Except for not closing the house every day, there are almost no shortcomings. You can see Aurora without going out. They cook instant noodles in their parking lot. I am very happy.
The hotel environment is very good, the most impressive thing is that the breakfast is very rich, far exceeding expectations. The only fly in the ointment is that there is no free parking space, but parking nearby is also very convenient.
Simple cozy place nearby the area of Sommarøy, with a nearby convenience store for any replenishments! My wife and I went via car, so we cannot advise on the way to get there via bus.
Parking is free, right outside the hotel. Breakfast was amazing and there was a good spread, with the restaurant serving dinner. Our time was short, we didn't manage to try the sauna facilities. We would have loved to stay a couple more nights!
The hotel is located in the city centre right by the harbour, with magnificent view of the opposite coast, the Arctic Cathedral, and the surrounding mountains. Thanks to the downtown location, it is easy to get to the hotel by bus from the airport. (The airport express bus stops right outside the hotel, while the local buses stop 2 streets away.) There are numerous restaurants, shops and supermarkets within a 10 minute walking distance from the hotel. The check in and check out processes were fast and the staffs were efficient. My room is clean, comfortable and quiet. Hot water came quickly in the shower, and the WiFi is easy to access. There are water dispensers beside the lift lobby on every floor. While the room rate is not cheap, the rate of this hotel is slightly less than the rates of similar hotels in the vicinity.
The room was spacious and new, and the breakfast was absolutely amazing – the best and most diverse we had on our entire trip, even better than the Radisson Blu in Oslo. It was incredible value for money. My only minor concern was that the door automatically locks itself one minute after being closed, which felt a bit less secure when leaving the room.
The room wasn't huge, but it was perfectly adequate for our needs. We booked a sea-view room on the highest floor, the 10th. The two large windows offered a truly stunning view, with distant snow-capped mountains and city lights clearly visible.
Downstairs, the lobby provides complimentary tea and coffee. Conveniently, there's also a Best Arctic office right next to the lobby. We booked all three of our day tours there, and the departure point was very close to the hotel. All in all, the location is excellent and incredibly convenient.
Check-in was a bit slow, so be prepared to be patient.
Best hotel best spot. Although room is small but enuff for 2 of us to cook our own meal. Manage to see the aurora 3 nights in e hotels. So lucky! No aircon but weather is cool enuff. Parking right outside my cabin and EV charging area is just 2 min away from your cabin. Would recommend everyone to book tis hotel when staying in tromso.
Extremely satisfied with this stay. The environment is great, the service is excellent, and it's convenient to get to the airport. The nearby lake views are fantastic and very pleasant for a stroll. On our last night in Tromsø, we even saw the Northern Lights from the hotel's lobby balcony, which made up for any disappointments we had during our trip. This hotel is truly wonderful!
Hotel gave us a complimentary upgrade after knowing that we were travelling for our honeymoon! Room was clean and spacious. Toilet floor was heated, definite plus point!
The room was small, and there were very few power outlets. The USB socket on one side of the bedside was broken, but I was able to borrow a power strip with three outlets from the front desk, and they told me there were more outlets under the bed. Without that power strip, there would only have been two outlets plus one USB port available by the window.
If you leave early, the hotel front desk offers a simple breakfast, which was decent. During normal breakfast hours, gluten-free options are also available.
The shower stall in the bathroom was very small, making it a bit awkward for a woman to shower comfortably. The floor tiles in the shower had a steep slope for drainage, so I had to really grip with my feet to avoid bumping into the right-angled, double-door shower enclosure.
The front desk staff member who checked me in on the first day was quite good; she informed us that the aurora would be very strong that night and the next, advising us to keep an eye on the sky.
Very Good
156 reviews
8.8/10
Price from
MYR 1,277
per night
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