We booked a room with a sofa bed for two adults and one child. The sofa bed was uncomfortable, with a sunken center and raised ends. The child's back was good enough to sleep on it, but the adult's was not. The room was quite big, the decoration was neither old nor new, the food in the restaurant was OK, but the service was very good, they would ask questions proactively, so we specially consumed a dinner in the evening, but we waited for 40.50 minutes before it was served. When it was served, we found that the price of the Tomahawk steak was per 100 grams, and ours was 120kg. No wonder the waiter kept saying it was very big. We confirmed it again and again, and the steak alone cost 200 euros. Fortunately, the taste was very good. We couldn't finish it and packed it up to eat it again with instant noodles the next day.
Hotel near Lower Town,Zagreb70.8% of visitors choose this area
봉봉태건2025.03.15
I booked this place on a friend's strong recommendation while preparing for my trip to Zagreb. My friend highly recommended this place, so I had high expectations. Since there was a discount, I was able to book it at a relatively reasonable price, but as expected, it was a 5-star hotel, so the base price was quite high.
First of all, the location was perfect. It was in the city center, so I could easily walk to major tourist attractions, which was very convenient, and I especially liked being able to enjoy the beautiful night view while taking a walk in the evening.
The kindness and service attitude of the hotel staff were very impressive. From check-in to check-out, the front desk staff's meticulous consideration and friendly service made my stay pleasant.
However, the breakfast, which I had been looking forward to the most, was honestly disappointing. My friend said the breakfast was special, so I paid an additional 100,000 won for 2 people (50,000 won per person), but although the menu was varied and fresh, I wondered if it was worth the extra cost.
The interior of the hotel was elegant and old-fashioned, but personally, it felt more old than luxurious. The way the windows in the guest rooms opened was classic and unique, but the old window frames and other parts of the facility stood out. The bathroom also had an old feel rather than a modern facility, which may be appealing depending on your taste, but it was disappointing for me.
The biggest advantage of this hotel is its location, which is the best for travelers. However, for the same price, you might have a more pleasant experience in a suite at a nearby 4-star hotel. It is worth experiencing once for travelers who value a traditional atmosphere, but I think I will consider other options if I come to Zagreb again next time.
Hotel near Lower Town,Zagreb70.8% of visitors choose this area
GGuest User2025.06.14
This wonderful hotel is right in the center of old Zagreb. Everything is within walking distance.....restaurants abound, flower market and food markets, shops, the trolley for transportation is close by, and many museums, churches, government buildings, parks and Historic sites. The Hotel Dubrovnik is clean, light rooms, comfy beds, and a sumptuous breakfast! We thoroughly enjoyed our stay.
Hotel near Lower Town,Zagreb70.8% of visitors choose this area
LLAOmi2024.09.26
The first night we arrived in Croatia, our first stay was smooth and pleasant, but when we went back to stay again a month later, our stay was cancelled. The excuse was that the system was wrong, but it was probably because the hotel was not authentic and oversold. When problems occurred, Ctrip was still very helpful. Responded to the problem in a timely manner and handled it proactively. The female customer service who contacted us was sincere, patient, professional and efficient 👍. The handling result was still satisfactory. In the future, I will be more confident to use Ctrip as the main platform for domestic and foreign travel.
The hotel charges Euro$3 for a bottle of water in your bedroom. It is not free which is completely absurd. The staff are not service oriented nor friendly, purely transactional (front desk). The other staff in the restaurant are all friendly and very pleasant. The check out time is at 10am which is nonsense. I have stayed in many hotels as a traveller, and to stay in HILTON, that charges Euro3 for a bottle of water in room and ridiculous 10am check out time is unacceptable. Will not stay here again.
Everything was good except for the fact that the only reason we booked the hotel was because of the outdoor pool on the top floor, since it’s the only one of its kind in Zagreb. Nowhere did it say that the pool would be closed when we made the booking.
What compensation did we receive? Access to a pool at another hotel. The problem was that those pools were indoors. After several complaints and calls to Trip.com, we received 15% of the booking fee back. In my opinion, that was not sufficient, but it is what it is. Everything else was fine.
Great place to stay, elegant and well maintained.
I particularly enjoyed the gym and the parking lot attached to the hotel. The daily rate of the parking lot is 15€.
Hotel near Lower Town,Zagreb70.8% of visitors choose this area
FFRANKA2022.11.28
Great location, pretty classy looking stay in old heritage building, amazing, helpful and polite staff … It would be good to have some coffee and water kettle in rooms maybe for us coffee ******* … but also staff can help secure that too :) … would recommend and come back definitely
Hotel near Lower Town,Zagreb70.8% of visitors choose this area
TTarns2024.02.02
A nice hotel in an ideal location (20 minutes walk from the airport terminal bus station, across the road from the train station, and 200 metres from the tram station). A very comfortable bed, soft pillows, and warm environment. A tasty breakfast.
Hotel near Lower Town,Zagreb70.8% of visitors choose this area
GGuest User2023.11.13
Stayed here on a business trip with colleagues, in the city center. Very clean, and the breakfast is also suitable for Chinese people's appetite, which is great. The price/performance ratio is extremely high in Croatia.
Very Good
48 reviews
8.8/10
Price from
£76
per night
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