Customer service was pretty rude and dismissive and this is coming from a super chill kinda customer.
Room is clean and modern but basic. No water bottles supplied - definitely should be at the price the hotel charges.
Location great with transfer to airport but you must give 24hrs notice or they refuse to collect you.
Breakfast is 5/10. Not terrible but limited in selection and not very good quality.
Wifi was also poor.
Gym is dire.
Overall I wouldn’t recommend it.
The hotel as such is incredibly clean that the staff is very friendly, breakfast could improve and have a little more variety, the staff attention if it is first. But I have to make a note in front of the place this remains in a place called a free zone, which is a conglomerate of customs shops, for this reason at the entry of this place there is a security service that is served by porters very gross, it is a trouble to have to register passport card every time you enter and leave and that the services of Taxi Uber cannot enter and have to register and you cannot enter with the transport by putting your safety at risk. The hotel was very comfortable and very comfortable. I would recommend that you notice the guests of these disadvantages.
This hotel is in a good and safe location, close to great restaurants and bars, as well as the National Museum. The historical downtown isn’t far either, making it a convenient base for exploring the city.
The rooms are spacious, very clean, and well-maintained. The staff are friendly, speak English, and are always ready to help. The only downside was the bathroom door, which didn’t fully close, leading to water splashing outside. Other than that, everything was excellent.
Another bonus is the Georgian restaurant right next to the hotel. The food there is incredibly authentic and delicious - highly recommend it if you’re looking for something different!
The Habitel Hotel is conveniently situated close to the airport, with a reliable shuttle service that adds to its appeal. The hotel comprises two sections, ‘Prime’ and ‘Select,’ with the ‘Prime’ offering slightly superior accommodations. My stay was generally satisfactory; however, the A/C in my room was broken, making it uncomfortably cold. After multiple visits to reception, the staff kindly provided a heater. This issue should ideally be addressed before guest check-ins.
It appears the hotel is undergoing construction on the 1st floor, which was where my room was located, resulting in some noise. Despite these inconveniences, the delicious breakfast made up for everything! I highly recommend the Caldo de Costilla. Based on the food alone, I would definitely consider staying here again.
We have stayed here many times with the 2 girls with us we enjoy the use of the pool: the girls were disappointed no pool. It would have been good to list the amenities not available. It seems the hotel is being remodeled, services is always great!!!
The location of the hotel is very good, in the old city, 20 minutes walk to the main attractions. The room is very hygienic. The service at the front desk is very good. The breakfast is relatively simple, but it tastes good.
Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up..
Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up
The Faranda Hotel is a good option to stay in the North part of Bogotá. However, the access to the hotel is a bit tricky because of the road work at the moment of writing this review (07/2023). The room was basic/average. The hotel advertised to have a sauna but it did not. The gym was underwhelming. The restaurant looks really nice but the way the breakfast buffet is set is not the best. It look cramped in a small part of the restaurant. The choices for breakfast are very few.
Book this for my mom and brother and they loved the property. Convenience in location from the airport, great food, great customer service and room were clean and comfortable. Offer airport pick up and drop off service for a good price or there are scheduled free bus services.
I stayed at this hotel for a flight connection, and it was a wonderful hotel.
Located a few kilometers from the airport. There is a shuttle bus every hour.
The staff's customer service is great and the rooms are clean.
Even late at night, there was a snack corner next to the front desk where we could get donuts for free.
There is also an espresso machine in the room, so you can relax.
Breakfast was also very delicious with a wide variety.
I would definitely like to visit again when I visit Bogota again.
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GGuest UserHotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up..
Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up
GGlobetrotting’This was my first time staying at the hotel. It was a cute, newer building. There was less rooms than the typical hotel which I liked. The staff was friendly and it was located in a quiet street in Bogotà
ZZHENGCtrip's price is super good, and the software of the four seasons is not good enough. Slippers are more upscale than the average five-star, towels are thicker and softer, surrounded by places to eat, satisfied.
GGuest UserThe apartment is located in the heart of the historical center of Bogota, on the 4th floor with lift, and is spacious with a large flat-screen TV, a good Wi-Fi connection and a code lock. The kitchen is modern as well as the bathroom and the room. The only negative point is that I did not find the dryer and the rental agency (8th floor) told me they were going down to me immediately but after more than an hour he never did.
GGuest UserExcelente ubicación para tramites en la embajada americana, queda a 2 cuadras, personal atento. El único toma de corriente para cargar el celular está en el baño y no estaba funcionando bien.
LLauraCh*Limpieza: 5/5*
La habitación estaba impecable, con una limpieza y orden que me sorprendió gratamente. Me gustó especialmente la atención al detalle en la limpieza de los detalles, como la ropa de cama y los toallas.
*Ubicación: 5/5*
La ubicación del hotel es perfecta, a pocos pasos de lugares de interés. La zona es segura y hay muchas opciones de restaurantes, parques y tiendas cerca.
*Servicio: 5/5*
El personal del hotel fue amable y atento en todo momento. Desde la recepción hasta el personal de limpieza, todos fueron muy profesionales y dispuestos a ayudarme con cualquier cosa que necesitara. Me gustó especialmente la sonrisa y la amabilidad de la recepcionista, que me hizo sentir como en casa.
*Instalaciones: 5/5*
Las instalaciones del hotel son de alta calidad y muy bien mantenidas. La piscina muy bien mantenida, perfecta para relajarse después de un día de actividades. El sauna y el jacuzzi son también excelentes.
- *Piscina:* La piscina es impresionante, con vistas a la ciudad y un ambiente relajante.
- *Sauna:* El sauna es un lugar perfecto para relajarse y desintoxicar el cuerpo. Me gustó especialmente el aroma a madera y la sensación de calor que me envolvía.
- *Jacuzzi:* El jacuzzi es también excelente, con chorros de agua caliente que me ayudaron a relajar mis músculos.
En general, mi estancia en el hotel fue excelente. La limpieza, la ubicación, el servicio y las instalaciones son todos de alta calidad. Me gustaría regresar a este hotel en el futuro y recomendarlo a amigos y familiares. Si estás buscando un lugar para relajarte y disfrutar de unas vacaciones, este hotel es una excelente opción. ¡No dudes en reservar! 😊
JJavier CharryEl hotel fue muy acogedor, queda cerca del movistar arena y la embajada norteamericana. El personal de servicio muy especial y atento recomiendo mucho este lugar. Volvería nuevamente.
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