This was my first time staying here. Overall, everything was satisfactory. My only suggestion would be about the children's playground. It would be much better if it were mopped daily, and the slides and playhouses wiped down regularly. My child played there and got completely dirty – their feet were all black! 🙈🙈 I had to give them a bath immediately upon returning to the room. 🙈 Additionally, it would be great if they could add more types of toys, perhaps a ball pit or similar. While there were plenty of chairs and tables for children, there were no drawing papers or colored pencils available. That's just my main feedback. Everything else was perfectly fine. The breakfast was delicious, and the service was excellent. Thank you, Golden Tulip! 🥳👌
Hotel near Tunjungan,Genteng78.9% of visitors choose this area
GGeorge chun2026.02.12
The hotel's surroundings are very lively, but the hotel's own restaurant serves delicious and affordable food! Highly recommended. The breakfast is Indonesian style and very rich. Overall, it's very clean and convenient for visiting various attractions.
The room was fine. The TV remote needs checking; the batteries might be dead, as it wasn't fully functional. The room key also frequently malfunctioned; when I took it out and tried to re-enter, the door wouldn't unlock. Being on an upper floor, it was quite a trek from the room to the lobby just to report these key issues. However, the service was excellent!
Hotel near Tunjungan,Genteng78.9% of visitors choose this area
GGuest User2025.09.02
Warm, friendly staff who gave good and practical advice about the protests and safety, much appreciated . Housekeeping was impeccable and thoughtful and really prompt with adhoc requests.
Rooms are large (size norms from a different time) and the mix of analog vintage features and updated features is charming. Clear and strong WIFI , clean rooms especially for tropical setting
The buffet spread is excellent quality, clean and a good mix of delicious local and international continental options.
The spa is lovely, though service can vary - I had a lovely therapist and my friend’s therapist was using her phone during the session (which is not acceptable at any massage place, what more at this spot) incongruous with the very high service and hospitality standards set by the rest of the staff.
Would come back and stay here again!
Hotel look ok but some wallpaper in the room already old and broken, should repair soon, ac ok cold enough, some instruction for shower not so clear, breakfast standart, parking basement
Could be better if the bed is a bit firmer. too soft for my back and I woke up unfresh. Thankfully it was just for a night and I moved to another hotel. Other than that it was great. I did not taste the breakfast though.
The location of the hotel is easy to find, the service is very warm, the room is spacious, the facilities are complete, and it feels like home! Very good! It is a hotel worth staying in for travel, vacation and business trip!
If you're looking for a cozy and romantic escape, this hotel is a fantastic choice for couples. I decided to upgrade my room for a mountain view, and it was absolutely worth it. Waking up to the breathtaking sight of not just one but two mountains was an unforgettable experience.
The cold weather added to the charm, especially when it drizzled lightly, creating a peaceful, gloomy atmosphere. Sitting on the balcony with a warm cup of coffee (or even ice coffee for a refreshing twist) while watching people swim below was incredibly relaxing. The twinkling lights from the locals’ homes in the distance made the view even more magical at night.
As for the hotel itself, there's nothing to worry about. It’s clean, comfortable, and surprisingly affordable. If you're looking for a budget-friendly yet romantic stay with a stunning view, this place is definitely worth considering.
Location at the center of surabaya, you can go north, west, east easily - medium distance.
The food is taste is just okay
recommended for transit hotel, where you need a bit time for rest.
Great
172 reviews
9.1/10
Price from
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