5-Star Hotels in Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

I didn't look carefully and was misled by the Chinese name, thinking it was the Regent Hotel... It's really close to the airport and very convenient. This hotel was the first hotel to catch a flight. The hotel's breakfast has a lot of varieties and tastes good. It's just that the hotel is a bit deserted

The location is good, the room is big, the 1st to 5th floors are the shopping mall, and the guest rooms are above. The breakfast is very rich. I like Mipas Hotel very much. Thank you to the front desk for printing my boarding pass for free. An episode when I checked out was that the front desk asked me to collect tax, but the Ctrip price when booking included tax. I immediately contacted Ctrip customer service, but the customer service did not speak English and could not communicate directly with the hotel front desk. I did not want to waste time waiting there, so I just Fortunately, I paid 3 euros first, and then Ctrip reimbursed me. Here are some suggestions: 1. The customer service staff of overseas projects need to master oral English communication skills; 2. Product quotations must be written clearly, and tax cannot be clearly included, as the actual stay will incur new costs!

The hotel was nice, the bedroom was nice and very clean. But the amenities were quite basic for a 5 stars hotel, the swimming pool/spa area was very poorly managed with staff not paying much attention and parts closed and quite poor quality. Overall it was a good stay but it could be easily improved.

The view from the window is really nice, and the room is also nice, but it is really not worth the price. The breakfast is basically at the level of the All Seasons. The service is not up to par with Swissotel.

Otelin konumu güzeldi, geniş bir park içinde yüksek ağaçlarla çevrilmiş sessiz bir yerdi. Otel binası da dışardan elegant ve tarihi bir yer olarak görünüyordu. Ama bu güzel yerde bize verilen odalar hiç iyi değildi. İlk odamız tesisin arındırma veya motorlu çalışan bir kör noktasına bakıyor, hiç manzara olmadığı gibi bir de gürültü vardı. Ertesi gün odayı değiştirttik bu seferde yine iç avlu kısmına karanlık, güneş almayan bir manzarası olmayan bir oda verildi .Oda temiz ve bakımlıydı ama oda hapishane gibiydi. Üstelik buzdolabı da bozuk çıktı, sonra değiştirdiler. Kısaca otelin manzaralı odalarının nasıl olduğunu göremedik.

Wonderful location and such friendly staff. Willing to accomodate and help in any way. I requested early check-in and they allowed for me to have that after my 25 hour journey. It was really warm in my room and I requested a portable fan and they were so quick in bringing it over.

For the first time in my life, I booked half board in advance, but to conclude, the dinner was disappointing compared to my expectations, and the breakfast was great. Since dinner was buffet style, it was far from a meal at a luxury hotel, and no drinks were provided other than water. It was also impossible to purchase coffee or alcohol. Breakfast was very good. There was a lot of food, and each one was delicious.

Hotel is very clean,service is kind AND proffesional but the food was amazing AND super delicious.We can’t Wait to come again.