Search Your Zakopane Hotels

This hotel is one of the best hotels we stayed in while travelling. Our room was very clean as well as everywhere in the hotel.There was a lot of choice for breakfast and food was delicious. The hotel location is an accellent one as it is a few minutes away from shops and restaurants. The staff was very helpfull and always with a smile .Thanks.

The greatest advantage of the hotel is its location, three minutes from Krupówek, shops and the stop.From where the beer can go on the paths. We decided to go to this hotel, because at the same price as the room in some villas we had access to a pool, sauna and jacuzzi. The big plus is the bar in the lobby open 24/7, often after returning to the hotel we didn't want to go for something stronger to the city, and here everything is on the spot and the prices are very affordable. I recommend choosing options with breakfast, a big choice and very delicious

The hotel has its advantages and disadvantages, but it effectively ruined our stay of former children in the SPA zone and on saunas. After 30 km walk to relax in the sauna, so I chose the hotel from the SPA. My partner gave up his visits to the SPA when we found out there were children yelling, mainly because staying in a saunarium, which is a naked zone, is at least uncomfortable with 11-year-old girls. I decided to give the SPA zone a second chance, but I gave up immediately after I discovered that someone in a Finnish dried sauna had a puppy owl that the child had just played jacuzzi. I reported the reception problem, unfortunately without effect - there is no age regulation, children are allowed to stay in the SPA. There were other problems, such as: no towels, broken shower (the room was only listed when you tried to intervene by booking). As for the pluses: good breakfast, great location, 10 minutes from the route to Nosal. We have not been given the data to test the restaurant because there is no option without meat in the menu. The hotel has business and business clients, so (wrongly) I assumed that it complies with certain standards. I was completely joking about the fact that the hotel does not accept animals.

A memorable experience! Walkable distance from city center. You can get transport for famous places from there. Beautiful and huge park near by as well. Western and english breakfast with lots of varieties. Special counter for kids! Entry to thermal bath for hotel guests. Of course chargeable. Perfect gateway for family, friends and couple. I will definitely visit again. Few suggestions: Pre book thermal bath and breakfast to save some bucks! Indian restaurant nearby!

Comparing to other 5-stars hotels we've been to: 1. Bathrooms - No wet wipes or air freshener. But it was spacious 2. Breakfasts - Cold buffet available, no toaster. Small choice of cartoned fruit juices available upon request - only orange and apple, no grapefruit, pineapple. ”Selection of cheeses/meats/cakes” label was 'obvious', - would be more helpful to label each fully. Small choice of yogurts (one). Hot dishes ordered from breakfast menu. Ordered mixed omelet and got plain egg. Ordered 2 teas and got one. Tea at 5 star we would expect proper loose leaf quality tea, but we got 'flavoured green tea' bag. And a slice of lemon that was just skin and no lemon. 3. Room - few choices of coffee/tea available; no milk (you can ask for more). Only very small cups available (not suitable for tea). TV. Lack of streaming like Netflix. Only terrestrial, mostly Polish with very few in English. Wifi was strong and fast in room though. Bed was comfortable and large. Room temperature was adjustable only by a fiddly electronic screen. Far easier are physical dials and controls. 4. Pool - small, more for relax and play, than swimming. 1 or 2 can swim at a time. It was chlorinated (not ozone). Crazy that it closes at 10pm, so after day out/evening meal you have very little time to use it. Midnight or 11pm would be more acceptable. Should be a time for adults only use of the spa - eg 9pm to 11pm at least, as it was very noisy with so many young children. It was 'winter break' time so we can understand the number of young screaming children, but feel that a reasonable limit could be in place, time-wise. 5. Sauna - Good that there was a it is a 'proper', traditional, Finnish, healthy, correct sauna, (nude or in a cotton wrap) but this was not enforced. This meant that ignorant people were sitting in wet swimming costumes. This is dangerous, unhealthy and insanitary, as the chlorine form the pools evaporates in the hot sauna air, and the dyes and the plastics from the costumes cause skin problems and the body cant sweat properly. Others sat directly on the wood causing damage to the sauna, and unhygienically sweating directly on the wood. Aromas/oils were available upon request, but that meant asking for it regularly, 4-5 times. 6. The outside deck (to jacuzzi) very slippery, like ice-rink! This should be improved or the ice cleared. 7. The 'jazz pianist' was monotonous, boring, and seemed to have only one style. 8. Paid parking only (50zl a day). We would expect that included.

We like this hotel...this was our 3th visit here.this hotel is very good,good possition - near ski area,perfect food/restaurant and great wellness. But during our last stay we were quite dissapointed - 1.cleaning services wasnt good (we had to ask them if they can put our trash away from our room after 2 days) and 2 issue we had with kids club - opening hours till 7:00 pm - I think it can be longer, They were finish with kids attraction 2 hours earlier than are closing time, and plugs in kids club are not safe - its quite danger. I hope they will change these things in the future because this place deserve it - because its beautiful place for winter holiday.😉

Beautiful hotel located in the heart of Zakopane. Rooms are spacious and well-appointed (though pillows are a bit flat). Resort facilities include pool, saunas, whirlpool - all included in room rate. On-site spa offers various treatments (massage, facials, etc) for reasonable fees. Breakfast buffet offers very good variety. I would have rated this place excellent except that accessibility is an issue. For example: access to some floors requires both elevator and stairs. Access to dining room has stairs and a very steep ramp.