I had a lovely 2-night stay at the Hyatt Centric Cambridge. The hotel was very clean, and the room was well-equipped with amenities such as still water, milk, coffee, tea, a mini fridge, an iron, and an ironing table.
A standout feature was the complimentary 24-hour Whippet bus tickets provided on our first day, which made getting around Cambridge easy. The hotel is about 15 minutes by bus from the city centre and conveniently located near a large Sainsbury’s.
Another great feature was the in-room entertainment. You can easily broadcast your phone to the TV by connecting to the hotel’s Wi-Fi, allowing you to watch your favourite shows on apps like Netflix seamlessly.
The customer service was excellent. When I arrived early to drop off my luggage, they generously offered me a free early check-in at 9:30 AM instead of the usual 3 PM. On my last day, I unfortunately became unwell after brunch at the hotel restaurant. The hotel handled the situation professionally, issuing a full refund for the meal. To further assist, they kindly provided additional bus tickets to help make my journey home more comfortable.
Overall, despite this incident, I was very impressed with the hotel’s cleanliness, amenities, and exceptional service. I would still recommend Hyatt Centric Cambridge for a pleasant and well-managed stay.
Mixed Experience – Some Great Aspects but Room for Improvement
We recently stayed at the Novotel Cambridge North and had a mixed experience. The hotel has a lot going for it—modern facilities, a good location just north of the city centre, and excellent breakfast options that really stood out. The pool area is great for kids, and the sauna and jacuzzi were enjoyable touches that added value to our stay.
However, there were a few letdowns. While staff were generally friendly, some follow-through was lacking—for example, we requested dressing gowns and slippers, and refills of the shower gel and shampoo which were promised but never delivered.
The hotel uses a strange single-use key card system for the leisure facilities, which caused repeated issues. Cards were frequently deactivated, leaving guests locked out of the pool and gym areas. We often had to rely on others to let us in, or vice versa, which became frustrating.
Also worth noting: there is no on-site parking available, which should be clearly stated in advance for future guests.
Overall, the hotel offers decent value for money, especially for families, and the convenient public transport links (bus and train) make it easy to get into the city. With some improvements in service and clearer communication, this could be an excellent place to stay
The room is suitable for extended stays. Housekeeping is only provided once a week, but amenities can be replenished upon request. There's a large supermarket conveniently located nearby. Getting to the city center requires a bus, and no complimentary tickets are offered. The bedding quality was quite basic. Please be aware that there are dogs on the premises, which might be a concern for guests with allergies.
Hotel near Cambridge City Center,Cambridge100% of visitors choose this area
GGuest User2025.04.15
We had a lovely stay at this hotel — the location is excellent, just steps away from the Maths Bridge and a punting station, making it perfect for exploring Cambridge. The staff were warm and welcoming throughout, and the breakfast was delicious with a great variety. We also had a nice view from the balcony, which made the stay even more enjoyable. Would definitely stay again!
The location is not great as it is far from the city center. But aside fro. That everything was fine. Edward or was it Edwin (sorry I'm not good with names) was brilliant and is very accommodating. He helped us out when I had an issue with our parking booking. Averall a really good staff member.
Quiet location, a local family restaurant is nearby. Room price is very very competitive!
10 minutes drive to city centre but just 5-7 minutes drive to Nene park which is great.
Room renovation and breakfast buffet are the same as other Holiday Inn Express do. Food quality is expected and consistent.
Shower water pressure was not very very strong but still acceptable.
Can’t beat the location — super convenient and close to everything I needed. That said, it felt a bit overpriced for what you actually get. The place was decent, but nothing really stood out to justify the higher cost. If location is your top priority, it’s a solid pick, but otherwise, there might be better value elsewhere.
Hotel near Cambridge City Center,Cambridge100% of visitors choose this area
GGuest User2025.05.20
I had a wonderful stay at this hotel. The staff was friendly, professional, and always ready to help with anything I needed. The room was clean, spacious, and well-maintained, with all the amenities I could ask for. The location was perfect—close to local attractions yet quiet and peaceful for a good night’s rest. Breakfast was delicious with a wide variety of options. Overall, a very pleasant experience. I would definitely stay here again and recommend it to others.
Lovely hotel, in the centre of St Ives. Staff was very lovely and welcoming. As soon as I entered the room the fan was already on, it was lovely as that day was already very hot. Room clean and nice amenities. Very nice little buts for tea and the radio was a nice touch. The soaps were a nice and refreshing cucumber scent, very pleasant to shower or wash hands with. Breakfast was 10/10, not your typical buffers breakfast you get a menu and pick what you would like, so the meal was delicious and freshly cooked.
Very Good
78 reviews
8.5/10
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7.9/10
Good
LLuis OrlandoCambridge is an expensive town. That said, the price of the room did not reflect the amenities or the size of the room. Basically, the bathroom was so small as to be useless, and the bedroom very poorly lit and felt cluttered.
The hotel is on top of a very cozy pub near Jesus Green, and within a comfortable walk to city centre. The room was clean and relatively quiet (the pub/hotel are located at a big intersection with frequent traffic).
It would be ideal if the room price was closer to 100£, rather than 200£…
MMarieStayed as close to Huntingdon Racecourse as where our cycle ride was starting. The room was clean and spacious. The bathroom was small and a little tired, the shower was OK, no flexibility with it, so had to wash my hair, which had only just been cut 4 hours ago. The breakfast was cereals, toast, packeted croissant, tea, coffee and fresh fruit juice. Really good value for the price. When booking the initial price changed which was frustrating, but still extremely good value for a last minute booking.
GGuest UserMy husband and I enjoyed our stay. The jacuzzi was lovely and the sauna + pool too. Breakfast was good and hot. Large rooms and friendly staff. Would stay again.
GGuest UserLovely restaurant and staff were friendly and attentive. Wi fi not brilliant and the windows could do with replacement but I’d still recommend this hotel. Great thing was the electric car charging facility as they charged a reasonable rate and the car was fully charged overnight. Having an electric car, I know how invaluable it is when travelling and you need to charge ready for the next day. Cheaper than a station forecourt and very convenient.
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