Hotel near Gora/Sengokuhara,Hakone15.5% of visitors choose this area
EElias-d2025.06.16
I haven’t stayed in this kind of hotel before, so I don’t have much to compare it to — but our experience was great. We did the typical sightseeing route around Hakone. While you can get closer to the Mount Fuji, it takes more time and an earlier start.
The hotel had everything we needed, so we didn’t even need to go to a store. Breakfast and dinner were both filling and had a good variety.
The rooms were clean, spacious, and had a nice view of the station and mountains. The hotel is right next to the station, which made getting around very easy — and the trains didn’t bother us at all, the sound was even kind of calming.
The public onsen baths were excellent, so we didn’t actually need a private bath in the room.
Hotel near Gora/Sengokuhara,Hakone15.5% of visitors choose this area
GGuest User2025.08.08
Immaculately clean, with stunning views and fresh air. The service was incredibly attentive, and the onsen (hot spring) was wonderfully relaxing. Rooms are quite spacious and come with a balcony. I would absolutely choose this hotel again for my next trip to Hakone. Conveniently, there's a convenience store, a sushi restaurant, and a yakiniku place just a short walk from the hotel. The yakiniku restaurant, run by an elderly couple, offers delicious food, though service can be a bit slow.
Hotel near Hakone Yumoto,Hakone59.7% of visitors choose this area
IIognh ZQ2025.01.24
Absolutely love this place! The staff are very friendly, and the onsen is clean and well-maintained. There are 3 outdoor pools and 2 indoor pools, along with a steam room and sauna, which make for a relaxing experience.
The facility is open for both day trips and overnight stays, but staying overnight is much better for a more chill and leisurely time.
There’s a massage chair available, but it requires payment. Breakfast is also delicious and definitely worth it.
The only downside is the location—it’s not very convenient and requires some walking. If you’re traveling light, it’s manageable. They do have a payable shuttle bus, but the timing isn’t great. Walking can be pleasant if the weather’s nice, or you can opt for a taxi.
Overall, I’ll definitely book this place again for the relaxing atmosphere!
Hotel near Kowakidani/Miyanoshita,Hakone1.5% of visitors choose this area
GGuest User2025.04.30
The bathroom is a bit small, the sheets are average, the balcony is very convenient for hot springs, and other facilities are also complete. It is very quiet to sleep. There are two options for dinner: barbecue and hot pot. I feel that hot pot is more filling. Breakfast is Japanese. Take the bus from Odawara to Ninodaira entrance, and walk 350 meters to the hotel. The distance is not far, mainly uphill.
Hotel near Gora/Sengokuhara,Hakone15.5% of visitors choose this area
JJujiadaye2025.09.16
An extremely satisfying experience. The bus stop is conveniently located about a five-minute walk from the hotel, along a wide main road that's easy to navigate even with luggage. The Japanese-Western style room with a semi-open-air bath I booked had its own private entrance, situated just outside the main lobby in an adjacent building. This offered fantastic privacy and sound insulation. The room, at 72 square meters, was much larger than I expected and impeccably clean. The private hot spring bath also featured natural onsen water, with a detailed description of its mineral content conveniently displayed by the tub. Outside, there was also a beautiful small Japanese garden. As there didn't seem to be many restaurants nearby, I opted for the half-board plan (dinner and breakfast). The shabu-shabu beef served for dinner was superb; all three of us ate until we were completely full. This family-style Japanese onsen hotel offered incredibly high value for money!
Hotel near Lake Ashi,Hakone23.3% of visitors choose this area
MMeow sensai2025.07.27
**Positives:**
✅ **Modern & Clean:** Well-maintained, spacious rooms with comfortable onsen.
✅ **Good Location:** Convenient access to surrounding areas.
**Areas for Improvement:**
⚠️ **Room Location:**
- Room extremely far from dining/foot bath – exhausting daily walks (especially with foot concerns).
- *Suggestion:* Offer closer room options or service for guests with mobility needs.
⚠️ **Dining Experience (Dinner & Breakfast):**
- **Food Quality:** Lamb not fresh; overall quality below ”1 stay 2 meals” onsen standard. No beef , only lamb meat is not fresh. Not satisfied with the food quality. We wanna have cup noodles after meal.
Breakfast is slight better.
- **Variety:** Insufficient choices (both Western & Japanese); lacked local/seasonal specialties expected at onsen hotels. Pretty disappointed.
We been to many onsen hotel in Japan. Never encountered this.
- **Service/Clarity:** Buffet poorly organized; unclear signage led to confusion over food availability.
- **Expectations:** Meals didn’t showcase regional ingredients or highlight local cuisine like other onsen resorts. Hakone is famous onsen should showcase their seasonal ingredients in this region.
**Summary:**
Strong potential with modern facilities, but **critical improvements needed in dining quality** and **room accessibility** to meet onsen hotel standards.
Hotel near Kowakidani/Miyanoshita,Hakone1.5% of visitors choose this area
GGuest User2025.07.02
The hotel was better than we expected. After a long commute from Tokyo we found the hotel very easy, 5 min walking distance on a straight line from the station. Inside they are stylish and clean, the beds are comfortable, the library area is so cosy and the free snacks and coffee, tea, soft beverages, even free drinks after 19:00 are such a saviors as the shops are closing early so there is nothing you can buy )). The private onsen on the 3rd floor was very clean and relaxing.
If I were to come to Hakone again, I would chose the hotel without hesitation.
Peaceful and comfortable
Opened just a year ago after a complete renovation, this is a very modern hotel. Since all the ground-floor, ocean-facing spaces are restaurants, the hotel lobby is uniquely located on the 12th floor. This scenic lobby also doubles as a café, where guests can sit on the outdoor balcony overlooking the view. There's a designated smoking area by the side entrance of the lobby.
The facilities are brand new, and the layout is clean, spacious, and stylish. We stayed in a triple room, and even with suitcases open, there was still plenty of space – perfectly suited to Chinese guests' preferences. The bedding is high quality and available for purchase.
Let's talk about breakfast. Upon check-in, guests are informed of two options: Japanese breakfast, served at the 12th-floor café, and Western breakfast, served at the 1st-floor Western restaurant. The Japanese option offers three set menus, while the Western option features four main sets. After ordering, you can help yourself to the buffet bar for salads, drinks, bread, and more. The Western breakfast was so delicious that we didn't get a chance to try the Japanese one.
Regarding the hotel's location, opinions may vary. Most people might choose to stay in Sakuragicho or Minato Mirai, as this hotel is a bit off the beaten path, situated near Yamashita Park. The Summer Festival is held here, allowing visitors to truly experience the atmosphere of traditional Japanese festivals. The hotel faces the sea, directly opposite the Hikawa Maru ocean liner. As the only surviving international ocean liner from WWII, it's definitely worth boarding and exploring. It's a 5-minute walk from the hotel to the subway station, providing easy access to all Yokohama stops. Directly across the street is a bus stop with direct service to Haneda Airport, with buses running almost every hour. Within a 5-minute walk, you'll find Takashimaya department store; Chinatown is 10 minutes away, as is a massive Don Quijote store. A lifestyle plaza is a 20-minute walk, and there's also a Montbell outlet store where we spent four hours. This outlet store offers tax-free shopping, but it requires downloading a third-party app and incurs a 3% service fee, which makes the process a bit inconvenient.
Yokohama truly lives up to its reputation as an international port city. Around the hotel, you'll find a wide array of Western restaurants, with impeccable ambiance and cuisine, and even handsome waiters. It's a very cosmopolitan city.
Hotel near Hakone Yumoto,Hakone59.7% of visitors choose this area
NNeo Chye2024.11.28
Great service provided by hotel okada , staffs was friendly and helpful , provided useful information of hotel hot springs bath facilities and restaurants for customer , transport service provided for traveling between hakone Yumoto train station and hotel for customer accessible to day tour around the region , highly recommended for a great holidays experience.
This hotel is so beautiful, a combination of modern and modern. The breakfast view is as beautiful as a painting. Entering from another door is a historical site. It is a hotel where MacArthur and Chaplin once stayed. It is full of historical sense and very photogenic. I hope to stay a few more days next time.
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81 reviews
9.3/10
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9.6/10
Amazing
GGuest UserThis is the best hotel I've ever stayed in. The location of the hotel is average. It's about 13 minutes' walk from the subway station. It's not close, but the experience after staying there is worth the money. The room is big and beautiful. The view outside the window is beautiful and very clean. The attitude of the waiter is unbelievable. You will experience services that you don't have in other places here. There are many surprises. If you care about service and experience, this room will definitely not be bad.
GGuest UserThe hotel is cheap and good. It should be said that the room size is the largest among Japanese hotels. The room is clean and tidy, with complete facilities. There is a mountain view outside the window, and the field of vision is relatively wide. It is relatively comfortable to live there. As the flight was delayed, it was already early in the morning when we arrived at the hotel, but the staff was still very welcoming. It's just that the hotel does not have Chinese service, so you need to know a little Japanese to communicate.
GGuest UserIt was good that it was relatively close to the station. Overall it was clean, but when I opened the lid to turn on the air conditioner, there was a lot of dust on it. I was surprised at first, thinking it was mold. There were various types of shampoo and conditioner for rent next to the front desk, and they also provided bath salts, which was very nice. It was close to the train tracks, so the noise of the trains was a bit annoying. The Hotel Metro sign on top of the hotel felt old-fashioned and like a love hotel, so I think it would be easier to use if it was more modern, such as by writing it in English. When I went out, there were so many people around that it was embarrassing. I've written a lot, but overall I'm satisfied. Thank you.
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