has an underground car park, which costs 50 knives per night. There is a public underground parking lot of 35 knives at a junction to the south, less than 50 meters. The best thing is that the hotel staff is very dedicated and friendly. Chinese staff can introduce you to nearby scenic spots
Facilities: ⭐️⭐️⭐️⭐️⭐️
Hygiene: ⭐️⭐️⭐️⭐️⭐️
Environment: ⭐️⭐️⭐️⭐️⭐️
Service: ⭐️⭐️⭐️⭐️⭐️
I stayed for several nights in a row. The hotel is clean, the environment is good, and the transportation is convenient.
Before returning to China yesterday, I chose to stay at the Grand Hyatt Washington. The overall experience has highlights, but there are also some unsatisfactory aspects.
When I walked into the hotel lobby, the first feeling was that it was open and bright, and the space was very spacious. There was no crowded feeling of people coming and going in other hotels. I felt comfortable and comfortable walking inside. The check-in speed was also very fast. The staff will kindly hand over an introduction paper, which clearly marked the hotel's various service facilities and precautions. It was convenient and practical, and the favorability was instantly full.
However, when I walked into the assigned room, my mood suddenly dropped. This time I was arranged in a corner. The layout of the room was a bit strange, and the lighting was not ideal, giving people a sense of depression. The bathroom was even more ”disaster area”. The space was very small, and the sanitary conditions were worrying. There were still other people's hair in the washbasin, which instantly made me question the hotel's sanitation management. I thought that five-star hotels would achieve the ultimate in hygiene, but I didn't expect such a problem to occur. It was really disappointing.
There are also some unhumane aspects in the check-in process. Other five-star hotels can check in by themselves as long as they can make a successful reservation on the Ctrip platform, but here, adults aged 21 and above must assist to complete the check-in procedure, which undoubtedly adds a lot of trouble for guests traveling alone or whose companions do not meet the age requirements.
However, the hotel's porter service is remarkable. They are enthusiastic and quick, and they actively help to carry luggage and patiently answer my questions along the way. I can really feel the hotel's professional service quality from them, which is also one of the few warm moments in this imperfect stay experience.
I hope the hotel can improve the room allocation, hygiene management and check-in process, and I believe this will bring guests a better accommodation experience.
Hotel near Downtown Washington,Washington D.C.69.7% of visitors choose this area
SSilvaMaria João2024.11.12
The only reason it doesn't have a full evaluation is because on the last day in room 920 at 6 a.m. something inside the room, it looked like the air conditioning, started making a huge noise that woke up my parents. Furthermore, excellent decoration, super comfortable bed, super friendly staff. There is free coffee and tea. I would stay at the same hotel again.
The location is very good, and most scenic spots are within 2 kilometers. Although the hotel is a bit old, it still feels very tasteful. The service is a bit lacking. After the Amazon package arrived at the front desk, I asked twice and was told it was not available. Finally, I took a photo of the Amazon package and said it was found.
Rooms were clean. Water was supplied for coffee pot, but to be charged $15.00 for Wi-Fi is ridiculous. And makeup mirror, although lighted, should really be magnified for anyone looking to apply makeup without putting glasses on to do so. But everything else was lovely. Never saw pool or gym.
Hotel near Downtown Washington,Washington D.C.69.7% of visitors choose this area
AAnonymous User2025.05.06
A great French style hotel. The color matching in the room is stylish and elegant, and the texture of the materials is good. It is clean and hygienic. From the front desk to the room service staff, they are very friendly and efficient. Breakfast is made to order and is very delicate. Very good!
The hotel is in a very good location, right outside the White House, and close to DC's main attractions and museums. If you are physically fit, you can walk there. The lobby is very classical and gorgeous, but the room facilities are average, and certainly cannot be compared with the four or five-star hotels in our country. The breakfast is very rich, which is good.
Hotel near Georgetown,Washington D.C.5.3% of visitors choose this area
RRichardD2019.10.30
Very central hotel (in Georgetown). Excellent rooms. Wonderful service. Only issue when I was there was the kitchen was down due to a small fire the night before. I was warned about this just before my stay. Then, the elevators broke down for an evening. The staff made up for it.
Very Good
56 reviews
8.9/10
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8.8/10
Very Good
GGuest UserBy far the worst JW Marriott 'experience' I've had.
The elevator system was terrible, often times waiting for 20-30 mins for the elevator, and when it arrives, it's already full, having to wait for other elevators. This elevator system need to be reprogrammed. The fitness center was close and there was no notice anywhere that it was closed. I called the fitness center to ask if the fitness center has moved, the front desk responded I can go to the Westin Hotel fitness center, which was 1 mile away. One evening the fire system went off and we were told to evacuate the hotel, as we were walking down the stairs, they notified it was a false alarm.
The location is great, but I will not stay here again.
GGuest UserFacilities: ⭐️⭐️⭐️⭐️⭐️
Hygiene: ⭐️⭐️⭐️⭐️⭐️
Environment: ⭐️⭐️⭐️⭐️⭐️
Service: ⭐️⭐️⭐️⭐️⭐️
I stayed for several nights in a row. The hotel is clean, the environment is good, and the transportation is convenient.
KKai2193Before returning to China yesterday, I chose to stay at the Grand Hyatt Washington. The overall experience has highlights, but there are also some unsatisfactory aspects.
When I walked into the hotel lobby, the first feeling was that it was open and bright, and the space was very spacious. There was no crowded feeling of people coming and going in other hotels. I felt comfortable and comfortable walking inside. The check-in speed was also very fast. The staff will kindly hand over an introduction paper, which clearly marked the hotel's various service facilities and precautions. It was convenient and practical, and the favorability was instantly full.
However, when I walked into the assigned room, my mood suddenly dropped. This time I was arranged in a corner. The layout of the room was a bit strange, and the lighting was not ideal, giving people a sense of depression. The bathroom was even more ”disaster area”. The space was very small, and the sanitary conditions were worrying. There were still other people's hair in the washbasin, which instantly made me question the hotel's sanitation management. I thought that five-star hotels would achieve the ultimate in hygiene, but I didn't expect such a problem to occur. It was really disappointing.
There are also some unhumane aspects in the check-in process. Other five-star hotels can check in by themselves as long as they can make a successful reservation on the Ctrip platform, but here, adults aged 21 and above must assist to complete the check-in procedure, which undoubtedly adds a lot of trouble for guests traveling alone or whose companions do not meet the age requirements.
However, the hotel's porter service is remarkable. They are enthusiastic and quick, and they actively help to carry luggage and patiently answer my questions along the way. I can really feel the hotel's professional service quality from them, which is also one of the few warm moments in this imperfect stay experience.
I hope the hotel can improve the room allocation, hygiene management and check-in process, and I believe this will bring guests a better accommodation experience.
ZZhufuxiaoxiaoThe hotel is comfortable and spacious, with the elegance of an old-fashioned hotel. The breakfast is freshly made and delicious. Go to the central grassland, the core attraction, and the White House can be reached on foot. Two blocks away is Chinatown, which is convenient for eating. Macy's and various famous stores are not far away. One stop for all requirements.
The only downside is that there is a humming in the ventilation duct that is facing, it must be replaced.
GGuest UserRooms were clean. Water was supplied for coffee pot, but to be charged $15.00 for Wi-Fi is ridiculous. And makeup mirror, although lighted, should really be magnified for anyone looking to apply makeup without putting glasses on to do so. But everything else was lovely. Never saw pool or gym.
陈陈鹏Breakfast is good, happy hours in the evening, free drinks. The hotel has an underground car park, which costs 50 knives per night. There is a public underground parking lot of 35 knives at a junction to the south, less than 50 meters. The best thing is that the hotel staff is very dedicated and friendly. Chinese staff can introduce you to nearby scenic spots
ZZIHAOCome to DC to live in Park Hyatt for 3 days. The area where you are located should be good. If you take a taxi, you can't go anywhere, but if you take the subway, there is still a distance from the subway station. The doorman is more welcoming. The only drawback is that the three nights of staying in the hotel did not change the toiletries once.
AAnonymous UserI just checked in this afternoon and was resting when a waiter came and rang the doorbell and asked to come in to check the water bar. I told her that I just checked in and hadn't touched it yet, but she insisted on not leaving, saying that this was her job responsibility. I said you should check before I checked in, not when I checked in and rested, but she insisted on not leaving, saying that she didn't come in the morning because she was busy at work. I had no choice but to let her in and she wouldn't leave. I had no choice but to let her in to finish her job. The front desk staff was also not polite. The male and female front desk staff didn't even say hello when checking in and checking out.
AAnonymous UserThe room is very good, the furniture and bedding are very new and clean, and it is tidy every day without tipping. In the end, we realized that when we gave a tip (it was the last day), we also gave each of my family of four bathrobes, disposable fur mops, and snacks. The common room I booked was automatically upgraded to a sea view twin room! The service at the front desk is also very thoughtful. You can answer any questions about bottled water for free. You can ask him how many bottles he wants, and you can drink lemonade and orange juice in the lobby. There is no time to swim in the heated swimming pool. The underground parking lot costs 10 knives an hour and 75 knives overnight. Wharf has a good environment for shopping and eating, and the sea breeze is comfortable. I strongly recommend this hotel!
AAnonymous UserA great French style hotel. The color matching in the room is stylish and elegant, and the texture of the materials is good. It is clean and hygienic. From the front desk to the room service staff, they are very friendly and efficient. Breakfast is made to order and is very delicate. Very good!
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