A fantastic hotel in a brilliant location - 40 mins nice walk through the park to get to central Cambridge. However, the local area is also really great too - lovely restaurants and cafes around which we really enjoyed. The hotel is beautifully done with really nice interiors and the room was comfortable, clean and well decorated. Only notes would be we'd love to see the addition of net curtains for natural light in the room with some privacy, nespresso (or similar) coffee machines rather than just a kettle (aparthotels tend to have these, we were surprised there wasn't one) and more hooks in the bathroom for wet towels. Other than that, a great stay and would highly recommend.
Location is great!
Affordable cost! Given a free parking, which was bonus.
As located in service station, a selection of fast-food restaurant is available nearby.
Cleanliness is not great! Visible crumbs on the carpet and drawers, with filthy looking curtains.
Breakfast is available on site but a but pricey should you decide to have it daily over a 3 day booking. Decision to make it a try on our first day, not a fan. Staff in the kitchen not friendly. Not attempted to make conversation (as if not heard us) at all when asked if topping up as containers were mostly empty and not even closing time yet. Definitely not value for money .
Reception staff are great!
Over all experience - satisfactory. Will consider staying again (hope they improve with cleanliness)
Thanks!
The hotel is a bit far from the main Cambridge University area, requiring a bus ride, but it's still very convenient as most Cambridge attractions don't have parking, so taking the bus is the usual way to get around. The front desk staff were also very friendly and patient in answering questions. While early check-in wasn't possible, they did offer luggage storage. My only minor complaint is that there was no phone signal in the hotel, so I relied entirely on Wi-Fi – though mobile network coverage across the UK isn't great in general.
Nice location everything you need is here
Good for dog walking pond picnic area at the back
Beds not that comfy ok for short breaks
And no bins about the car park
The Hotel was clean and helpful - although many staff seemed a little less that informed - the rooms were clean but cold at night turning the heating up didn’t help - the amenities over Christmas and new year were not as advertised- and the restaurant closed over this period so bar meals on laps were the best they could offer except breakfast which was good. Food other than breakfast was a poor selection little to offer for children or someone with diabetes so we had to eat out a lot despite being pre charged for meals.
The swimming was good but times advertised were not adhered to and no one knew times - and the rules very varied.
Once in the pool it was clean and warm.
Overall on our 2nd visit - first was better I think perhaps Christmas period is not a family period in which to spend time here.
Stayed as close to Huntingdon Racecourse as where our cycle ride was starting. The room was clean and spacious. The bathroom was small and a little tired, the shower was OK, no flexibility with it, so had to wash my hair, which had only just been cut 4 hours ago. The breakfast was cereals, toast, packeted croissant, tea, coffee and fresh fruit juice. Really good value for the price. When booking the initial price changed which was frustrating, but still extremely good value for a last minute booking.
My stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues.
Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected.
I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping.
Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place.
An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay.
I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue.
Unfortunately, based on cleanliness alone, I would not rate this stay highly.
While the hotel itself and rooms are fine. You have to pay extra for parking which is clearly just for capitalist gains as it’s on property.
They advertise a pool (one of the main reasons we picked the hotel), which we were told on arrival has been closed for years, yet no thought to advertise this online was thought of? No instead they keep a picture of said swimming pool online when it would be a simple manner of taking one picture down to stop disappointment. They keep it up to attract visitors unfortunately.
The water in the room for shower and bath simply did not go hot, but rather a low lukewarm. Breakfast also cost £15 which we opted not to do due to competition prices being so much lower for the same thing.
Ultimately, it was a disappointing stay mainly due to their misinformation than the room itself.
The team at the Lamb went above and beyond: we had booked a dog-free room due to allergies and were shown to a room that had been deep cleaned by housekeeping to make extra sure that it would be as allergen free as possible. However, that room was on the ground floor, and upon request we were able to switch to a first-floor room, the last free room available that night. It was just as clean, and we had a very comfortable stay. Many thanks to the Lamb team for being so flexible and accommodating.
Hotel near Cambridge City Center,Cambridge100% of visitors choose this area
Ddenizvat2025.11.23
One of the best accommodations that I have stayed in. The service apartments are immaculate, cleverly designed, equipped with all necessary appliances. The location is perfect as it’s in the heart of the city. I would highly recommend this place either for business or holiday.
Amazing
103 reviews
9.5/10
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8,8/10
Very Good
GGuest UserGood stay. The pool area is quite small and not the cleanest so wouldn’t give it 5 star. Handy that the lockers were free and free towels provided. Would’ve liked a dressing gown. Room service was quick, hot, and tasty. Customer service was lovely but quite slow on reception. I would definitely stay again!
LLuis OrlandoCambridge is an expensive town. That said, the price of the room did not reflect the amenities or the size of the room. Basically, the bathroom was so small as to be useless, and the bedroom very poorly lit and felt cluttered.
The hotel is on top of a very cozy pub near Jesus Green, and within a comfortable walk to city centre. The room was clean and relatively quiet (the pub/hotel are located at a big intersection with frequent traffic).
It would be ideal if the room price was closer to 100£, rather than 200£…
GGuest UserLovely restaurant and staff were friendly and attentive. Wi fi not brilliant and the windows could do with replacement but I’d still recommend this hotel. Great thing was the electric car charging facility as they charged a reasonable rate and the car was fully charged overnight. Having an electric car, I know how invaluable it is when travelling and you need to charge ready for the next day. Cheaper than a station forecourt and very convenient.