Latest Reviews for Hunan Hotels

Xiangxi Grand Hotel
4.7/54020 Reviews
We are Malaysians, coming to Hunan for the first time, to Phoenix for the first. Ctrip on the election of the most praised the most Xiangxi Hotel, note the need for shuttle service, but forget to leave the phone. After getting off the high-speed rail station, I didn't remember the pick-up, so I got on the bus. Later, when I got to the hotel, the receptionist told us that the pick-off worker didn' t pick us up at the high- speed rail station. We only remembered the incident and felt very sorry. The hotel has a large parking lot. Check-in at the front desk was very quick. The hotel also has a dedicated butler who served us a fruit after check-in. It was very kind. You can contact them for any needs in the room. The service staff was very welcoming, the room was spacious, bright and comfortable, the sheets and covers were clean and refreshing and the sleep was super comfortable. Phoenix is definitely the most beautiful small city, and the night sky is very charming. There was a great selection of snacks around the hotel and it was very convenient. I was so happy to have booked this hotel. I contacted the housekeeper to drop off at 8 o'clock the next day. After checking out, I waited a little while. I was pleasantly surprised that the drop-off was a beautiful little sister. Along the way, we talked about family and work. We arrived at the high-speed rail station very quickly, and we were a little too tired to leave. Phoenix the most Xiangxi Hotel, super worth staying Oh, I must recommend my friends to Phoenix, remember not to miss the most Xiangxi!
Harmona Resort & Spa Zhangjiajie
4.7/5512 Reviews
Wulingyuan/Forest Park
We recently enjoyed a fantastic one-week stay at the Harmona Spa and Resort in Zhangjiajie, and we couldn't be more pleased with our experience. From the moment we arrived, the personalized service made us feel right at home. The staff went above and beyond to assist us with logistics, arranging everything from tickets to transportation, ensuring a smooth and enjoyable stay. The 24/7 attention was impeccable, and the beautiful location and facilities added to the charm of the resort, we got a feeling of Avatar 2.0 One highlight was the great variety offered at breakfast, which we thoroughly enjoyed each morning. Both of the resort’s restaurants served excellent food, adding to our overall dining pleasure. A special mention goes to the staff members who made our stay exceptional: Johnny and Shan received us warmly on the night we arrived, Cherry and Monica, who not only provided excellent service but also entertained us with their beautiful singing and fun personalities; Pink, who was incredibly helpful, proactive in planning our activities, and quick to resolve any issues T hank you to Mao Mengfan, who hosted us with an amazing barbecue at Flower Valley, Luna from the Chinese restaurant, who provided amazing service; Nikki and Fenfen from the front desk, who were always welcoming and efficient; and Josie from the bar, who made our karaoke night unforgettable with creative cocktails. Lastly, big thank you to Mr. Li who took great care of our luggage, ensuring it reached the airport when we couldn't return from Tianmen Mountain in time. We loved every moment of our stay at Harmona Spa and Resort and highly recommend it to anyone visiting Zhangjiajie. Victoria & Alexander
No. 5 Valley Inn
4.8/5125 Reviews
Wulingyuan/Forest Park
My friend and I recently had the pleasure of staying at No.5, and it was an unforgettable experience! From the moment we arrived, we were greeted with warm hospitality and a welcoming atmosphere. The rooms were impeccably clean, comfortable, and has a rustic feel to it, making us feel right at home. The amenities and service provided were top-notch, and we especially appreciated the service provided by 小古 (Xiao Gu). The staff went above and beyond to ensure our stay was perfect. They were always available to assist with any requests and provided excellent recommendations for local attractions. Breakfast each morning was a delight, a buffet style with a variety of delicious options to choose from. All the food were really yummy and we enjoyed that home cooked taste. Overall, our stay at No.5 was exceptional, and we highly recommend this inn to anyone looking for a relaxing and memorable getaway at Zhangjiejia.
Zhangjiajie Wangyun Juzhusu (National Forest Park Sign Store)
4.8/5559 Reviews
Wulingyuan/Forest Park
The best accommodation experience we had in Changsha-Zhangjiajie! Before travel date, they reached out to me to offer their assistance. They were extremely helpful in curating the best itinerary and answering my questions. I sought their help to book the attraction tickets although I can do it myself online, I felt assured that they would assist if I were to encounter any issues. Pick up from high speed rail station was promptly arranged a day before arrival and Xiaowu was patient even though we faced unexpected delay. Tang Jing, our housekeeper was knowledgeable, proactive and always ready to help. Everyone was friendly and hospitable. Coming back to Wangyun after a day of activity is like returning to the warmth of home. Fruits and refreshments were served daily and they would always offer you the region’s famous berry tea. The room is beautifully decorated with rustic Chinese furniture with a touch of zen. It came with all the creature comforts including smart home device to make everything even easier like controlling the lights, aircon, curtains, tv and play music of your choice. It’s clean and spacious. Common areas have many nice touches to make it cozier. There are two dogs which are extremely well behaved. They even have live singing at night which you can enjoy with drinks at the patio. We could hear nothing from the room so it’s not a cause for concern. The location is very convenient with the East gate less than 5 minutes ride and within walking distance. The bustling town for dining and shopping can also be reached on foot. I’d recommend Wangyun to anyone staying in Wulingyuan. 这是我们在长沙-张家界的最满意的住宿体验!在旅行之前,他们就主动联系,加微信为我提供帮助。他们在策划最佳行程,乐意的回答我的问题。虽然我可以自己在网上预订景点门票,但他们的帮助让我更放心。到达的前一天,他们及时安排了接站服务,尽管我们遇到了意想不到的延误,小吴还是很有耐心。 我们的管家谭锦知识渊博,积极主动,随时提供帮助。大家都很友好,热情好客。经过一天的活动,回到望云就像回到了温暖的家。每天都有水果和茶点供应,他们还会为您提供当地著名的莓茶。 房间装饰精美,中式家具古朴中透着禅意。房间设施齐全,包括智能设备,房间干净宽敞。店里有两只非常乖巧的狗。晚上还有现场演唱,您可以在露台上边喝饮料边欣赏。我们在房间里听不到任何声音,所以不用担心。 酒店位置非常便利,从东门乘车不到 5 分钟,步行即可到达。周邊吃飯的地方也很多。 极力推荐!
Pullman Zhangjiajie Hotel
4.6/51481 Reviews
Wulingyuan/Forest Park
We had a wonderful stay at the Pullman. George from the concierge was very helpful in booking our tickets. The location is fantastic, close to East Gate, with major attractions just a few kilometers away. Although we hired a Didi, it's also possible to walk to these attractions. The western food section in the restaurant could use some improvement; the pizza tasted more like cheese on bread than an actual pizza. However, the breakfast buffet was quite nice. We definitely recommend this place for families, as the pool is great for both kids and adults after a long day of walking.
Muse Light Luxury River View Hostel
4.7/5415 Reviews
The location is right by the bridge. Owner is friendly and sent a driver to to pick us up from railway station. He also carried our luggages to the homestay and up to the room. We booked the suite room and the balcony there is shared - pls note it is 2 rooms side by side with 2 separate entrances and 1 shared balcony. The view is great- being right by the iconic bridge. But come evening - it will be a nightmare for those who do not like bar music and heavy bass. The floorboards vibrate with the heavy base late into the night and stops at 1130pm. The location by the river with many mosquitoes is unavoidable. However our stay was marred by a serious security breach when the counter lady supposedly allowed other tourists to view our other room with 2 single beds and access to the shared balcony and then allowing them to book and stay in our room that we paid for. We were terribly shocked to see the swing in our room moving when we walked by to the homestay- that’s when we realise there were strangers in our room. The other tourists were rude and obnoxious demanding that we moved instead when we clearly booked and stayed in the room first. Even though the homestay owner settled the issue and was very apologetic. However, we find it very hard to believe that the counter lady does not know that the room was part of the suite room as there is only 1 suite in the entire homestay. Just because we booked a 2 bedder for the view, and had only 2 persons does not mean they can rent out the other room without our permission and allow others into our room that held our personal belongings. Unfortunately despite the warmness of the owner, we are unable to recommend this accommodation to others. Also, the homestay is unman in the night , and the room door is not able to lock (only have electronic lock) which makes us feel even more unsafe.
Eryatou Inn (Zhangjiajie National Forest Park)
4.8/51228 Reviews
Wulingyuan/Forest Park
The inn and all the girls working there are just amazing. If you read this, don’t hesitate-this is your absolutely perfect stay. Tastefully designed,fresh,clean,spacious,comfortable.Street food, restaurants (Chinese cuisine), convenience stores etc. a stone’s throw away. Thank you very much for our unforgettable days with you,it wouldn’t be the same without your assistance and support. It’s a pity we continue our travel and the inn doesn’t go with us🤣 all our thanks and love to you!
Mr. Sean Castle
4.7/5591 Reviews
Zhangjiajie Downtown Area
During our visit to China, we stayed at the ‘Mr Sean Castle’ hotel from 29 July to 1 August 2024. The hotel is named after ‘Sean the Sheep’ (the character being a favourite of the owner apparently) and, being British, we thought this quirky theme was brilliant… you can see various models of Sean dotted around the hotel. The hotel was absolutely fabulous and the staff were all so friendly. As part of our reason for visiting China was to celebrate a 50th birthday, the Mr Sean Castle hotel kindly gave us an upgraded room, which was amazing. The hotel is in a great location close to downtown Zhangjiajie, but just far enough away to ensure you have a quiet and very peaceful night’s sleep away from any outside noise. The food at the hotel is first-class, including a great variety of delicious choices for breakfast. The hotel has an amazing open-air roof-top garden that is packed with beautiful flowers, shrubs and trees… it’s truly breathtaking to see, and was an amazing place to sit and eat as we watched a phenomenal lighting storm play out over the Zhangjiajie mountain range that forms the incredible backdrop to the hotel’s view over the river to the rear. As stated above, the hotel staff were fantastic, but particular thanks go to ‘Scarlett’ (张思嘉) for her assistance in helping us to arrange the tickets we needed to visit Tianmen Mountain, Zhangjiajie National Forest Park and the Zhangjiajie Grand Canyon… she sorted everything out for us and without her knowledge and help, our trip would definitely not have been as amazing as it was… thank you again Scarlett! We would fully recommend the Mr Sean Castle hotel to anyone planning to visit Zhangjiajie, and will definitely stay there again if we ever come back to the amazing city of Zhangjiajie… which is highly likely!
Tianquan Inn (Furong Town Xuanyage)
4.5/5199 Reviews
Furong Ancient Town
The service provided by the inn was okay. Town people are friendly and help us to call the Inn before arrival as the Inn is located inside the tourist areas which requires a purchased ticket to enter. Taxi couldn't access the Inn, as such the Inn service crew needed to pick us up. Suggestion if you are going for is inn. Call the hotel in advance to arrange for your pickup if you coming from the train station (DiDi is not available in the town) and the ticket to enter the town. For the price I pay it is worth the scenery as the waterfall slaps right in front of us but not the room as it is pretty run down (Homestay).
Yishu Yihua Inn (zhangjiajie national forest park sentimental store)
4.8/5845 Reviews
Wulingyuan/Forest Park
Have you ever enter the hotel with luggage in a hot day and being presented with ice cream? I am really sorry that you didn’t. Here is the hotel where you can experience it. And not only this makes it best! The hotel is a bit far from the city center, but this town is tiny which makes tranquility here an advantage. We had a room with mountain view and balcony. The view were nice, the room were spacious and convenient with large bathroom, bathtube at the balcony (why not) and nice “Chinese” styled furniture. Every day they refreshed our water supply with two bottles of it. The owner or host were really nice and helpful. Although he didn’t speak English he made a great effort to help using translator. He booked for us most of the tickets to attractions, organized the transfer to the airport and helped us to plan the route inside parks. The breakfast has only one option, but the view from the terrace where it was served and the food itself were amazing. Highly recommended. Worth every penny and more.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Hotel Info for Travelers

Number of Hotels249
Number of Reviews209,030
Average Price (Weekdays)PHP 5,152
Average Price (Weekends)PHP 5,270