The reception was very kind and friendly. Our room was comfortable and the location was perfect. It was a 10 minute walk from the railways station and close to a lot of restaurants and shopping.
Hotel near The Westside,Birmingham4% of visitors choose this area
GGuest User2025.08.31
This was the second times I stayed in this hotel and found the staff very welcoming and friendly, which made check-in smooth and pleasant. The location is excellent—convenient for exploring the area and close to local attractions. The only downside was the noise at night, likely from nearby bars, which might be a consideration for light sleepers. Overall, a good spot for a short stay if you’re looking for comfort and accessibility.
I stayed at the Arden for the UK Games Expo. Despite being rather pricey, it's very convenient to get to the NEC and Resorts World (10-15 minute walk). The leisure centre staff seemed unprofessional, but the receptionist and restaurant/bar staff seemed nice and friendly enough. Room was nearly spotless, aside from behind the TV that were slightly dusty. Our room didn't have a TV remote but a quick call to reception fixed that, they were very responsive. It was a nice comfortable room. I will say the food for dinner is exceptional and highly recommend it!
Convenient for BP PulseLive venue. We took Uber to the venue but the walk back north to NEC and through to near the station then signed off via side door and signed thereafter was a 16 minute doddle.
Well done re that helpful signing.
Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
Hotel near Edgbaston,Birmingham52% of visitors choose this area
3320168****2025.09.08
The room was quite spacious and offered much better value for money compared to staying in London. It was quiet and spotlessly clean. The breakfast selection was also very plentiful and varied. It's about a 15-minute drive from Birmingham New Street Station, with a taxi costing around £7.
Cozy spacious rooms, with good amenities (kettle, hot drinks, shower gel and body wash etc). Steam room, sauna, jacuzzi and pool are nice. Ample parking.
Could do with more signage in the corridors and stairs to find the pool as it's very big inside.
When | booked this room in the description was the word 'accessable' was in the description, this means it is a wheelchair accessable room, I, by lack of a correct description booked this room, as all of these rooms are right by reception I did not get a good nights sleep, too many people in and out at all hours, I had asked for a quiet room, I was told that if I wanted to change rooms I would have to pay an extra £5.00, this I agreed to, unfortunatly there were no other rooms available, when I asked why the room had not been described at wheelchair accessable which I would not have book as I am not disabled and would not book that room as a genuine disabled person may have wanted it. I was told it was down to political correctness. Woke rubbish strikes again, for goodness sake it is what it is, its wheelchair accessable, as I misunderstood the description so could a genuine disabled person and would possibly not have booked this room thinking it didn't have the right facilities in it!!
To be fair Birmingham at first glance coming out of the station doesn’t look all that safe for a foreign traveller. The route to the hotel would initially reinforce that impression. However after walking the city the next day for over 6-8 hours, while the location is NOT city Center, it is actually located in a good place close to all the major places I need to visit on foot; train station, the mega mall Bullring, Birmingham city center / cathedral / St Martin’s mkt, the hip new part of town - Gas Basin (canal waterways) and also the city’s modern library with the rooftop gdns (@ Centenary Square). The rooms looked like it was recently refurbished. For the price I paid (58 Pounds for 2 pax), it was the best value out of my entire 16 day UK trip covering 15 different towns - up & down the UK (incl London/Cambridge/Leicester/Coventry). In short, a pretty damn good deal. It had aircon which was a major blessing in summer as most other places I stayed, didn’t have that.
Very Good
70 reviews
8.3/10
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GGuest UserReasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
PPhillipsGood location only a 15 minute walk from BNS station. Single room was perfect for a solo traveller had everything you’d need, en-suite bathroom, toiletries & beverage tray. Good food served downstairs in the pub.
GGuest UserVery pleasant stay.. pub restaurant offered info on food allergies. Food was great. Rooms (I rebooked) were great, bath and shower that actually did what they said… no getting soaked trying to turn on shower. As a single female traveller, felt safe. Will rebook next visit . Staff are friendly and helpful.
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