5-Star Hotels in Greater London, United Kingdom

Good hotel in this area I like it because It is very affordable price and you can walk from the subway 5 minutes and you will see the hotel. The reception is ready to see u

This hotel is an absolute gem and fantastic value for money given the central location and quality of accommodation. Situated only 3 minutes walk from Tower Bridge access to transport and all that London has to enjoy is excellent. The spa and food are top quality, if you’ve never experienced the joy of a Masala Dosa for breakfast here’s the place to try it, and the hotel makes excellent use of this old school, marrying contemporary Indian design with the classic interior. Little touches in the room are very welcome. This lovely hotel will become my go to whenever I visit London!!

The front desk team at this hotel are amazing! I was warmly welcomed and got an early check in plus an upgrade to my room. As a first time guest this was truly an awesome experience. This is a very lovely, luxurious hotel with all facilities one needs to enjoy a stay in a very nice area of London. The views from the room, the amenities,the restaurant, Spa and all are top notch. This one is not to be missed. Trust me.

Great hotel. Just under 10 minutes walk from Moorgate Station or Finsbury Square bus routes. Great heritage to hotel being a former brewery. Long queues at both check in and check out. Room fine although was on the cold side. Everything was very clean. Expensive but this is London.

Smart and clean and position for Heathrow terminal is excellent . Room smelled musty as interior facing and some broken switches in room . Staff very friendly and helpful .

Well located just a short walk to train, mall and many eateries around. Room is clean but decoration is not what usually a 4 star marriot looks like. Very basic. Overall we enjoyed our stay. Staff were all helpful.

When searching for a hotel, I came across Ellen Kensington. I had the pleasure of staying at this hotel and was blown away by the service from the moment I arrived. The building itself inside was stunning, the decor was modern yet cozy with thoughtful touches that made the space feel luxurious. As I was checking in, to my surprise I was graciously upgraded to a beautiful suite! I was specifically delighted to have been welcome by the incredible front desk staff, Bianca, Ines, Bruno and Helen, who were very warm. Their kindness set a tone for an amazing stay. Thank you for making my visit so enjoyable. I will definitely be returning!

We booked this hotel mainly for using the spa facilities, but I’ve been kicked out from the pool area in the first day we arrived, they close the pool due to someone making 💩 in the pool. The staff was not helpful at all. We tried to get an entry for a different day to use the pool but they didn't want to give us another entry. I went to reception few times to ask them about the issues, but everyone was passing the responsibility to someone else!

Staff at The Waldorf are incredibly attentive to any / all needs. I asked for a later checkout and plates for food early in the morning after a night out and they accommodated that for us. The hotel is placed in a prime location, just a stones throw from Covent Garden and about 28-30 minutes walk from Regent Street. The hotel is only accessible by key card after hours; to ensure guest safety. Amenities in the room included an iron and board, kettle, drinking glasses and coffee / tea cups. The shower had fixed shampoo, conditioner and soap dispensers. The mini bar was fairly priced for central London, but hadn't been cleaned (hence the slightly lower score on cleanliness). The air conditioning dried my throat out throughout the night, but turns off automatically if the window is open, so had to deal with that / just had water next to the bed throughout the night. The downstairs bar had a great atmosphere and boasts a large menu. Great for a late nightcap. Overall the experience was great. Our Queen room cost £179.00 for the night (excluding breakfast). I was offered two forms of upgrades. A larger Queen Room with breakfast included was only an extra £40.00, and a Kings Suite with access to the executive lounge and breakfast was £80.00 extra.

The location is a 5-minute walk from Paddington Station, so the location is very good. The staff's response is also very good. The breakfast is in a small space, so you have to set a time. There was a part of the service that was not good during my stay, so I complained to the front desk, but they resolved it and answered it with great sincerity, so I was satisfied. I intend to visit again.