Pet friendly Hotels in Krasnodar, Russia

A disgusting receptionist named Alexandra couldn't resolve the issue the hotel created with incorrect placement. She constantly claimed, ”It's the booking website's fault, or anyone else's, but not us.” I booked a room with a view during the January holidays, hoping to see Krasnodar in all its glory, as I'm a regular guest here. I paid more than for a standard room without a view. But the booking department made a mistake and gave me a room without a view. They offered no apology, and kept telling me to ”deal with the booking department.” They brought me an A4 sheet with a confirmation number that wasn't mine, not my booking date, but my personal information, clarifying that it was ”not their problem.” I was able to relax peacefully at the hotel and use the spa services. The hotel itself is beautiful and well-maintained, but the reception staff leaves much to be desired. I recommend the manager improve their staffing or adjust their scripts. I liked the hotel itself, as well as the entire Marriott chain.

Плюсы: Приветливый администратор. Чисто, тепло (включают кондиционер на обогрев). Окна открываются . Дали номер на первом этаже и не пришлось тащить чемоданы. Можно постирать вещи за 450 рублей. Есть подогреваемый бассейн на улице . Есть баня за доп плату. В номере холодильник, мини бар, тапки. Можно оставить чемоданы на хранение бесплатно. Минусы: за ребенка в сутки берут + 1000 р. Моя мама сказала , что пыльно , но я не почувствовала.

In my opinion, a very successful hotel is located in the heart of the city on Red Street. The hotel has a high level of service and comfort, a bar, a couple of restaurants, a small gym with cardiot equipment and not better ventilation, a swimming pool and spa. The rooms are spacious and light, noise insulation 🔥, high-quality white and comfortable pillow and mattress. Breakfast is very decent, on the weekends are served hot.

Прекрасное расположение. Бесплатный подъем на высоту 960. Номер на двоих хороший, чистый, очень удобная кровать, хорошая шумоизоляция, но лишь одно кресло и отсутствуют чайные ложечки. Уборка ежедневная. Завтрак хороший. Персонал приветливый.

Большой номер с балконом, вид на море. Есть лифт, кулер с водой на 1 этаже, гладильная доска на этаже. Собственной парковки нет, но есть городская и сбоку платная охраняемая. Персонал-огонь👍🏻.

Good hotel,correct 4 stars! It is nice to drive on the funky and to settle in a large bright room with a very comfortable bed! Breakfast with a view to the mountains will leave no one indifferent! The food is delicious and diverse! We are satisfied!

Excellent hotel, accommodation was comfortable, room was clean. The room has everything, dresses, slippers, hygiene sets. But it happened a little but, when I got out of the hotel when I got in the elevator with my daughter, it was stuck. It's good that the connection worked and we called the resepschen, they rebooted the elevator and he went. I realized that they had this problem over time, so bear in mind.

Hotel location is a bit difficult to find, the room sea view is very beautiful, but there is no heating, it is a bit cold in winter, the facilities are quite complete, praise

Hotel corresponds to price=quality, small breakfasts, rooms clean- every day cleaning+water, tea, furniture old-but everything is neat and clean

Not bad hotel for its money, but .... I was moved to another best Grand Hotel nearby. And here it turned out to be even better, because it is twice as expensive. My gratitude for such a generous gift! :)