it was an amazing and Peaceful stay in this Hotel friendly Staff,One thing ive notice is the Restaurant Inside It needs an Improvement but overall Very safe and convenient place for A guest
It was a convenient stay. I was in a rush to get somewhere in davao and that they offered to put my bags in my room instead of leaving it for storage. When I got to my room late night, the power is on and my stuff are there ready for me.
Got a nice room,comfortable, and soundproof, I got a very nice sleep. The only hotel very close to Davao international airport. No elevator, need to ask the reception for help to bring up and bring down your luggage
I recently stayed at Hotel Galleria in Davao City. While the location is quite convenient, I feel that the overall experience could use some improvement. The hotel feels a bit dated and would definitely benefit from some renovation and repairs.
Cleanliness was also a concern — we felt the need to sanitize the room ourselves upon arrival, and there were moments we weren’t entirely comfortable with the beddings, possibly due to bed bugs or maybe I was just being overly cautious. I even had to place the blanket underneath me before settling in.
That said, I hope the management takes this as constructive feedback. With a few updates and better attention to cleanliness, the hotel has the potential to offer a much more pleasant stay.
Booked a room on the 8th floor and got front-row seats to Davao’s sparkling city lights and the calming sea views of Samal Island—definitely a visual treat! The hotel’s location is a winner—just a quick hop to SM Lanang and Robinsons Cybergate. Rooms were spotless and fresh linens came daily upon request (a big plus!). The bathroom sink had a minor glitch, but it didn’t wash away our overall great experience. Red Planet keeps it simple, strategic, and satisfying.
The location is the city, ambiance is good, room is clean and tidy.
Unfortunately the staff in the reception is rude and unhelpful. I politely request for a additional pillows since my husband has a medical condition. He needs to have 2-3 pillows for him to elevate his head while sleeping. However the front desk staff strongly informed me that they are fully booked and she cannot provide an additional pillows since the pillows are all consumed.
So I just kept quiet and proceed to our room. So I ask one of the staff who help us in our luggage if he can spare me 2 more pillows. Good thing he provided us with 2 more pillows when he came back to our room. I understand if they are fully booked but that is not the problem of the client. Hotel Management should prepare extra pillows incase client will have their request. Management people in Hop Inn Hotel kindly conduct a seminar on your staff how to handle customer service. Since your staff in front desk is unprofessional, rude and no customer service at all. Attitude is everything....😡😠😣☹️😟
We arrived late in the evening yet they still accomodated us well. There was a slight miscommunication between my booking through trip.com and their system but was resolved after i showed them my booking details. They forgot to return my id upon checkout since my wifey was the one who checked us out, good thing they called us to inform us. Overall, it was a nice stay.
The hotel location is conveniently located, many restaurants, convenience stores and eateries in the vicinity. The front desk staffs are courteous and accommodating. The room is clean and the bed is comfortable. One thing I don’t like in this hotel is the slow speed of the internet and you have to reconnect to their WiFi every time you came from outside.
Outstanding!!!
Wonderful place with outstanding customer service.
Having breakfast with my booking, water fountain on corridor, staff calling to remind about breakfast and checkout times made all the difference during a busy time in my room.
Thank you Hotel Uno you really made my stay comfortable!
On negative side, my room was in a desperate need for an upgrade.
Very Good
52 reviews
8.3/10
Price from
DKK 145
per night
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7.8/10
Good
OOkaiSarapMabuhayit was an amazing and Peaceful stay in this Hotel friendly Staff,One thing ive notice is the Restaurant Inside It needs an Improvement but overall Very safe and convenient place for A guest
AAizhaneiroWe stayed in Apo view hotel for a couple of days and enjoyed time spent there.
Firstly, the room was very spacious, clean and had a lot of light.
Secondly, the bed was comfortable and big.
Finally, they had delicious menu and swimming pool.
There were also downsides:
Our neighbors were very loud and we could hear them well since sound proofing was bad.
Hot water 🚿 we have been waiting it for a while, all you need to do is to tap a shower and wait… after 10 minutes or so you will get hot water, but there is a problem of water wasted…
We didn’t know that there was a casino downstairs, but it was a bit strange to see it.
Overall, our stay was great 👍🏼
GGuest UserGot a nice room,comfortable, and soundproof, I got a very nice sleep. The only hotel very close to Davao international airport. No elevator, need to ask the reception for help to bring up and bring down your luggage
YYkhca_TravelsWe arrived a bit late on our first night and were accommodated poorly. After a long day of travel, we encountered several issues with our room arrangements. I had booked two rooms, expecting them to be close to each other, but that was not the case. As a family travelling together, we requested to have our rooms swapped to be nearer, yet we were only allowed to add an extra bed. This was not ideal, especially since my mom couldn't stay alone in a room meant for 6 to 8 people, which I had already paid for.
When I spoke to the front desk, who I believe was the manager on duty at the time, her tone was unpleasing and lacked empathy for us as guests. It was a disappointing negotiation. We also discussed issues with the internet connection, and she seemed unyielding, suggesting that nothing could be done except to pay for a data plan, for which they would provide a modem.
Having stayed at many hotels and being a hotel manager, I can clearly say that our service was inadequate.
YYkhca_TravelsWe thoroughly enjoyed our stay in the heart of the city. My partner and I experienced excellent service, mainly when an incident arose that required us to visit the hospital. The staff were exceptionally cooperative in providing an incident report, which was incredibly helpful for our insurance reimbursement process.
While the hotel is somewhat older and the amenities could be upgraded, I still felt very comfortable during our stay.
I would recommend this place.
LLaida CapinIt was a convenient stay. I was in a rush to get somewhere in davao and that they offered to put my bags in my room instead of leaving it for storage. When I got to my room late night, the power is on and my stuff are there ready for me.
SSteveeOutstanding!!!
Wonderful place with outstanding customer service.
Having breakfast with my booking, water fountain on corridor, staff calling to remind about breakfast and checkout times made all the difference during a busy time in my room.
Thank you Hotel Uno you really made my stay comfortable!
On negative side, my room was in a desperate need for an upgrade.
JJanetteThe location is the city, ambiance is good, room is clean and tidy.
Unfortunately the staff in the reception is rude and unhelpful. I politely request for a additional pillows since my husband has a medical condition. He needs to have 2-3 pillows for him to elevate his head while sleeping. However the front desk staff strongly informed me that they are fully booked and she cannot provide an additional pillows since the pillows are all consumed.
So I just kept quiet and proceed to our room. So I ask one of the staff who help us in our luggage if he can spare me 2 more pillows. Good thing he provided us with 2 more pillows when he came back to our room. I understand if they are fully booked but that is not the problem of the client. Hotel Management should prepare extra pillows incase client will have their request. Management people in Hop Inn Hotel kindly conduct a seminar on your staff how to handle customer service. Since your staff in front desk is unprofessional, rude and no customer service at all. Attitude is everything....😡😠😣☹️😟
MMy Beautiful GaiaThe place is neat and clean the bed is heavenly comfortable the bedding so white and clean and the whole room itself from the fixtures of bathroom to the tiles isn’t cheap ac,hot and cold shower works perfect - maybe this is a new hotel, and there is also a pool which I have missed to look it up in the rooftop… The location is very close by to SM-lanang- though do not expect the area is upscale it’s in the neighborhood of people lives on their ordinary living
- the hotel serves only a Filipino breakfast Nothing else what’s on their list is what all you get! And it’s Not appetizing ! - the front staff are friendly and just okay but they are not so attentive to you and No idea how to give any details to help you out and about the City 😑 … Grab is your butler anyway… and SM-lanang is a big bonus to this place where you can find the eats all you want ! Lastly, Free drinking water in dispenser and free Hot water any time …
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