AAnonymous UserThe room was spacious, clean, and well-equipped. The breakfast was fantastic! Unfortunately, I didn't sleep well there because the windows are completely uninsulated, and I could hear everything from outside, causing me to wake up several times during the night. Additionally, the front desk staff basically knows nothing – you ask simple questions about the city and get no answers. The laundry service is outrageously expensive (a price list for each item), but luckily there's a laundromat right across the street.
NNEIL-DEVONThis stay was absolutely magnificent from arrival to departure, upgraded as we arrived at the hotel. The staff, incredible! Always doing more than asked, going out of their way to assist in making plans, arranging transport or just providing extra information.
Shout out to Claudia, who was patient and articulate. She stopped her work in order to attend to me at all times.
Shout out to Dewald, humorous, witty and exquisitely piquant. Always up for a conversation amd willing to make anything amd everything more convenient for the guests.
Rennia and Alice, ebullient and light-hearted, i felt the care and meticulous nature of their work through all they did, and the smiles they provided, thank you!
The entire staff, quite warm and accommodating! Clean room, aesthetically modern and quaint.
100% recommended, convenient location for all your needs!
NNicolaBOur experience at this hotel went above and beyond our wildest expectations! The hotel's exquisite location grants you a balcony view of the ocean and the majestic Table Mountain as a backdrop.
The level of service we received was truly exceptional, leaving us thoroughly impressed. The rooms were impeccably clean, and the range of amenities provided was more than generous.
The rooms themselves strike a perfect balance between spaciousness and coziness, creating a truly inviting atmosphere. A noteworthy feature that sets this hotel apart is the complimentary mini bar, offering a variety of snacks and drinks – a rare find. What's even more remarkable is that these snacks are not only delicious but also cater to vegan and gluten-free preferences.
Without a doubt, we are already making plans to return to this outstanding establishment in the future.
KKvothe90Had a splendid 2 night stay and wish we could have stayed longer.
The staff made us feel so welcome. They are exceptionally polite and well informed on the surrounding area. We were provided with a map full of helpful suggestions, and a thorough introduction to the lodge and all it's facilities upon check-in.
The lodge is located right next to Hermanus New Harbour and a few steps from the cliff path, which is well worth the walk.
The room was clean, comfortable and spacious. It opens onto a beautiful, well maintained garden area but a few steps from the pool.
Breakfast was fantastic (reccommend the Full English!), and a lovely selection of breads, cereals, fruits, cold meats, yogurts etc at the buffet.
Truly, no complaints. Would absolutely stay again.
GGuest UserA beautiful hotel on the beach, in rooms with a view of water is very beautiful. At the entrance there is a great sweet wine) In the rooms every day they clean and add tea/coffee/water and etc, the only one is a dirty floor, perhaps in South Africa it is not accepted to take off shoes, I don't know, but it is the only thing to do, the bosom is not like. Downstairs is a beautiful restaurant with sea kitchen and very delicious oysters. Near the hotel its parking is private, which is also very convenient. From hotel to penguins 5 min by car.
CcherrioNicely decorated lodge in safe neighborhood. Breakfast is good but choice is limited and same menu everyday, I stayed for 5 nights so it can get boring. Staffs are friendly and try to be helpful but lack follow ups.
Cleanliness is good but my house keeping opened all my balcony door and toilet windows everyday after cleaning despite the fact that I requested them not to open any of them due to safety in Cape Town as well as bugs kept coming into my room with the wide open balcony and toilet. On the last night the house keeping even left their cleaning towel in my room on my night stand, and tried barging into my room with me being inside in early morning.
Somewhat questionable on the high rating.
VVixy FouriePerfection! I was pleasantly surprised when I received way more than expected! The attention to small details throughout this amazing venue really impressed me. Everything carefully and tastefully prepared for our convenience. Manageress Katie is extraordinary and made us feel like family with her home cooked 5-star quality perfect breakfasts. Will most certainly book this venue again whenever I go to beautiful Plettenberg Bay again! Real value for money & super affordable! Special thanks to Brigitte for spoiling me with the Whale room with the most stunning views even when the weather was cold & rainy. Well done & 5 gold star rating from a usually fussy traveler, Vicky xxx
SShae80Amazing guesthouse/hotel in a great location, 20mins from the airport, 10mins walk from the beach, super clean and easy to find! Staff were the best, the breakfast each morning was sublime, walking up the tasty smells, and the range on offer was perfect! I was welcomed with a drink and a wet towel, given information about the guesthouse/hotel and about the area, plus shown to the coffee machine which is complimentary, with marshmallows and cream biscuits/cookies! Thank you again, loved the vibe of the place, loved the guesthouse, bed was huge and slept well, enjoyed my stay in Cape Town! Would definitely recommend this place, great home away from home as they say!
GGuest UserVery small room. But all the facilities are, everything is clean.
A huge minus that killed all the advantages: the odorous scent of sewer in the sink. If the door is open, it is impossible to be in the room. Sleep with the closed door. But in the morning it was impossible to enter the toilet because of this.
It is very unpleasant.
I don't think it's a problem of one room!
GGuest UserWhat a gem this place is. I had four extra days after a conference in Capetown and booked here after a brief online search.
Karen and Dave have made this a lovely place to be. As soon as I arrived they invited me to a beer at the cozy pub onsite, gave me great advice on who to book with for shark diving and whale watching… and then later hiking in DeKelders …
My “room” as a solo traveler was really a condo— a living room with kitchenette, and then upstairs the bedroom.
Good food, good wifi, and good conversation made the experience an A +.
Lulu the friendly dog cements the deal to make the place feel like home.!