Overall, my stay was quite pleasant. The room was very clean and the bedding was fresh and tidy. The front desk staff handled my check-in efficiently and were very friendly. My only real complaint is that the soundproofing in the room isn't great; I could easily hear noise from the hallway, which affected my sleep a bit at night. Also, the bathroom facilities could use an upgrade. If these issues, especially the soundproofing and bathroom, were improved, I'd definitely consider staying here again.
The owner was very friendly. It was nice to have a refrigerator and washing machine. Pretty girls cleaned the rooms daily. The girls also changed the towels and sheets. The room is small, but you can walk the whole thing. The location is also great. Overall, a satisfactory stay.
Hotel offers airport/train pickup. But my request to pickup via Trip.com was overlooked. However, the staff services were great and helpful. They offered drop off at the Laos border customs on checkout and call forward to my next destination hotel.
There is a serious issue that the management needs to look into. My room had strong cigarette smell and when I asked for nonsmoking room, I was told there is non available! I had a serious headache caused by the cigarette smoke smell despite I opened the window through out the night!