Xinyuan Nalati International Hotel

Xinyuan Nalati International Hotel Reviews

Xinyuan Nalati International Hotel

No. 050, Qingnian West Street, Xinyuan, Xinjiang, ChinaSee Hotel Details
Xinyuan Nalati International Hotel
Xinyuan Nalati International HotelXinyuan Nalati International HotelXinyuan Nalati International Hotel
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Guest Reviews

9.6/10
Excellent
1410 review
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1410)
Positive reviews(1400)
Reviews with photos/video(377)
Friendly front desk staff(148)
Large rooms(140)
Delicious breakfast(111)
Well decorated(65)
Perfect for business trips(59)
Awesome gym(21)
Luxurious(16)
Has facilities for children(14)
Negative reviews(10)
PinkyPeanut
Elegant 2-bed Room
Stayed in Mar 2025
Traveling with friends
14 review
9.0/10
Great
Posted on Apr 29, 2025
Brand new hotel with large, comfortable rooms with amenities including ear plugs and Vietnamese instant coffee you can pick up in the lobby. The washing machines are a bit complicated to use but locating it in the gym is a great idea. Breakfast spread is not bad but taste wise not fantastic. Cooking can be improved.
Response from Property: 遇見您，是我們的小確幸。您的滿意與好評，如同冬日裏的暖陽，温暖了我們的心房。感謝您給予的信任與支持，期待在未來的日子裏，與您共同書寫更多温馨美好的故事!收到好評的那一刻，彷彿整個世界都變得美好了起來。
Wobushuo！niyebiewen
Elegant 2-bed Room
Stayed in Feb 2025
Traveling with friends
28 review
10/10
Outstanding
Posted on Apr 1, 2025
The staff is warm and thoughtful. From check-in to check-out, every link is meticulous. I feel at home. The service attitude is very good. The front desk staff is warm and friendly. The breakfast is rich and varied, providing food of various flavors. The quality is good, fresh and delicious. The bedding is as soft as clouds. I slept well all night until dawn. I will stay here again next time. The experience is amazing! "
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Response from Property: Your satisfaction is our greatest happiness. Thank you for choosing our hotel. We look forward to continuing to bring you warmth and surprises in the future.
_WeChat276206****
Elegant 2-bed Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 21, 2025
1. The facilities are quite complete. The water temperature is high. There are air conditioners and heaters. It is very warm when you stay there. 2The environment is very good and comfortable. It is not noisy when sleeping at night. 3The room is very clean and the room details are very detailed 4The ladies at the front desk are very enthusiastic 5 restaurants offer breakfast, lunch and dinner which are quite delicious 6The hotel service is very thoughtful. The cafe business center on the first floor is really nice. All the staff helped me with my luggage. All in all, I will stay here again next time I come to Xinjiang
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Response from Property: Simple words carry your full sincerity and affirmation. This warmth that transcends the screen is our most precious treasure. Thank you for your choice and support. We will continue to work hard to live up to your expectations!
Jiayidaer·nulikailide
Elegant 2-bed Room
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 19, 2025
1. Good service: Friendly staff, quick responses, and a comfortable experience. 2. Complete facilities: The rooms are clean and tidy, with complete facilities to meet all kinds of needs. 3. Excellent location: convenient transportation, abundant dining and shopping options nearby. 4. High cost performance: reasonable price and great value for money. 5. Elegant environment: exquisite decoration, comfortable atmosphere, suitable for relaxation. 6. Rich breakfast: diverse in variety and delicious. 7. Good sound insulation: quiet and private, rest without being disturbed.
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Response from Property: Your satisfaction is like a breeze in summer, which makes people feel relaxed and happy. This encouragement makes us more determined to provide quality services. We look forward to continuing to create a warm and comfortable accommodation experience for you in the days to come.
M746492****
Elegant 2-bed Room
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 3, 2025
This hotel has good service, good hygiene, and complete facilities. In short, it is very good.
Original TextTranslated by Google
Response from Property: Thank you for your warm praise and support for our hotel! We are very pleased to see your thoughtful comments. Your affirmation is the greatest motivation for our unremitting efforts and makes our persistence more meaningful. We will continue to improve our service quality and look forward to welcoming you again and meeting you again from afar!
M753702****
Elegant Queen Room
Stayed in Feb 2025
Other
36 review
10/10
Outstanding
Posted on Mar 23, 2025
The comfort of staying at Nalati Hotel is very good
Original TextTranslated by Google
Response from Property: Your satisfaction is our greatest happiness. Thank you for choosing our hotel. We look forward to continuing to bring you warmth and surprises in the future.
Meizijiunini5
Elegant Queen Room
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 29, 2025
I am very grateful to the front desk lady for calling me in advance to find out the number of guests staying in the room and upgrading the family room for free. Especially considerate service.
Original TextTranslated by Google
Response from Property: Your satisfaction is like a breeze in summer, which makes people feel relaxed and happy. This encouragement makes us more determined to provide quality services. We look forward to continuing to create a warm and comfortable accommodation experience for you in the days to come.
_WeChat33302****
Premier Executive Smart Suite (Bathtub)
Stayed in Feb 2025
Business traveler
24 review
10/10
Outstanding
Posted on Mar 20, 2025
Driving to Xinyuan County, Narat International Hotel is my savior! When we arrived at the hotel, the front desk checked us in quickly and enthusiastically, which instantly boosted our favorability. The room was spotlessly clean, well-equipped, and couldn't be more comfortable. The service staff is always available, attentive and the experience is great. There is a very romantic small bar on the first floor of the hotel, with a wide selection of drinks and superb bartenders. It is the perfect place to relax when you are tired of shopping. For those who drive themselves, the hotel's large parking lot is very friendly and free, so there is no need to worry about parking problems. Everything is impeccable and must be given five stars!
Original TextTranslated by Google
Response from Property: Your satisfaction is like a breeze in summer, which makes people feel relaxed and happy. This encouragement makes us more determined to provide quality services. We look forward to continuing to create a warm and comfortable accommodation experience for you in the days to come.
M473938****
Elegant 2-bed Room
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 12, 2025
1. As soon as I approached the hotel, the doorman came up to me warmly to help me with my luggage, and I felt a warm feeling in my heart. As you step into the lobby, you will see the high ceiling and sparkling crystal chandeliers, which are very impressive. The front desk staff not only checked us in quickly, but also recommended some great snack streets nearby. The room is warmly decorated and the bedding is skin-friendly and soft, which gave me a good night's sleep. I was awakened by the singing of birds outside the window in the early morning. I opened the curtains and saw green everywhere. This stay is like a warm journey home.
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Response from Property: Meeting you is like the brightest star in the night sky, illuminating our direction. Thank you for your five-star praise. We cherish your trust. We look forward to meeting you again in the near future and sharing wonderful times together.
M887667****
Elegant 2-bed Room
Stayed in Jan 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 3, 2025
The hotel environment is comfortable, clean and hygienic, and the service is thoughtful. It makes me feel like home and I will come again next time.
Original TextTranslated by Google
Response from Property: Thank you for your compliment on our hotel, we are honored to have you spend a wonderful evening. We attach great importance to your evaluation and will continue to improve our services to make you satisfied with every stay.
_WeChat230075****
Elegant Queen Room
Stayed in Jan 2025
Traveling with friends
4 review
9.7/10
Amazing
Posted on Feb 26, 2025
The hotel is located in the center of the development zone, easy to find, with ample parking spaces, advanced facilities and equipment, clean and hygienic environment, good environment and considerate service. It should be one of the best hotels in Xinyuan County.
Original TextTranslated by Google
Response from Property: Thank you for your support! Wish you all the best and look forward to seeing you again!
M428082****
Elegant 2-bed Room
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 12, 2025
Facilities: Very good Hygiene: Very good Environment: Very good Service: Very good
Original TextTranslated by Google
Response from Property: Thank you for your compliment on our hotel, we are honored to have you spend a wonderful evening. We attach great importance to your evaluation and will continue to improve our services to make you satisfied with every stay.
Anonymous User
Deluxe 2-bed Room
Stayed in Jun 2024
Family
33 review
2.0/10
Posted on Jul 7, 2024
I was deceived by Five Diamonds. To be honest, this is the worst hotel in Yili for domestic tourism. It is almost the same as the newly opened Three Diamonds in the county. It has too many flaws. Service: non-existent. Two security guards were watching as they loaded four large boxes into the car, but no bellboy helped. The foreman was so mean. I called in advance and asked for a room with a company to accompany me. When I arrived at the front desk, he said there was no room available. The foreman came over and asked me in a very aggressive manner which phone number I called and who I was looking for. He said that their tour guide room is only for foreign guests and receptionists. I made a call through Ctrip. Who knows which phone number is which? She hesitated and said she wanted to ask Ctrip to verify whether I had made this call. In the end, I didn’t know if she heard Ctrip’s recording. The next day, I handed in a breakfast coupon for breakfast. A moment later, a woman asked the elder angrily if he had handed in a breakfast coupon, and what about his management and quality. Breakfast was cold and poor. The six hot dishes were all cold. Three cold dishes and two kinds of steamed buns were gone. It was not as simple as the three diamonds in the county. It was also broadcast live to the guests in the hall. Location, the new district is not in the old county, there is nothing, but it is close to residential buildings. The facilities are free of charge when you come in. The decoration smells very bad. It is so new that the safety buckle is broken, the window cannot be closed, and the hair dryer falls off when the socket is unplugged...
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at Nalati International Hotel. We are deeply sorry for the unpleasant experience you had during your stay. We have also verified the issues you reported as soon as possible. First: we will make the following explanation on the issue of the companion room. It was confirmed that day Your tour guide called the hotel to coordinate whether a bed for a companion can be provided. The hotel front desk clearly replied to your tour guide that the hotel does not provide a bed for a companion. If there is a room available on the day, try to accommodate it. If the room is full, the hotel will help arrange for outings. The tour guide will be happy to do so. Accept, this hotel has never agreed to the request of the Secretary to accompany you to the hotel. If you have any objections, you can retrieve the call recording. The front desk said to check the situation at that time, but you did not accept any explanation. In this case, the hotel still actively coordinated to provide a room to your tour guide, but your tour guide did not actually check in. Second: Regarding the issue of collecting breakfast coupons, some staff did ask about the payment of breakfast coupons, but this was a normal work inquiry. Please understand. Third: Regarding what you said about the new district not being in the old county seat, I would like to give you the following introduction. Our hotel is adjacent to the Kaiyuan Food Plaza in the south, the Rural Commercial Bank and the Government Service Hall in the east, and the Swan Lake Sports Park in the north. convenient. Third: Regarding the plug-in board situation, the whole hotel is smart and the plug-in board is a magnetic plug-in board. Fourth: Regarding the non-existent service, two security guards were loading four large boxes into the car without any help from the bellman. This hotel strictly implements the requirements of the public security department, and the security guards are only responsible for security inspections. It was peak passenger time at that time, and the bellman was delivering other guests' luggage. Please understand. Finally, we deeply apologize again. We understand your hard work and wish you a pleasant journey.
320080****
Elegant Queen Room
Stayed in Feb 2025
Business traveler
5 review
10/10
Outstanding
Posted on Mar 28, 2025
The room is clean and comfortable, and the service attitude is good!
Original TextTranslated by Google
Response from Property: Thank you for your compliment on our hotel, we are honored to have you spend a wonderful evening. We attach great importance to your evaluation and will continue to improve our services to make you satisfied with every stay.
320572****
Elegant 2-bed Room
Stayed in Mar 2024
Business traveler
1 review
10/10
Outstanding
Posted on May 1, 2024
Heading to the longed-for Nalati Grassland, in order to eliminate the fatigue of long-distance travel, I am picky about the sleeping environment. I made a special guide on Ctrip.com and finally chose to stay in the most well-received Nalati International Hotel in the local area. After parking the car in the large parking lot, as soon as I entered the lobby, I was shocked by the luxurious and high-ceilinged lobby. It felt like entering a five-star hotel. The receptionist at the front desk was very considerate, and the check-in was quick and convenient. The front desk lady enthusiastically helped to lift the hand luggage to the elevator. A golden carpet makes the whole corridor elegant and luxurious. Swipe the card to enter the room, the high-end and fashionable decoration style makes people shine, the integrated smart home opens instantly, and the experience of a five-star hotel in a metropolis is oncoming. The large, clean and tidy standard room bed is enough to meet the living space of a family traveling by car. Lying on the sofa and relaxing, looking out through the floor, the blue sky in the distance and the alpine grassland scenery are in full view. Go out to the pedestrian street in the afternoon. The surrounding supporting business district is complete, the business atmosphere is strong, and the park is shaded by trees, which complements the hotel supporting facilities. The solemn city government opposite the hotel makes people feel safer when traveling. This five-star accommodation experience must be sincerely recommended to travelers.
Original TextTranslated by Google
6/11
Response from Property: We are pleased to hear that you appreciate our staff and facilities. Our staff is very dedicated in providing thoughtful service and they will always strive to provide better services for our guests. And our facilities are always kept clean and tidy to provide guests with a comfortable accommodation environment.