Due to a late flight, I didn't arrive at the hotel until after midnight. The room wasn't huge, but the bed was big, and the bathroom had a great dry/wet separation. For Japan, this place is excellent! The hotel's location is also fantastic, just a few minutes' walk from Sannomiya Station, and Don Quijote is right across the street. The breakfast was a buffet; while not a massive selection, everything was exquisite. Overall, it was a very pleasant stay.
Hotel near Arima Onsen Hotspring,Kobe33.1% of visitors choose this area
BBaiduheizhishi2025.12.06
Cleanliness: The room had bugs; I killed 3 on the first night.
Service: The service was very thoughtful. They helped carry luggage into the room and even set up the tatami. At check-out, they proactively helped take luggage to the front desk.
Facilities: It's a very old wooden house. You can't make loud noises at night, as it genuinely disturbs others.
Environment: It's very close to Arima Onsen Station, about a 5-minute walk, right in the center of the hot spring town. Overall, it's very convenient.
Compared to Kyoto, the Monterey in Kobe offers much better service. Sona is quite small, and lately, there's been too much of a Korean presence there. Although the hotel is a short walk from the station, it's still easy to find. There is indeed a red-light district nearby, making it a bit noisy and messy (though understandable). The room layout is reasonable, the TV supports screen mirroring, and the toiletries are generously provided, with the DHC lotion being particularly good. Don Quijote is just a short walk away, and it's very convenient to get to Sannomiya Station and Kitano Ijinkan (home to the famous 'Life Toast' and the 70-year-old coffee shop), all within walking distance. The breakfast selection is rich and delicious, with the bread being a pleasant surprise.
On a side note, you should definitely avoid the Monterey in Kyoto. Their unfriendliness towards Chinese guests is blatant, especially from the middle-aged Japanese female receptionist! She denied us available rooms unless we insisted and argued on the spot. She also reneged on a promised room type change, even rolling her eyes when a colleague confirmed it with her.🙄
Staying 2 night in the hotel , hotel lobby my look abit dated. Rooms are spacious for Japan hotel standard. Hotel provide daily skin care and there is an ice machine on every floor. It also provide shuttle bus in every 15 min to your ne of the station. Shopping mall in 10-15 minutes walking distance we took a taxi from
The shopping mall cost 1000yen. Breakfast from the hotel are impressive .
Hotel near Arima Onsen Hotspring,Kobe33.1% of visitors choose this area
AAnonymous User2026.03.28
A truly perfect hotel! I had expected it to be a bit old, but it wasn't at all. There are 8 private onsen (hot springs) available for booking, each with its own unique charm and fantastic views. It was incredibly relaxing! They even provide kimonos for guests to wear and take photos, which was a lovely and thoughtful touch.
The room is clean, parking is very convenient, the toilet is large, and the facilities are very new. However, the wifi is almost unavailable. The movie viewing is good. The hotel is only suitable for self-driving people. There is little public transportation nearby.
Hotel near Arima Onsen Hotspring,Kobe33.1% of visitors choose this area
GGuest User2025.12.13
A heartwarming and thoughtful mountain hotel experience.
This hotel stay completely exceeded my expectations. From the moment I arrived, I felt a deep sense of genuine hospitality – there was a dedicated shuttle service directly from the station to the hotel, saving me the hassle of dragging my luggage around.
The next day, I planned to explore the hot spring town at the foot of the mountain. The hotel proactively offered to store my luggage and deliver it to the station at the bottom of the mountain at the agreed time, completely freeing up my hands. The food was surprisingly delicious, with fresh ingredients and thoughtful pairings. The room was clean and comfortable, meticulously cleaned daily, and the common areas were also spotless.
The service throughout was attentive yet unobtrusive. From the shuttle arrangements to the luggage storage, everything was efficient and heartwarming. It's truly perfect for travelers planning a hot spring trip. I'll definitely choose this place again on my next visit.
Hotel near Arima Onsen Hotspring,Kobe33.1% of visitors choose this area
CCelloC2026.02.22
Love this onsen hotel very much. My one night stay includes breakfast and dinner. All dishes are tasteful and made with heart, room is spacious. We love the 美景日式房帶露天風呂, and one cave onsen free of charge with high privacy. Nice stay and we will be back agin.
The location is fantastic, right in the heart of Kobe's artificial island at Shimin Hiroba (Citizens' Plaza). It's incredibly convenient for the airport, and the hotel even offers a free shuttle to Sannomiya Station, which is excellent – though I only found that out on my last day, unfortunately! The surrounding scenery gives you a real sense of Japan's booming high-growth period. The hotel epitomizes Japanese service style, and the rooms are really spacious, much larger than many other Japanese hotels I've stayed in, with plenty of room for all your luggage. Breakfast was incredibly rich and varied, and the 30th-floor restaurant offers panoramic views of Kobe Port. It's a shame the weather wasn't great during my stay, but I hope to visit Kobe again on a sunny day next time!
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KKa ChungThe room is clean, parking is very convenient, the toilet is large, and the facilities are very new. However, the wifi is almost unavailable. The movie viewing is good. The hotel is only suitable for self-driving people. There is little public transportation nearby.
AAnonymous UserIt's a little far from the station, but the route is all local and walkable, so it's OK. It's right in the middle of the cherry blossom street, which is beautiful in this season. The breakfast and dinner look very rich, but the actual quantity is a bit small. The shabu-shabu beef doesn't come with eggs, probably because the quota is occupied by the hot spring egg experience. The room is large, but it's a bit cold at night with only the air conditioner on. Guests are provided with a 40-minute private soup, which is not bad
ししじみのみそしるIt was the best inn in every respect!
It is run by a family and is a small inn as the name suggests, so the service was excellent and we were very satisfied with the inn.
I would definitely recommend it to anyone going to Kinosaki Onsen.
- It is close to the station and on the main road, so it is very accessible. (There is also a convenience store nearby)
- The inn is new and seems to have been designed by an architect, so the space is stylish and clean, and the rooms are spacious and relaxing.
- The main river can be seen from the window of the room, so the view is great.
- We chose a plan that only included breakfast, but there are many good shops in Kinosaki Onsen, so we were able to enjoy local beer nearby, which was great for us.
- The breakfast was very delicious and the volume was just right, so we were very satisfied.
- Yukata, geta, basket bag, bath towels and face towels to use in the outdoor baths were available in the room.
- Toothbrushes, skin care products (I was able to use it even though I have extremely sensitive skin), cleansing products and face washes were also available.
・They kindly stored my luggage for me before check-in and after check-in.
I'll use this service again the next time I come to Kinosaki.
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