Romantic Hotels in Sabah, Malaysia

Our small family decided to have a staycation in few hotel/resort and by far Sutera has won our heart. This place is amazing and i suggest anybody who wants to experience this place to stay more than 1Night. The room is still in its Vintage style , tv only has those old channel , there's one bathtub in the room which we loved specially my son,for the breakfast i do believe they can add more choices as they are more korean dishes focused, it'll be nice to have local kuih (hinompuka/pais pisang) other than kuih pisang only.. But other than that, you actually get free 1hour of bike rental on ur stay which we only know when we ask around, it was located right in front of the kids pool , other than that they do have a small train going around from Magellan to Pacific sutera and its FOC!!! I loved the staff energy the entire time, he asked our son to be in his seat as a driver and even let my son press few button and act like he's driving the train!! god bless your fun soul sir!! keep up the good work!! we will definitely be back again soon🥰❣️

Love the double layer bed, very stable👍🏻 The hotel is connected with 1 borneo hypermall, very convenient. There are ”Orange” convenience store beside there. The only problem is the parking place, limited and no for free even you stay in the hotel (RM1/PER HOUR), if go to the car park is RM3 per hour.

It's a shame I didn't get to see the sunset in Kota Kinabalu, but the hotel itself was truly excellent. It had a luxurious feel, was very comfortable, and the overall environment and amenities were great. I'm not sure if it's due to the location or the opening date, but the ambiance is definitely better than the older Hyatt in Kota Kinabalu, although the price is also slightly higher.

An entire entertainment complex that, with our corner room view, boasted an excellent sunset viewing location. The hallways are modern while the interior was more dated. The check-in counter staff should have also prioritised check-in guests over other guests that barged in line and jumped the queue to ask for other things, otherwise having only stayed one night, we did not have any other experiences of their service.

Honest review as recent guest of Promenade service apartment, it's highly recommended! The place was clean and tidy, easy to locate, conveniently close to the city, restaurant and variety of convenient shop. Not to mention their excellent customer service by the receptionist. There was a guy in dark coloured coat (i believe he was the superior) and a receptionist upon checking in, and upon checking out, the female customer service (who i believe are also a superior) attended us. They were very helpful, warm and friendly while delivering service. We are very thankful and satisfied with the service given by the property. Overall, it was a wonderful experience staying there. Thank you so much! Deeply appreciated 🙏👍 P/S : Sorry, the pic have nothing to do with the apartment🙏

Hotel location is superb. Walking distance to Waterfront. Room is clean & comfortable although a bit small. The bed is superbly comfortable The sunset Seaview is breathtaking. The only downside is the water pressure is too low. Can’t enjoy taking a shower after a long hot day.

The island trip was truly unforgettable, the service was excellent, the staff were warm and welcoming, breakfast was a great experience thanks to the staff Anizah, who were attentive, friendly, and always ready to assist, the room was comfortable, every moment was filled with memories that will be cherished for a long time. And thank you to Arthur for always being helpful. Will come back again.

I recently stayed at this hotel with my wife and child for our vacation, and we had a truly enjoyable experience. Although the weather during our stay was mostly rainy and we only managed to spend one day at the water park and swimming pool, the hotel’s facilities more than made up for it. Our child especially loved the indoor kids’ playground, which kept him entertained throughout the trip. The buffet breakfast was another highlight — delicious, with a wide variety of choices to suit everyone. The hotel staff were all very friendly, attentive, and helpful, making our stay even more pleasant. Overall, despite the weather, we had a wonderful and satisfying stay. Highly recommended for families!

This hotel has lotsssss of rooms. I was so surprised with having windows in our room, though it’s actually showing just the alley of the other room on the other side. Hahahhaha. Breakfast with a view of the water was amazing

The hotel's primary focus on Chinese guests is evident in its services and amenities, which are predominantly in Chinese. This should be clearly stated in the hotel description on the booking websites. The villa itself is well-maintained, spacious, and equipped with everything you need. The beds and linens are of good quality, the toiletries are nice, and the bathroom is modern and clean. The air conditioner is quiet, but the external unit is quite noisy. The exterior and garden are lovely and clean. The breakfast buffet was subpar, with cold food and coffee that required guests to microwave (completely in Chinese) it themselves, which was also a major inconvenience. Yet, the variety and quality of food was good and tasty. The staff seemed indifferent to the lack of coffee and food, and the lady who came to ”check” on us only brought coffee when we asked. Overall, our stay was satisfactory, but this place definitely needs to improve its hospitality and guest service. Given the above this place is too overpriced.