Excellent location, just few minutes walk to the train station. Good service from the team as well. There’s microwave available in the lobby for guests to use if needed, which came in handy if you’re having a takeaway. Breakfast was also included where the variety of food available is acceptable. Will definitely visit again if needed.
Awesome 1 night stay over, used the gym facilities in this occasion and were of an excellent standard all round. As always, cannot praise the staff enough and the beautiful room once again! 10 out of 10 ☺️
Needed convenient stopping point from Surrey to Chestefield, one night, for a funeral. Location ideal. Despite proximity to M1 itself, road noise was not excessive. Receptionist was really welcoming; gave me a choccie bar and bottle of water. You can stroll to the services for Mcdonald's or Costa - and WH Smith etc, (if open). . The overall decor is a bit 'tired' but everything was clean, bed fresh, coffee/tea facilities. Would have preferred the radio to be fitted by the bedside not table across the room (!). Freeview TV quite adequate for one night........ Bedroom was huge (guess it would double up as a family room at times) - and possibly I could have taken my dog with me, in which case the extra space was great.
For functionality cannot fault.
Service was good. Stayed for one night. Bed had some hairs which had to be mentioned to the reception for a room change, the sink was also not in a great state. Otherwise not bad for the price. Cheapest in the area. Location is okay however have to travel around 10 mins to get to a local shopping centre or supermarket to buy any decent food b
The location of the hotel is very easy to find in the center of the town, and the internal environment is also good. Compared with many hotels built in old houses, the interior is very spacious. I chose the smallest loft room for one person, which is equivalent to a single room, but in fact, the loft also has other larger room types, so I don't have to be afraid of the loft. The facilities are new and easy to use, the bathroom water is particularly large and the bed is comfortable. The hotel staff is very friendly and helpful, the breakfast is semi-self-service and the environment is elegant and the food is fresh. Although the rooftop pool is small, it is not wrong. When people are few, the experience is better. The spa area is large underground. There are many rooms with various functions. It is a bit like the domestic bath center. The temperature of the pool is not very high, but it is not cold. The temperature of the spa pool in the room is OK. But not too high. The hot springs and breakfast are very convenient in the room rate, and the spa and pool are also used casually during the stay, which is very comfortable.
The room was a little musty, like someone had smoked in there, I asked for a key to open the window, I had to go down and fetch this myself (it was 1am) and the window still did not open.
Nice drinks tray, with nice biscuits and twinnings tea! Heater in the room works well.
Definitely in real need of refurbishing!!.
Breakfast was like entering a different hotel, attentive and friendly staff, no stale smell, food was fresh and had a good selection. Coffee was nice.
Well located quiet environment but no reception staff to help customers check in and check out because reception is linked to bar.
Door lock wasn’t okay in my room which left my room half open for the whole day. Charging 5pounds per day for parking to customers is to me a bad idea
Very Good
111 reviews
8.4/10
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