Family Hotels in Central Visayas, Philippines

This resort is truly exceptional! From the moment we arrived, the staff were incredibly welcoming and attentive, making us feel right at home. Our room was spacious, clean, and well-equipped, with a fantastic view. The resort's amenities, including the pool and beach access, were top-notch. We especially enjoyed the delicious food at the on-site restaurant and the peaceful atmosphere throughout the property. It was the perfect place to relax and unwind. We will definitely be back!”

My advice, do not stay here in July. The hotel allows the nearby teenage english students to stay, and they cause a lot of chaos and are unsupervised most of the time. (I am a teacher, little discipline) Unfortunately, this makes it feel more like a youth hostel, than a hotel. Second, is the noise, lots of construction work up until 10pm and some all night long, lucky the room's AC is so loud but without it you can't sleep. Third, be prepared for every single time you walk down into the lobby, sales people will pounce on you trying to sell condos. There should be no sales people within the hotel at all! The pool and beach are amazing and the customer service is very good, but not as good as Boracay. But, at times the atmosphere is rowdy and not peaceful. Lastly, the stock of the pool bar and beach bar is pretty poor, never has what you actually want, and it is overpriced. (food and drink) Would I stay again? No. Is it value for money? I guess so. I would pay a bit more to stay in a better resort closer to the beach.

Mr. Gary, the host, had been very accommodating. He toured us to where we could find the amenities up until to our room. The room was very spacious with cooking utensils, a fridge, a smart tv, extra bed foam and pillows. Even though there were quite a number of people in the pool, we still enjoyed it since it is big and we do not feel cramped up. Location is near a lot of restaurants as well as Cebu IT park with varieties of food and entertainment. Check-out was hassle-free. Will be coming back if given the time.

It gets too crowded especially during the buffet breakfast but at least they refill the food quite fast with great options. Love that they provide complimentary birthday greetings upon request. A lot of activities to choose from, entertainment at night with a fire dance as the highlight and pool options too. Place is indeed a 5 star experience.

Overall, our stay was great. The room was clean and conveniently located near all the places we wanted to visit, such as Mactan Shrine, Cebu Yacht Club, and more. We’ll definitely come back again or perhaps try Belmont Hotel, since it’s a sister company. Thank you, Savoy Hotel Newtown, for the wonderful 5-night stay!

the room had many molds in the bathroom whoch could easily be cleaned with a bathroom cleaning liquid. the closet had a bite from something like a termite. the cart used for room service was very dusty. the aircon vent clearly has not been cleaned for years since accumulated gray dust of 0.25 inches can be seen in the vent. the room we stayed at was near the side of the public beach. it was noisy in the daytime because of beach goers with loud karaoke speakers staff were exemplary but cleanliness needs to really be improved

These hotel rooms are the most modernly equipped I’ve ever come across Worldwide. Everything was automated including the curtains with touchscreen control. The breakfast was first class well cooked well presented and served by happy pleasant polite staff. Whilst from the exterior this hotel does not look like a five star hotel I assure you from the inside (as long as you don’t want a palatial suite) as world class. Even the elevator to the 10th floor only took a few seconds because it was modern clean fast and well maintained. Highly recommend recommended to any Buisness folks or those on vacation.

The place is fantastic, located right beside Alona Beach with a small road leading directly to the beach. The hotel's food is very nice, and the two swimming pools are great for families. The studio room can accommodate a family of four, and there are many complimentary activities such as kayaking, paddling, and archery. Highly recommended for families. However, there is no lift to the third level, which is not friendly for the elderly.

I’ve stayed in many five-star hotels around Lapu-Lapu, and unfortunately, this property falls short of that standard. The room was relatively small and underwhelming, especially considering the nightly rate of $280 (around 15,500 pesos). Overall, the resort doesn’t compare favorably to its competitors in the area. Upon arrival, we headed to the pool and asked for towels, only to be told to come back in 30 minutes as they were still drying, not the kind of service you expect from a high-end resort. There were also no poolside activities or amenities for children, making it less suitable for families. If you want to use the children’s play area, there’s an extra charge of 300 pesos per child per hour, and you have to walk all the way back to the check-in counter to pay. Frankly, that felt like a rip-off. Safety-wise, be cautious walking around as there were small puddles on the floor, likely caused by condensation dripping from air-conditioning pipes above, an obvious slip hazard that should be addressed. Also, don't let your young kids near the elevator lobby windows. They are low level and open outwards.  The buffet breakfast was another letdown. The food was presented poorly, served lukewarm, and surprisingly lacked basic breakfast staples like sausage or bacon, something I’ve never encountered before in a hotel of this caliber. Even more concerning was the presence of pet dogs in the dining area during breakfast, which we found off-putting. While the sunset views are beautiful, they’re somewhat marred by the rusting ship hull of visible just offshore, a visual distraction that takes away from the otherwise scenic waterfront. On a brighter note, we had drinks and dinner at the sports bar twice, where the service was excellent and the food enjoyable. However, ordering would be more efficient if they adopted a QR code system instead of relying on guests to find a server. Overall, I wouldn’t stay here again. For better service, amenities, and overall experience, I’d recommend the Shangri-La or Sheraton, both of which offer a far superior pool, beach area, and level of hospitality. In fact I find Costabella Beach Resort much better services and amenities for a fraction of the price!

We enjoyed our stay in Marco Polo Hotel. The room is always clean and its very spacious. The airconditioning unjt is also good... My daughter loves the pool she enjoyed swimming! The staff are very polite and accommodating. We would love to stay there when we go back to cebu next time.