I live local, but due o having housework done and me being disabled, I was advised it would be beneficial for me to be out of the house for a few days.
I picked Double Tree Hilton as they were offering the best price.
I'm so glad I did. The staff could not do enough for you, especially Wendy, she is such an amazing lady, my 10 year old son said to me how amazing and helpful Wendy was and that says it all.
We had a fantastic stay overnight. fabulous staff willing to help very caring and understanding very helpful all the time we was there. breakfast was amazing. I’m very wonderfully presented those everything you wanted and all nicely displayed and absolutely wonderfully clean and the staff was great so Wood come back thank you. Thank you for everything bye-bye.
Curtains were undersized for the room so was woken up at around 05:00 by daylight light coming through did complain the night before and in the morning was informed that someone would come up to have a look but no body turned up
A really good hotel which only fails to score higher for the following reasons.
The optional breakfast on the first morning of my stay was so good, and value for money, I booked for the following two mornings of my stay. Day two, again excellent quality of food and service.
Day three was a complete disappointment.
The cooked food was greasy and well passed it's best from the heated buffet.
Service from the staff was slow, tea was only luke warm.
If this had of been day one, I certainly wouldn't have booked again.
The room was equipped with everything I needed, tea and coffee, iron and board, additional fan and heating.
I felt the 40 inch TV was too large for the size of the room and it was placed on the dressing table which took up about 50% of the area.
The TV gad been ”adapted” to the usual ”Hotel Mode” settings and had very limited ”free” channels to view if compared to the standard terrestrial channels in the UK.
An online system was used to provide the available media and showed poor latency on several occasions.
A major negative being the system had no menu option to select the available stations.
Also, the room was not serviced during my three night stay. Not a big issue, but fresh toweling would have scored better.
This hotel could easily score better.
The hotel was good
The parking cost was a surprise to me and my friend who picked me up got a parking ticket as he was there for 18 minutes
The staff in the restaurant was excellent Carolyn met my dietary needs every day and she remembered what l required each morning lovely helpful lady
I would recommend the Holiday Inn highly as .my overnight stay on 5/2/24 was excellent. Free shuttles to and from train station, helpful professional staff, lovely room and good restaurant food at reasonable prices. I will definitely book again if catching early morning flights. Shuttle bus starts at 5am but was fine for my 7.40am flight although long queues at security checks.
Hotel near Jewellery Quarter,Birmingham16.7% of visitors choose this area
GGeorge_maybe2025.01.23
Nice cozy place with a wonderful, friendly staff.
Good location close to the city center and Grand Central Railway station.
The shared area is rather big and nice decorated.
Beds are comfortable, and rooms are warm and homely.
1 bathroom for 10 beds may be too low, but I've never been in a queue.
Well located in the centre of Coventry, the room was reasonably spacious with ensuite facilities.
Reception staff were quick to deal with me upon arrival.
Make sure you take photo ID as this is required for check-in.
My only gripe was that the curtain in my room didn't cover the entire window, so light was streaming in from very early in the morning.
Dinner and breakfast are available at an extra cost, but I can't comment on the quality because I dined elsewhere.
Staying at Novotel is always a pleasure. The staff are fantastic, the rooms are clean, and the location is excellent just a short walk into Wolverhampton town centre, close to the bus station, and only a stone’s throw from the train station.
Wolves football ground is also within easy walking distance, which is a bonus.
Thank you, Novotel, for another lovely stay as always.
I’ve stayed here before not a problem,but this time was terrible I stayed in the car park 1 hours thought they’d made a mistake on the booking the hotel looked like a demolition site no sign of entrance or reception very disappointing,gave me a disability room which I refused to stay in at a different hotel , I think the manager was Richard who helped us get a different room he was very friendly but the room was in lower ground smelling of sewage in hallway’s and damp in the room ,we both suffer with asthma and anxiety , all the lady staff was very polite and welcoming but I don’t want to stay here again
Very Good
131 reviews
8.8/10
Price from
CAD 116
per night
Check Availability
See All Pet Friendly Hotels in West Midlands
Recent Reviews for West Midlands Hotels
See all
8.4/10
Very Good
AAnonymous UserCurtains were undersized for the room so was woken up at around 05:00 by daylight light coming through did complain the night before and in the morning was informed that someone would come up to have a look but no body turned up
PPhillipsGood location only a 15 minute walk from BNS station. Single room was perfect for a solo traveller had everything you’d need, en-suite bathroom, toiletries & beverage tray. Good food served downstairs in the pub.
GGuest UserVery pleasant stay.. pub restaurant offered info on food allergies. Food was great. Rooms (I rebooked) were great, bath and shower that actually did what they said… no getting soaked trying to turn on shower. As a single female traveller, felt safe. Will rebook next visit . Staff are friendly and helpful.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.