Recent Reviews for Hainan Hotels

Yalong Bay Earthly Paradise Birds Nest Resort
4.7/53987 Reviews
Yalong Bay/Tropical Paradise Forest Park/Bohou Village
Our first time here! Perfect family getaway in nature. The hotel cabs are fast and efficient, and the view is really nice. The rooms are spacious, air conditioning works great! Kids will have lots to do, including water raft, glass bridge, animal petting and swimming. The staffs are all friendly and welcoming. It would have been better if there were more food options but we will come back here again!
Wanda Realm Resort Sanya Haitang Bay
4.5/53311 Reviews
HaiTang Bay/CDF Mall/Hou Hai
I stayed at Wanda Realm this time and became a repeat customer! The location is superb, with everything you need to eat, drink and have fun around, and it is very convenient to travel. As soon as you enter the hotel, you can feel the exquisite and atmospheric decoration style, and the atmosphere is full. Tingting, the receptionist at the front desk, was warm and thoughtful, checked in quickly, and introduced the hotel's services attentively. During the stay, the service attitude of the hotel staff was consistent. Whether it was the aunt who cleaned the room or the staff met in the elevator, they would greet warmly, which made people feel warm. They used professionalism and enthusiasm to provide meticulous care for every guest, making every moment I spent here full of warmth and comfort. The hotel's catering service is even more amazing. Breakfast offers a rich variety of choices, from Chinese hot porridge and buns, to Western bread and bacon, to local specialties. Every dish is well-made, fresh ingredients, and delicious. The restaurant has an elegant environment and the service staff is friendly, which makes people feel happy and satisfied during the meal. I will come again next time.
Shangri-La Sanya
4.7/518329 Reviews
HaiTang Bay/CDF Mall/Hou Hai
I stayed at the Shangri-La Sanya to celebrate a friend’s birthday over the weekend. We booked the Club King Room which came with a lot of free activities and saved us a lot. Check in was smooth as I was helped By Guest Relations Supervisor, Dora and her colleague Nancy. They were kind, attentive and professional. The hotel has a mini supermarket in Building 1, which was nice. Breakfast, lunch and dinner at the hotel was incredible. I would suggest S.E.A restaurant it’s a Southeast Asian Restaurant. I feel the hotel failed my expectations in two area: 1. The spread offered at afternoon was limited and if you didn’t arrive on time you had to wait about 10-20 mins for the next batch of food to come out. 2. At Happy Hour in the club lounge, there was a few bottles of hard liquor, chilled prosecco and wine. However?l, once the bottle was empty it was replaced with another fresh bottle. Other than that, my friend and I had an amazing stay and was definitely worth it.
Four Seasons Ocean Courtyard Hotel Sanya
4.6/54056 Reviews
Dadonghai Beach/Luhuitou Square/Serenity Coast
We loved this quaint little place. Off the main shopping street so it’s a bit less busy but still close enough to make for easy access. Right on the beach which is both a good thing and potentially a slight issue for those wanting a place that is quiet at night. You will have to deal with the club music from a couple other beachside places who play loud music (albeit good and live) until 23:00 every night. The highlights for us would be the service which was incredibly nice and helpful. The resident dog was also a big highlight for us as she (Muo Muo) was so sweet. The rooms were spacious and clean, and the facilities were comfortable. I would definitely recommend this place to anyone who doesn’t have an issue with late night music.
Harman Hotel Sanya
4.7/511664 Reviews
Dadonghai Beach/Luhuitou Square/Serenity Coast
The view is partially very beautiful (except for the extremely ugly buildings below and around the hotel). The location isn't directly on the beach but it's very close. Very nice location. It's close to all the shops as well. The facilities are nice, however, the bath robes I had were extremely worn, frayed and haggard. I definitely would not keep it in any hotel. The TV and bedside light were broken. These things should be easy to fix? I was in one of the more expensive rooms. This is just negligence and easily avoidable by the hotel. Customer service is very delightful. They did offer me free snacks and drinks upon arriving, in order to give more time to prepare the room. The snacks and fruit are in the photo. That was nice. I also came back to the hotel one day to find a birthday cake in my room. Quite delicious and very thoughtful. I really appreciated that. Very good gesture, thank you! If the price was cheaper I would go there again. However, there are better hotels around for this price. Still, it's very nice.
Ocean View Resort Yalong Bay
4.5/56744 Reviews
Yalong Bay/Tropical Paradise Forest Park/Bohou Village
Rooms and furniture need renovation. Water supply and sewerage need renovation. Breakfast is varied but tasteless (in my opinion). Traditional meal noodles, the person who cooks noodles does it as if he is serving a sentence and does it with contempt, arrogance (in my opinion). The hotel location near to the sea, but this beach is not intended for swimming. The staff at reception did not solve any issues, some bonuses were included in the stay, but it was not possible to use them due to the lack of interest of the staff. All attractions, shops and restaurants are located within 20 minutes walking distance. At Yalong bay the best place for stay is on the western side of the bay.
Atlantis Sanya
4.8/565785 Reviews
HaiTang Bay/CDF Mall/Hou Hai
Regret I haven’t booked Atlantis for the entire stay to be honest. It was 100 dollars more expensive than Crown Plaza, but boy it ended up being a great value for money! First, plenty of things to do for the entire family with aqua park, aquarium, kids adventures and swimming pools for adults. Second, cinema and aqua show kind of like cirque du soleil style. Third, access to imperial lounge made all the difference- was able to chill there and drinks and food are free. So ended up saving massively on food. Actually Atlantis was cheaper than Crown Plaza after all food costs added in. Fourth, personal butler service. Communicated via WeChat easily and answered all my questions instantly. Shout out to Marina doing a great job! Enough staff speaking both English and Russian. And all signs in the hotel in 3 languages - Chinese, Russian, English. Crown Plaza was not foreigners friendly at all. Eric was the only guy who spoke decent English there. Room service and other services were 100% Chinese. Good I speak basic Mandarin, otherwise would have been tough. The only disappointment was really closed pools for adults which made me purchase a cabana to be able to enjoy pool access in private and without much loud screams from kids etc. But was not such a big disappointment! I would stay here exclusively next time. Totally worth the money!
Grand Hyatt Sanya Haitang Bay Resort and Spa
4.8/515328 Reviews
HaiTang Bay/CDF Mall/Hou Hai
Grand Hyatt Sanya Haitang Bay Some few keys I’d like to pinpoint during my stay in this resort. We were staying for 5 nights, from June 1st to 8th. CLEANLINESS I’m very surprised with the cleanliness in the room and surrounding areas. Walking through the lobby, garden areas, pool areas and of course the room. You’ll be able to see gardeners, housekeepers, and cleaners doing everything to clean the their areas. This resort is spotless. Five stars for that. LOCATION Location is quite far from downtown but enough to go shopping around 68 market/mall. The hotel is connected to the mall where you can find and dine local restaurants. It is good when you’re trying to avoid the pricy meal at the resort. (Go local, get cheaper) And yes, location from the airport is about 35-45 minutes away. No traffic on the way. But try to avoid some local drivers who’s trying to give you a cheaper price to send you to the hotel. Always check the price on Didi or other app. When using those apps there will be no compromise. SERVICE Service. Well, overall it was great! Starting from reception, we were greeted during the arrival with the help of our luggage and stuff and guided us through the lobby. The receptionist attended us during check-in was very attentive and helpful (I didn’t get a chance to check her name). She was very helpful, and even gave us a tour through the map and sent us to the lift to our room. The young man and young lady at the housekeeping dept. was always ready to help us with what we needed in the room and prepared a honeymoon decoration in the room on the first day with complementary champagne and a fruit basket (Downside: some are telling to give them five stars) but I totally understand as it helps them as well. Restaurant staff are relatively friendly and helpful. Very welcoming when you coming for breakfast and guide us to our seats. BUT, you’ll need to come earlier than 9. Otherwise, you’ll be lining up outside the restaurant waiting for the vacant seat. AMENITIES Amenities are well cleaned and new. Showers and tub are quite new and well maintained. Other things in the resort are basically great. Swimming at the beach is on your own risk. No lifeguard assigned to watch as it is a public beach. Basically it’s not allowed to go swimming. Haitang bay resorts are all the same. If you’re looking for a resort where you can swim, you need to find somewhere else such as Yalong bay or Wuzhizhou Island. Overall stay was great. Just bear in mind, if you’re looking for a hotel or resort for fun this resort is not for you. But if you’re looking for a relaxation and calm holiday this resort is for you. There are only few entertainment and experience you can have in the resort such as live music during barbecue dinner at the Grand Cafe, dinner in the sky, and show outside the restaurant.
InterContinental Sanya Haitang Bay Resort
4.8/511143 Reviews
HaiTang Bay/CDF Mall/Hou Hai
Good: - Beautiful sea-view room with a wonderful panoramic window. - Lovely tropical gardens. - Great swimming pool with lots of shaded areas and a transparent kayak. - Lovely beach with loungers, sunshades and basic amenities (lemonade, towels, beach toys). - Awesome night views. - Amazing open-air aquarium with exotic fish and turtles. - Great amenities for kids (electric vehicles, train, pedal karts, swimming pool floats and boats). - Friendly and helpful staff. - Great location near CDF mall. - Really good breakfast. Bad: - I received a significant electric shock just by touching the front tray of the children’s popcorn machine at breakfast. I immediately informed a member of staff whose response made me feel this was not the first time it had happened. They switched off the popcorn machine and said somebody would fix it. 10mins later we saw the machine was switched on again (the staff member said it was fixed). - The security chain on the door to our room locked itself from the inside after we left the room, so we could not get in when we got back. Had to wait 15-20min for staff to open the chain from the outside, then had to wait another 30-40min for a repairman to replace the old/faulty chain lock - this took a while because the new hardware did not fit properly and the door could not be closed (it was fixed with some loud hammering). The next day, the door couldn’t close again so I had to again wait for a repairman to fix it (more loud hammering). - A few times we had no response when calling “instant service” on the phone. The WeChat service was also sometimes slower than we’d expected, especially for urgent questions. - Tired and worn out exterior and interior decoration (faded/peeling paint, damp patches). - Wobbly fixings (balcony light, toilet paper holder). - Confusing A/C controls (two control panels, no indication what each one is for) - Live music started quite late and was loud - we had to close balcony door to let our child sleep. - Transparent doors to the shower and toilet cubicles. - Inconsistent service at breakfast (some days very attentive, some days not so). - No good value lunch or dinner options. I tried a room service salad which was terrible (it used canned beans, canned corn and canned chickpeas, and processed roast chicken) - surprisingly bad value and quality. - One evening our taxi was not permitted to enter the hotel grounds due to a special event. We had to walk up the long driveway with our (tired) young daughter….it would have been nice for the hotel to offer their electric buggy shuttle from the main road to the lobby. - After the trip, I received an email with a link to the bill, but this link took me to a web page which said an online bill was unavailable.
Banyan Tree Sanya
4.7/51617 Reviews
Dadonghai Beach/Luhuitou Square/Serenity Coast
Banyan Tree, my home away from home ❤️ This was one of our best trips all because of the incredible facilities and services that Banyan Tree offers. You are treated like royalty from the moment you enter the grounds till even after we left. We forgot 2 items in our villa and the amazing ladies have shipped it back to us. The ladies at the front desk were amazing the buggy drivers were so helpful and the spa was incredible!!! We didn’t get everyone’s names but Acco on reception, Summer and Anna in the spa were some of the kindest hosts. Every staff member we interacted with, was so welcoming, helpful and friendly. Overall Banyan Tree is a 12/10. The hotel wins for us in all the small details like our welcome gifts, fresh fruit daily, daily pool cleaning and fresh towels and robes. The one and only feeling I have that isn’t 100% positive is the food prices at the hotel. Just be prepared for expensive food, especially if you want steak.

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Property Information for Tourists

Total Properties239
Number of Reviews898,460
Average Price (Weekdays)PHP 11,734
Average Price (Weekends)PHP 12,140