Cadiz Inns

This hotel is not worth your money. To begin with, the rooms are tiny, the beds are hard, and the pillows are flat. At least the room was clean. However, nothing prepared me for the abysmal customer service I received upon checking in. First, the receptionist questioned me about my name, because the name on my reservation did not match the name on my passport. Since I have dual citizenship, American/Spanish, my names appear different in each place. In addition, I believe that the receptionist noted my Spanish accent as different (because I am also Puerto Rican) and showed prejudice to me because of this. My hotel room, which I shared with my mother, only contained 2 small hand towels. When I commented about how small the towels were to the receptionist, she said “That’s what there is.” Later in the evening, I went to the reception desk to request more towels, thinking even if they were small, at least I would try to get more of them. The receptionist, with an attitude, brought me more towels. When I got back to my room on the 5th floor, I realized that there were indeed bigger towels, since she had given me one bath towel and one hand towel. So, I returned to reception and asked for more bath towels. The receptionist’s response was that “too many people were showering,” since I had let my daughter change in my room after the beach. I commented that whether or not people were showering, the fact remained that my room did not have bath towels in it. She said in a rude voice, “Well, that’s impossible. All of our rooms have 2 bath towels and 2 hand towels.” I responded that my room did not have the bath towels, and that there was no reason for her to be rude to me. She became defensive, claiming she was not being rude. I said that she had been rude to me since I had checked in, and she denied that as well. In over 50 years of traveling, and as a Spanish/American citizen, I have never encountered such rude behavior and horrible customer service. Thankfully here I was able to lodge a formal complaint against the hotel, but anyone who goes here should be aware. Lastly, I have noticed that a few of the negative reviews here have very defensive comebacks from the hotel management, which is beyond belief for me.

The photos on trip advisor don’t do the place justice. It’s actually nicer. I was recommended this place and VERY glad I stayed here. Very clean, excellent location. Get the breakfast included in your room—great choices and you won’t be hungry until after siesta! Hop on hop off bus stops next to the hotel so it couldn’t be more convenient. Also very nice staff in the restaurant—Jacqueline was great. Plus other amazing restaurants only a block away. The front desk, Carmen, was wonderful! She was beyond helpful and kind. I will definitely be back!

All extraordinary , only I had half-pension and for the night was not buffet but the letter what I was given to choose, and my daughter is delicate to eat and there was very little where to choose a magnificent buffet breakfast

The hotel is highly recommended. The location is very good, you can go to all areas of the old town; the rooms are large, with a large terrace and sea views. The overall design of the room is amazing, but many details designers are still inexperienced. The hotel's own breakfast is very good, standard English buffet; the restaurant can look directly at the Atlantic Ocean. Small details such as wash basins and towels are ill-considered; toilets are not separated from wet and dry, sliding doors are also fragile, and when there is a sound, it is easy to wake others up at night. The adjacent terrace is not blocked, it is easy to get up in the morning to see the neighbor lying on the bed, still watching you Ladies will love this type of room. The pool opens until 4 pm, so I missed it perfectly and left the next day. The restaurant downstairs is good and the price will not be much more expensive than outside

The hotel is located next to the main road in the center of Gaddis. It is about 5-6 minutes drive from the Cathedral and the old town. There are many parking spaces around the hotel. The room is large and comfortable, the bed is good, and the shower is good.

This is one of the best apartment-hotels I've ever stayed at. There are limited front desk hours - but you have an easy to remember entry code and we only used the front desk during check-in. Apartments look even better than the photos. We had a studio suite with balcony to the pedestrian street. Most of Cádiz is pedestrian, but access is easy with taxis able to drop you at Plaza San Antonio which is just a few feet from the entrance. The lobby atrium of the renovated palace is spectacular. Elevator available but we mostly took the stairs. Beds were some of the most comfortable of our trip - much better than the more expensive hotel we changed to when we extended our stay in Cádiz and El Armador was sold out. Kitchen had everything you need - but we only used it for coffee and take-out sandwiches for breakfast (there is a great bakery just down the street) - there are so many great restaurants nearby with good prices that we ate out every day. Staff was great, cleaning crew was great and your stay will be fantastic. One note about some of the other apartments. Our suite had windows to the street, but some rooms have interior windows to the atrium and others pass by on their way to their suites. Not a big factor - but may be a concern for some guests not to have a window to the exterior.

An excellent location between the waterfront and the narrow streets of the old town. Our room, 6125, was on the second floor away from the lift. With the windows closed we had no noise, but were left reliant on a not very cool air conditioner fixed at 24 degrees - in my case a little too high for comfort. If I stayed again I might request an electric fan. We hugely enjoyed shared use of the third-floor outdoor terrace with views to the sea. Don't miss the sunset. Another huge bonus is the laundry with washer drier. No coins or any of that nonsense, although instructions are in Spanish. Inevitably I ended up the wash-that-never-ends but the receptionist was kind and helpful, even phoning a friend for advice. Also, you might need to buy your own laundry liquid. The low point was breakfast. Limited fruit and cereal and bread not to our taste.As we were staying for a few days stocked up at a supermarket. Cadiz itself is said to be struggling economically through loss of jobs and opportunities, with younger people leaving in search of these. However the place has a great spirit. The cathedral has a calm, warm and welcoming atmosphere after the rich glories of Granada, Cordoba and Seville.

Outstanding! It’s not impossible… though sometimes you wonder why we don’t come across places like this… all the time! Can it be so difficult for a single place to provide excellence at all levels - service, facilities, cleanliness, layout of room and bathroom, size and tone (lighting) of room, comfort… breakfast?! This place has it all!

With a stay at Plaza Mina Suites - Adults Recommended in Cádiz (Old Town Cádiz), you'll be steps from Plaza de Mina and San Antonio Square. This aparthotel is 17.2 mi (27.7 km) from Naval Station Rota and 0.1 mi (0.2 km) from Museum of Cadiz.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.Featured amenities include laundry facilities and an elevator.Make yourself at home in one of the 13 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves, housekeeping is provided weekly, and irons/ironing boards can be requested.

Located around 10 mins from the main railway station, and 2 mins utes from the beach, the hotel lived up to expectations. All staff were friendly and helpful, 24/7 - whether at the Reception Desk or in the Breakfast area. The rooms were spacious, with a huge double bed. Bathroom were also of high quality, with lots of room in the shower. The rooms were quiet, with minimal noise from either inside or outside. Breakfast choice was vast, and though we went down at different times during our stay, the breakfast area was never crowded. Food was restocked promptly and was of good quality.