Just Hotel Milano Reviews

We came in at 12pm but was unable to checkin, so we deposit our luggage and came back later at night. The fact that we came in early and were still given basement 1 room, when we were never given basement rooms before… We were shocked… There was no aircon in the room, told the staff and he tried to reset the system and after that then told us it’s the general aircon system, seems like he wasn’t clear of the system well enough, after that then told us it’s the heater??! confusion… Then told us we had to open the windows, but we are on the basement floor/ ground which had a door, and supposed to open the window for air.. ? Thought it was kind of dangerous as strangers might enter our room even tho they told us it’s under hotel premises, still felt the danger and couldn’t sleep coz of this. We told them to change us next day to other rooms. After the change the rooms were way better.. but the bathroom had water leakage until the bedroom. Hotel did not provide basic things like water, kettle or coffee and tea which other hotels provided. Had to request for a few times then they provided us.. service was really slow too.. Heard from other hotel users, they missed out providing towels and changed them to other hotels opposite, when they paid more for this hotel. Would not visit this hotel again. Horrible for the price paid, totally not worth it.. service is also very bad. only had one hotel staff at night when many ppl were checking in at the same time and we had to wait for quite awhile. The staff were not friendly too.. no service recovery as well, until we had to request many times.

Good location just in front of “ glam hotel@ in front of central train station which is convenient to travel, the hotel was quite new but one elevator was out of order so need to wait for more than 10mins to get down since the elevator is quite small if you need to bring the luggages with you and there is no porter to help the luggages since there is a lot of steps in front door! However, the reception is very friendly and helped me arrange a bigger and quiet room to sleep, will come back again in my next trip!

Lovely hotel, very clean. Central location, you can see Milano Central station from the hotel, and there's a metro station about 20m away. Check in staff very welcoming, nothing too much trouble. Lifts throughout the hotel so you didn't have to struggle with getting bags up and down stairs which is always a win! Great resteraunts nearby

Great location, just a few steps away from Central Station. Friendly staff, got upgraded to a higher level room. The room was comfortable and extremely quiet. Highly recommended.

Just Hotel had fantastic staff who went the extra mile to ensure that our stay was great. The experience here was better than expected. Staff were helpful. Breakfast was good.

Night shift receptionist is horrible, not going to take the customer’s luggage by herself, but let the customer to take

Good location. Near the metro station!l, good amenities and supermarkets within 5-7 mins walk.

Conveient location near central railway. Very helpful and friendly staff.

location is convenient, 1-2 minutes walk to central station. Just didn’t like the smell of the toilet and that the room is a bit dark. Overall okay, will consider staying again.

Location is very good very convenient. Clean and safe.

Good!

Smooth check in and friendly staff. Location is right opposite Milano Centrale station which is super convenient. Room is clean but the smell/scent was too strong. No heater either and barely any amenities.

Hotel was great staff were very accommodating and helpful, couldn’t have asked for a more convenient location. My only problem is that the tv is not a smart tv and does not have applications such as Netflix etc. other than that nothing to complain about

I booked a room for 3 people but there are always 2 sets of towels etc. they don’t offer box tissue or other complimentary tea bag or water. Not even a kettle.