Highly recommended.
Clean facilities with two public onsens and an amazing few of Mt. Fuji. If you do not end up with a mountain view room do not be too concerned- there is an observation deck up stairs.
Private onsens are available for rental.
Great service and a relaxing environment, if you find yourself in the area I suggest a 2 night stay at minimum- I had only booked one night and it felt insufficient to fully immerse oneself in the relaxing atmosphere.
Perfect location to see the whole Fuji mountain. you must need car because this location is not easy for public transport. The whole unit is just perfect. it provide breakfast daily as well. Tou can sit at the rooftop to view the city and moutain. it is factastic
You can see and take photos of Mount Fuji right from the room. The shuttle bus was also very convenient. The hot spring on the first floor was excellent. There's even a convenience store in the lobby, and the prices for local specialties were cheaper than at the airport. In particular, Mr. Wu at the front desk, who spoke Chinese, was incredibly helpful to us tourists, guiding us on how to get to the main attractions. We booked the Kaiseki dinner for our second night, and it was absolutely stunning, providing a wonderfully ceremonial end to our trip.
The hotel staff provided excellent service, even offering a hand-drawn map for reference. The location is incredibly convenient; whether you're coming from Gotemba Premium Outlets or taking a bus to Tokyo, you can board right at the hotel entrance.
We were lucky enough to have a view of Mount Fuji from our room, which my friends absolutely loved for taking photos.
The front desk staff spoke good English, so communication was seamless.
The 150 JPY per person hot spring bath was an amazing value! On a weekday evening, it wasn't crowded at all, and it even had an outdoor bath. I imagine it would be absolutely beautiful if it were snowing.
Just stayed for one night to see Mt. Fuji and Iyashi no Sati. Wish we stayed for more! The location is great, very close to Kawaguchiko Station. The staff are very friendly and helpful. Room is very clean, has tatami, and also has futons (besides the beds). Our room is directly facing towards Mt. Fuji, but the neighbouring building blocked it so only the tip is visible. We went in winter so there weren't many flowers in the garden. But they have a specific spot within the resort to see Mt. Fuji clearly. There are also plenty of local restaurants and convenience stores within walking distance. Will definitely come here again!
I read quite a few reviews for this hotel, and many mentioned it was old, inconveniently located, and geared towards domestic travelers, so I didn't have high expectations. However, I was pleasantly surprised when I arrived. The room furnishings were a bit dated, but not dirty or rundown; they were actually very comfortable. Although the weather turned cloudy after I checked in, I still managed to catch some stunning sunset views. Because it was New Year's, there were a lot of Japanese guests; at dinner, I was surrounded by older Japanese couples, and it felt like there were more Westerners than Chinese guests.
This is the best hotel I booked with Trip. I requested for Mountain Fuji view when making the booking and I get one! - thank you for the staff who arranged for me. I came here for the Winter Hanabi (firework) festival, walking distance around 5 minutes you can reach a Family mart (or Lawson I couldn’t remember), and another 5 minutes more you can reach Oike Park 大池公园 to see fireworks! Hotel also provided free shuttle bus to Kawaguchiko Station (morning - night), also you can also go to Otsuki Station (by reservation). I had their free Western breakfast can it is tasty. Really the best hotel I have made with Trip. I will definitely book Toyoko hotel again.
Hotel is incredibly cool! Located quite far from Kawaguchico station, but I would recommend to take a walk to it - the way takes about 25-30 minutes and it is very relaxing with fantastic views of Fuji. For the way back, if it’s needed, after check out you can take a free transfer bus to the station. We took a room in traditional style, and it is amazing experience! Kaiseki supper and breakfast are exciting, service is excellent! Public bath is not tattoo friendly, so we couldn’t use it, but we booked private bath while checking in and it was a great experience as well.
Hotel has an observation roof where you can see both Fuji and Kawaguchiko lake. I wish we have stayed for longer, but had not much time and booked only one night.
The hotel was a pleasant surprise with an unexpectedly rich array of activities.
Hidden in the back garden was a large, beautifully manicured Japanese garden. Sipping Japanese matcha while gazing at the small bridges and flowing water was incredibly relaxing.
The taiko drum performance was incredibly energetic! The young performers had amazing stamina, drumming, dancing, and chanting all at once. During the intermission, they even invited children to join in and drum to the rhythm. I later found out it was a performance put on by the hotel staff themselves, which showed so much love and dedication.
There were also bingo games and piano performances, and even one-year-old kids got to wear cute little yukatas! 🫰
From the room, we had a view of Mount Fuji, which was still covered in snow in March. It was cold but stunningly beautiful.
The only minor downsides were that the rooftop open-air onsen with Mount Fuji views was open to women only very early in the morning, and we didn't get a chance to enjoy it due to our schedule. Also, the food might not have been the freshest; after all, fresh seafood isn't exactly a mountain specialty. While we didn't experience vomiting or diarrhea after eating, we did feel a bit off for two days.
Pros:
1. The Mt. Fuji view was perfect. The cleanliness and condition of the facilities were absolutely fine, even exceeding expectations. It's much better than some older, traditional hotels with Mt. Fuji views, offering excellent value for money at this price point.
2. The hotel service was also great. From the front desk to the restaurant staff and the housekeepers, everyone offered service with a smile. Perhaps because it was the off-season, another couple checking in at the same time received a room upgrade. The hotel also provides a convenient shuttle service from Kawaguchiko Station.
3. The restaurant staff were very professional. While the sukiyaki for dinner wasn't a huge surprise, it was decent and had no flaws.
4. It's only a few hundred meters from Oishi Park, which is easily walkable. Compared to other attractions, it's a bit more niche, but the scenery is beautiful and the atmosphere is very pleasant.
Cons:
1. It's quite a distance from Kawaguchiko Station, making it a bit far from other attractions.
2. You can't see Mt. Fuji at night due to the lack of light (which isn't the hotel's fault).
3. All rooms are non-smoking, and the small open space in front of the hotel with Mt. Fuji views is also a non-smoking area. There's only a small designated smoking area at the back entrance of the hotel. As a smoker, it's a bit inconvenient, but completely understandable and acceptable.
4. Also, there are no convenience stores or supermarkets within walking distance of the hotel. The Oishi Store listed on Apple Maps is actually closed.
5. To reach the hotel, you have to walk up a relatively long slope. It can be a bit tiring if you're on foot, but once you're down the slope, you're right by Lake Kawaguchiko, and there are very few people.
Overall, the hotel is excellent. If you're staying with a partner, you can take a walk along Lake Kawaguchiko below the hotel. With Mt. Fuji right in front of you, the atmosphere is romantic and there are few people around. Highly recommended.
Great
162 reviews
9.1/10
Price from
€204
per night
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