Pet Friendly Hotels in Minas Gerais, Brazil

The hotel is very well located and the service of people is very good, very pleasant.The room was also good, very spacious and with a beautiful view of the English lake. The bathroom needs to be improved, because the door was not open, always closed, and the quality of towels is not consistent with the value of the daily charged.

Good service, cleaning and well-installations, very good breakfast with a variety of things.

Awesome location, new building, very good spacious rooms, great food, great service. Love it.

It's a nice hotel because the team is amazing and very well trained . Problem is transportation if you have no car or driver , Ubers don't come easy and the shopping mall don't have Taxis . So, be aware about the transportation.

Everything went very well. Cleaning is good. Only observation, they offer a coffee machine in the apar**ent, the machine is from the TRES brand and the capsules offered were Nespresso... You can't use it.

I love this hotel, it's our second time and if you have the opportunity, we'll be back with sure ... The rooms and bathrooms are spacious, super clean and quiet!! All staff are very educated and attentive. The breakfast is wonderful, traditional mining coffee and all the buffet is super fresh and delicious!! The hotel has a Japanese restaurant in the delicious ground, too helpful to not have to get out. I only have praises for this hotel!! Thank you very much!!!!

The breakfast is suffering, too small for the hotel size, and they could have already resolved this, given the hotel age. In addition, only two staff members did not realize the full service of table cleaning, replacement of tools and the items offered in the buffet. We understand that the hotel price is economic, but it is not for that reason an advance authorisation for this type of disorganization.Suggestion: reduce buffet options, but ensure that no shortage of minimum, such as hot coffee and salt bread.

Great location, very good rooms, but unfortunately, terrible service. There were huge lines for both check-in and check-out, and the staff seemed completely clueless. A 2 PM check-in time is already quite inconvenient, and we still had the experience of joining the massive reception queue, only to be told, when it was finally our turn at 1:58 PM, that we couldn't check in yet because the official time was 2 PM, and we'd have to wait at the back of the line. In the end, we only managed to get into our room closer to 3 PM, which was extremely inconvenient for us as we were staying for a wedding at 4 PM. For check-out, the treatment was quite different, apart from the line still being enormous. We weren't given even a minute's grace period to check out. A truly disappointing experience for a luxury hotel; we will definitely be looking for a different hotel on our next visit to the city.

The best hotel I've ever stayed in the city.

Very good quality hotel! Staff were professional, friendly and helpful. The food at the restaurant is probably the best food in Lagoa Santa. Location is right next to the lake, beautiful views. The only issues we had: the sheets were not fitted, so you wake up sleeping on the mattress sometimes. The bikes are easy to hire from the hotel too! 🚴 Stay HERE!