Pet friendly Hotels in Sicily, Italy

We stayed at this hotel two separate times during our stay in Sicily in April 2022. It's a lovely hotel. It's right in the middle of so many sights and felt safe. Our rooms were spacious and comfortable with big bathrooms. One of our rooms had a view of the hills and the other was street side. My mom's room had a huge balcony that we spent time on soaking up the sun and the sounds of the city. My main reason for writing this review to highlight the AMAZING care the staff provided to my mom and her friend. They caught COVID and were quarantined to this hotel. I was terrified leaving them in Sicily while I went home but the staff took such good care of them. They knew their room number and would ask how my mom was feeling when she called to order breakfast (which is a great breakfast by the way). They helped coordinate retesting. They reassured my mom and were always available to help. My mom and her friend were living off room service and would rave about how great the food and wine was. One employee in particular, Barbara, went above and beyond. She would stop by to see my mom and help her with whatever she needed, such as going to the supermarket to get medical supplies. They were stuck there over Easter and she even brought my mom a chocolate Easter bunny :) and she brought them flowers too and it really brightened their day. My mom and her friend both said she had such a pleasant personality and made them feel cared about and loved. I truly believe their great service actually helped my mom and her friend recover quicker. It was so reassuring knowing that they were in caring hands. We want to go back as soon as they can and will pick this hotel again. Thank you everyone who works there!

The hotel is very basic, no kettle in the rooms virtually no lounge area, just two sofa's in the corridor between reception and restaurant. The staff were pleasant and the sheets were changed every 3/4 days and towels daily. However, the restaurant was a huge problem. We have stayed at hotels over Christmas in Spain, Portugal, Malta, Cyprus, Tunisia and the Canary Islands and never have we had such an abysmal choice of food. We booked half board but, No buffet just a menu with a choice of two starters and two choices of two main dishes. Dessert is extra. I paid for half board, not half of half board, no desserts included?? Virtually half and sometimes all dishes were pasta which is not good if you want to eat healthy or if like me you are diabetic. Breakfast had even less choice. Cereal, bread, croissants, and cakes. One choice of sliced cheese and sliced ham. Yoghurt, tomato juice and peach no orange juice, no hot dishes at all. Cannot recommend this hotel unless you just want a cheap place to sleep. I mentioned the staff were good, i will praise Miguel in the restaurant who besides being multi lingual was very good at his job, trying to find alternatives, some not on the menu, to help with my dietary requirements The Hotel is a 3 star the restaurant i would rate a zero.

Welcoming and kind. Comfortable and clean rooms. Excellent idea for unattended parking, free with access barrier. Not very close to the center, but close to the seafront and the many clubs.

The hotel can be said to be a luxury hotel in Sicily. I didn’t originally book this hotel. Because I was extremely dissatisfied with the hotel I originally booked on Ctrip, I decided to change to this hotel temporarily so that my vacation in Sicily would not be too badly affected. impact, but also incurred a large additional cost.

I recently had an incredibly disappointing and frustrating experience at Hotel Villa Romana. Not only was the stay itself subpar, but I also encountered a serious issue with theft and the hotel's refusal to address it appropriately. 1. Theft of $500: During booking, I was overcharged by $500. I immediately reported this to the hotel management, expecting a swift and thorough investigation. Instead, I was met with indifference and denial. The staff was completely uncooperative. 2. Refusal to Refund: After numerous discussions and escalating the issue to the hotel manager, it became clear that they had no intention of compensating me for the stolen money. The manager was dismissive and refused to take responsibility or offer any form of reimbursement. This level of customer service is completely unacceptable, especially given the seriousness of the situation. 3. Poor Customer Service: Apart from the theft, the general customer service at Hotel Villa Romana was extremely poor. The staff were unfriendly and unhelpful, making my stay even more unpleasant. Simple requests were often ignored or handled with a bad attitude, which further tarnished my experience. 4. Room Condition: The room itself was below standard. The cleanliness was questionable, with dirty carpets and a musty smell that persisted throughout my stay. The bathroom fixtures were outdated and poorly maintained, adding to the overall discomfort. 5. Lack of Amenities: The advertised amenities were either unavailable or not as described. The so-called fitness center was a joke, with broken equipment and inadequate facilities. Additionally, the Wi-Fi was practically non-existent, making it impossible to stay connected for work or leisure. 6. Noise Issues: The noise levels in the hotel were disruptive. Thin walls meant I could hear everything from the neighboring rooms and hallways, making it difficult to get a good night's sleep. The situation was exacerbated by the hotel's location near a busy street, resulting in constant traffic noise. Conclusion: My experience at Hotel Villa Romana was nothing short of a nightmare. The theft of $500 and the hotel's refusal to address the issue or provide a refund is a serious concern that future guests should be aware of. Combined with poor customer service, substandard room conditions, and misleading amenities, I strongly advise against staying at this hotel. Save yourself the trouble and look for accommodation elsewhere.

The Hotel was in walking distance from the Gates, Bus terminal and many fine cafe and restaurants. The views are just lovely of Mount Etna and beach. You will find everything here, hike the mountain to the Madonna Della Rocca Shrine. It will give you a unique experience back thousand of years ago and hurt legs! The hotel served nice breakfast and great service. This is certainly a well established hotel with great management. Thanks girls at front desks for your kindness and assistance during my stay🙏🏿 Check out the pictures for place with great food and Cannolis!

5 minutes walk from Catania station and bus terminal. I arrived without hesitation because there was a hotel sign at the corner. The room was a certain size, and the bathroom was large and clean. The shower room was large and easy to use, and there were many hot water and it was pleasant. I will use it again if I have the opportunity to visit Catania again.

· I like everything modern and elegant, and this hotel certainly is. The highlight of this resort is the spa but we were not there for this package, so I honestly do not know what it looks like. I heard it's great and relaxing! In some ways, the hotel is still new (2021 built) so the last floor (5th) was still not available and it will be a piano bar soon to open. It was not a big deal for my husband and me. The beach is the reason I travel to Sicily in general and to see family. The only pool they have is nice, but we used it scarcely. I wish they had a separate pool for children as they take over and I rather not use it. The view from our balcony was lovely. We spent a lot of time out in the nearby town of Castellammare del Golfo versus Alcamo Marina where the hotel is located as we had done on previous trips. The breakfast served downstairs (basement) was excellent and all the staff and personnel (front desk, barista, servers/attendants at the restaurants and breakfast area were polite and kind, as well as the shuttle driver when we used it once to reach the beach across the hotel. Extremely comfortable bed and pillows. Mini fridge well stacked but $$. Parking was not an issue for our rental car. At night, it was noticeably quiet, unlike other hotels and resorts. Shuttle service to the beach and sister hotel nearby is available free of charge. Disliked · It is much smaller than I imagined it. I visited the previous summer a huge and real resort style at another location in Sicily, so I would not call la Battigia a ”resort” as it is a bit misleading; it's a genuinely nice and beautiful hotel with a lovely spa. The fancy look hides some ”cheap” construction material where the builder may have cut some corners as happens in many places worldwide; however, whatever maintenance issue we experienced, it was addressed efficiently and expeditiously. One side of the door frame detached itself as we entered the room on one occasion, luckily, maintenance fixed it rapidly. The area surrounding the beach is not clean and needs some revamping. Overall, the place is a bit pricy for what is offered, and the location stands out as the only modern construction in the middle of old buildings. It's kind of weird. The only restaurant on site was expensive, and we preferred to use it only once and eat out. There's an underpass (shortcut) to reach the beach and lido of the hotel but we chose not to venture, plus, we had a car after all. Some of the most common amenities were not in the room: an ironing board and iron (had to ask for one) and the espresso coffee machine or plain old coffee machine is only available in certain rooms, most have a tea kettle. For coffee and espresso drinkers, this is a negative.

Sadly, excluding a wonderful lady behind reception & a lovely cleaner, this hotel at best is a 2 star hotel. Our experience has just been horrific, and I feel it only fair to share our true honest happenings. We arrived and were upgraded to a larger room. Greatly appreciated. We asked for directions to the pool, which may I point out is NOT part of the hotel, it’s a lido on the beach only reachable by a 15/20 minute shuttle bus. So the advertising of this hotel having a pool onsite is very far from the truth. I filtered swimming pool & free cancellation & there is NO swimming pool. So please do not expect one. The hotel room was warn out & needed some tlc. The curtain rail fell and landed on my head on the first afternoon, and was left on the floor for our entire stay. No attempt to fix it for us. The shower cubicle doors would not open or close easily. In fact I’d shower with them open and put towels all over the floor so I didn’t create a huge mess. Sadly on our third day in the hotel, my partner showered & the cubicle door shattered all over him. Glass absolutely everywhere. In his feet on his legs and he was bleeding too. He has scratches left on his legs and glass was still in his feet. The cleaner in shock rushed in, and a gave my partner flip flops as you could barely see any floor without shattered glass. Between the cleaner and a staff member, they cleaned the mess as if it had never happened. And we were expected to continue our day. A lady behind reception offered us a small room which we declined, as worryingly it felt also in need of some help. We continued our stay, as Taormina is full right now and left the hotel today at 12pm. Our departure was nothing short of horrifying, we arrived at reception greeted by the grandson of the owner rudely & aggressively pointing at us, surrounding us by three further Italian men, we have been told are police to ensure we pay for our damages. We did immediately as felt somewhat threatened & forced, and it wasn’t until the police heard the whole story, that they agreed this was unacceptable behaviour from the hotel & an extremely aggressive way to treat two individuals. They apologised repeatedly but we had paid the hotel & were left without any choice. The police did all they could and eventually got us a 50% refund in the damages cost. Sadly it hasn’t actually been refunded.

Before we even stayed in the hotel I knew the experience was going to be great - every mail I sent them before the trip was responded to in a timely fashion and super polite. On arrival we were greeted and shown to our room which was lovely. The hotel was quiet and all the staff were very polite and friendly (shout out to Magdy in the restaurant). We had dinner on our first night in the restaurant which was excellent, and breakfast was good too

We stayed at this hotel two separate times during our stay in Sicily in April 2022. It's a lovely hotel. It's right in the middle of so many sights and felt safe. Our rooms were spacious and comfortable with big bathrooms. One of our rooms had a view of the hills and the other was street side. My mom's room had a huge balcony that we spent time on soaking up the sun and the sounds of the city. My main reason for writing this review to highlight the AMAZING care the staff provided to my mom and her friend. They caught COVID and were quarantined to this hotel. I was terrified leaving them in Sicily while I went home but the staff took such good care of them. They knew their room number and would ask how my mom was feeling when she called to order breakfast (which is a great breakfast by the way). They helped coordinate retesting. They reassured my mom and were always available to help. My mom and her friend were living off room service and would rave about how great the food and wine was. One employee in particular, Barbara, went above and beyond. She would stop by to see my mom and help her with whatever she needed, such as going to the supermarket to get medical supplies. They were stuck there over Easter and she even brought my mom a chocolate Easter bunny :) and she brought them flowers too and it really brightened their day. My mom and her friend both said she had such a pleasant personality and made them feel cared about and loved. I truly believe their great service actually helped my mom and her friend recover quicker. It was so reassuring knowing that they were in caring hands. We want to go back as soon as they can and will pick this hotel again. Thank you everyone who works there!

The hotel is very basic, no kettle in the rooms virtually no lounge area, just two sofa's in the corridor between reception and restaurant. The staff were pleasant and the sheets were changed every 3/4 days and towels daily. However, the restaurant was a huge problem. We have stayed at hotels over Christmas in Spain, Portugal, Malta, Cyprus, Tunisia and the Canary Islands and never have we had such an abysmal choice of food. We booked half board but, No buffet just a menu with a choice of two starters and two choices of two main dishes. Dessert is extra. I paid for half board, not half of half board, no desserts included?? Virtually half and sometimes all dishes were pasta which is not good if you want to eat healthy or if like me you are diabetic. Breakfast had even less choice. Cereal, bread, croissants, and cakes. One choice of sliced cheese and sliced ham. Yoghurt, tomato juice and peach no orange juice, no hot dishes at all. Cannot recommend this hotel unless you just want a cheap place to sleep. I mentioned the staff were good, i will praise Miguel in the restaurant who besides being multi lingual was very good at his job, trying to find alternatives, some not on the menu, to help with my dietary requirements The Hotel is a 3 star the restaurant i would rate a zero.

The hotel can be said to be a luxury hotel in Sicily. I didn’t originally book this hotel. Because I was extremely dissatisfied with the hotel I originally booked on Ctrip, I decided to change to this hotel temporarily so that my vacation in Sicily would not be too badly affected. impact, but also incurred a large additional cost.

The front desk service is warm and humorous. The breakfast is good. Although there are not many varieties, it is more exquisite. The location of the hotel is relatively good, close to the railway station, it is convenient to go anywhere, generally within walking distance.

L'accueil de Luciano a été tout simplement merveilleux. Malgré un litige avec l'organisme organisateur de notre voyage, Luciano a vraiment tout mis en oeuvre pour nous aider ,et régler très efficacement le problème. Et ceci sans se départir de son sourire et de son amabilité. Un grand merci à lui!

Booked to stay at the hotel before COVID WE decided we wouldn't request a refund but chose to support the hotel in a difficult time We were given a voucher which we were then told had to be used by this year Originally booked for 4 nights but we booked for 3 nights Hotel location was excellent The Hotel is running in sleep mode and COVID is now an excuse , breakfast is served in your room ! We left after 2 nights Wake up Massimo Plaza we are your guests ,you are not doing us a favour by letting us stay

I haven't even checked out yet, but this is a great place to stay. Hosts Luigi and Gaetano are AWESOME; super friendly. My room had individual heating which came in handy as it's still technically winter. The location is FANTASTIC! It's hidden in a little piazza less than 10 minutes walk to Teatro Massimo. There are several restaurants and a sweet shop in the piazza and a Coop market across from the entrance to purchase whatever to need. I'd definitely stay here if I had another trip to Palermo. Molto grazie!

The hotel is very close to the station, which was convenient for us. There is a reception and quick check-in. The room is of course small, but everything you need is there. A good budget option for traveling.

We stayed at this hotel two separate times during our stay in Sicily in April 2022. It's a lovely hotel. It's right in the middle of so many sights and felt safe. Our rooms were spacious and comfortable with big bathrooms. One of our rooms had a view of the hills and the other was street side. My mom's room had a huge balcony that we spent time on soaking up the sun and the sounds of the city. My main reason for writing this review to highlight the AMAZING care the staff provided to my mom and her friend. They caught COVID and were quarantined to this hotel. I was terrified leaving them in Sicily while I went home but the staff took such good care of them. They knew their room number and would ask how my mom was feeling when she called to order breakfast (which is a great breakfast by the way). They helped coordinate retesting. They reassured my mom and were always available to help. My mom and her friend were living off room service and would rave about how great the food and wine was. One employee in particular, Barbara, went above and beyond. She would stop by to see my mom and help her with whatever she needed, such as going to the supermarket to get medical supplies. They were stuck there over Easter and she even brought my mom a chocolate Easter bunny :) and she brought them flowers too and it really brightened their day. My mom and her friend both said she had such a pleasant personality and made them feel cared about and loved. I truly believe their great service actually helped my mom and her friend recover quicker. It was so reassuring knowing that they were in caring hands. We want to go back as soon as they can and will pick this hotel again. Thank you everyone who works there!

The hotel is very basic, no kettle in the rooms virtually no lounge area, just two sofa's in the corridor between reception and restaurant. The staff were pleasant and the sheets were changed every 3/4 days and towels daily. However, the restaurant was a huge problem. We have stayed at hotels over Christmas in Spain, Portugal, Malta, Cyprus, Tunisia and the Canary Islands and never have we had such an abysmal choice of food. We booked half board but, No buffet just a menu with a choice of two starters and two choices of two main dishes. Dessert is extra. I paid for half board, not half of half board, no desserts included?? Virtually half and sometimes all dishes were pasta which is not good if you want to eat healthy or if like me you are diabetic. Breakfast had even less choice. Cereal, bread, croissants, and cakes. One choice of sliced cheese and sliced ham. Yoghurt, tomato juice and peach no orange juice, no hot dishes at all. Cannot recommend this hotel unless you just want a cheap place to sleep. I mentioned the staff were good, i will praise Miguel in the restaurant who besides being multi lingual was very good at his job, trying to find alternatives, some not on the menu, to help with my dietary requirements The Hotel is a 3 star the restaurant i would rate a zero.

The hotel can be said to be a luxury hotel in Sicily. I didn’t originally book this hotel. Because I was extremely dissatisfied with the hotel I originally booked on Ctrip, I decided to change to this hotel temporarily so that my vacation in Sicily would not be too badly affected. impact, but also incurred a large additional cost.

The front desk service is warm and humorous. The breakfast is good. Although there are not many varieties, it is more exquisite. The location of the hotel is relatively good, close to the railway station, it is convenient to go anywhere, generally within walking distance.

L'accueil de Luciano a été tout simplement merveilleux. Malgré un litige avec l'organisme organisateur de notre voyage, Luciano a vraiment tout mis en oeuvre pour nous aider ,et régler très efficacement le problème. Et ceci sans se départir de son sourire et de son amabilité. Un grand merci à lui!

Booked to stay at the hotel before COVID WE decided we wouldn't request a refund but chose to support the hotel in a difficult time We were given a voucher which we were then told had to be used by this year Originally booked for 4 nights but we booked for 3 nights Hotel location was excellent The Hotel is running in sleep mode and COVID is now an excuse , breakfast is served in your room ! We left after 2 nights Wake up Massimo Plaza we are your guests ,you are not doing us a favour by letting us stay

I haven't even checked out yet, but this is a great place to stay. Hosts Luigi and Gaetano are AWESOME; super friendly. My room had individual heating which came in handy as it's still technically winter. The location is FANTASTIC! It's hidden in a little piazza less than 10 minutes walk to Teatro Massimo. There are several restaurants and a sweet shop in the piazza and a Coop market across from the entrance to purchase whatever to need. I'd definitely stay here if I had another trip to Palermo. Molto grazie!

The hotel is very close to the station, which was convenient for us. There is a reception and quick check-in. The room is of course small, but everything you need is there. A good budget option for traveling.

Ho soggiornato in coppia in questo b&b dal 2 al 7 luglio 2016. Non posso che spendere buona parole in fatto di cordialità, pulizia, posizione e qualità di tutti i servizi. Colazione abbondante e soddisfacente per tutti i palati e per tutte le nazionalità. Indimenticabile la crema al pistacchio e quella alle mandorle! Gestori e personale simpatici, disponibili e gentili, come tutti i siciliani incontrati in quei giorni! Rapporto qualità prezzo davvero ottimale!

Welcoming and kind. Comfortable and clean rooms. Excellent idea for unattended parking, free with access barrier. Not very close to the center, but close to the seafront and the many clubs.

5 minutes walk from Catania station and bus terminal. I arrived without hesitation because there was a hotel sign at the corner. The room was a certain size, and the bathroom was large and clean. The shower room was large and easy to use, and there were many hot water and it was pleasant. I will use it again if I have the opportunity to visit Catania again.

location nice in front of the sea, but we didn't go to the beach as there is no access... you have to walk 15 min. breakfast acceptable, buffet not super full. pool closed at 6.00 pm ((in August)). about the room: old fashion, but ok. the first night we didn't sleep at all... AC too loud very loud, like you have a truck in the room all night. we asked to change the room, as we thought there was a problem in there. receptionist found another one, but same result. counted no. of plugs... we couldn't charge our phones at once. check out at 11 am as usual, but al 9.00 someone knocked to check the mini bar.

The location, facing the cathedral is wonderful. Being in the central square does however mean it’s quite noisy until around midnight….and the bells of the cathedral will certainly wake you up in the morning. The hotel itself is clean, the beds are comfortable and the guys on reception are very friendly….. but they speak hardly any English - so unfortunately as much as they’d like to, they can’t be much help if you want to know anything. Like a lot of Catania, the hotel has seen better days. It’s got charm, it’s got soul but don’t expect all the door handles, window shutters, light fittings to work….or indeed there to be a lift…..or that the air conditioner doesn’t sound as loud as a motorbike! It’s far from perfect but you’ll get a lovely and genuine taste of a lovely if somewhat ‘lived in’ city.

A very nice and clean hotel. The staff were very welcoming and helpful. The room was of a good size and had all amenities. The location is excellent - close to many good restaurants and just a 10 minute walk to Piazza del Duomo. I strongly recommend and will definitely stay again on my future visits to Catania.