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Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(1522)
Positive reviews(1494)
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Negative reviews(28)
M673443****
Mini Room
Stayed in Aug 2025
Other
15 review
10/10
Outstanding
Posted on Sep 12, 2025
The service was excellent, and the staff were very friendly. The room was clean, tidy, odor-free, spacious, and bright. The location is incredibly convenient, with a subway station right downstairs.
Original TextTranslated by Google
Response from Property: The hotel offers free parking and is located next to the subway entrance, close to the BRT, and has full-house intelligent control. Let yesterday's troubles be handed over to the wind, and let today's touches turn into smiles. Give your busy mind a break and make ordinary life happy. Thank you for your support along the way. Xia Shang Yixiang Xinyu Hotel will remember it in our hearts and hope that every day in the future will be naturally smooth.
_M1598586****
Cozy Queen Room
Stayed in Aug 2025
Business traveler
2 review
10/10
Outstanding
Posted on Sep 9, 2025
My stay this time far exceeded my expectations! The biggest surprise was the incredible convenience of transportation and parking, which perfectly addressed all our core travel needs.
The hotel is just about a 3-minute walk from the subway station exit, so even with luggage, it's a straightforward journey with no detours. You can take the subway directly to city attractions and commercial districts, eliminating the hassle of long taxi queues or searching for bus stops. This is incredibly convenient for tourists like us who rely on public transport. And for those arriving by car, there's absolutely no need to worry. The hotel has its own spacious parking lot with plenty of spaces, allowing you to park and check in directly. This makes luggage transfer incredibly easy and saves you the trouble of searching for temporary parking nearby.
Beyond the major highlights of transportation and parking, the hotel's overall service was also very thoughtful. Check-in at the front desk was quick, the room was clean and tidy, and all the facilities were convenient to use. Next time I'm in the area, I'll definitely prioritize staying here again. I highly recommend it to anyone who values travel convenience!
Original TextTranslated by Google
Response from Property: The hotel offers free parking and is located next to a subway station, close to the BRT and smart home control. By chance, we met you, and by chance, you chose us. Life offers so many choices, and each one is a form of fate. Thank you for allowing us to meet you. Your thoughtfulness and care will surely bring you a lifetime of warmth. We look forward to meeting you again!
M753407****
Cozy Queen Room
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 9, 2025
The location is extremely convenient, with direct metro and bus routes. Free parking is also available. Highly recommend!
Original TextTranslated by Google
Response from Property: 酒店可享免費停車,位於地鐵口旁,靠近BRT、全屋智控,一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們,生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的貼心,您的關懷,定收穫一生的温暖。期待與您再次相逢!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Jul 2025
Family
1 review
8.5/10
Very Good
Posted on Sep 1, 2025
We are a family traveling with two toddlers. The front desk was very accommodating and even provided kids’ slippers upon check-in. Check-in and check-out were smooth with no issues. The hotel kindly allowed us to store our luggage after check-out, so we could return later to collect it.
Extra water bottles can be collected at the lobby anytime, which was very convenient during the day. Overall, we had a great experience staying at this hotel. A big bonus was the smart toilet bowl in the room — definitely a pleasant surprise!
Response from Property: 酒店位於地鐵口旁,靠近BRT、全屋智控,親愛的家人:“有朋至遠方來,不亦樂乎”,很高興您能滿意!此次美妙的入住體驗令我們堅信與您的再次相逢必定幸福依然,快樂不斷;我們的房間温馨簡約,品質的服務衹為您與您的家人打造一個家外之“家”。我們將一直守候,用我們的微笑為您的旅途增添一份喜悦!
M14163****
Deluxe Room (2 Beds)
Stayed in Jul 2025
Family
5 review
7.0/10
Posted on Aug 21, 2025
The location is excellent, not far from both the subway and bus stations, making it very convenient to get around. However, the only major downside was the incredibly poor Wi-Fi and mobile network reception; streaming videos was impossible due to constant buffering. On the first night, the TV in our room wasn't working. We switched rooms on the second day, hoping for better internet, only to discover that the entire 4th floor suffered from terrible connectivity. Consequently, our entire three-night stay felt quite underwhelming.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you sincerely for choosing to stay at our Xiashang Yixiang Xinyu Hotel and sharing your personal experience! We deeply value every guest's experience. We have carefully noted the strengths and weaknesses you mentioned and are working diligently to optimize your plans. We look forward to welcoming you back next time! Going forward, we will prioritize providing a natural and comfortable experience for our guests. Our smart guest rooms are equipped with Xiaodu voice control, smart toilets, and electric curtains, striving to provide guests with a sense of technology and convenience. We look forward to welcoming you back again and creating wonderful memories with even better service! We wish you a happy stay!
Anonymous User
Executive King Room (Full House Xiao Du Smart Control + Lai Fen Hair Dryer + Fridge)
Stayed in Jul 2025
Family
24 review
9.2/10
Great
Posted on Aug 10, 2025
The hotel is conveniently located near the subway station, right next to the popular 'Xiao Yanjing' food stall. The service was excellent, and they even provided complimentary desserts and fruit snacks. The room was quite spacious, and a particular highlight was the comfortable sofas and lounge chairs in the relaxation area. Highly recommend!
Original TextTranslated by Google
Response from Property: 酒店位於地鐵口旁,靠近BRT、全屋智控,親,非常感謝您的讚美,在您的讚美下我們會更加精益求精,能夠一直得到您的青睞才是我們最初的夢想,不忘初心,方得始終。所以我們不敢有絲毫鬆懈,真誠的希望您每一次的入住都有愉快!
M239207****
Deluxe Room (2 Beds)
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Aug 13, 2025
The service was excellent. The lobby and hallways felt very upscale, and the rooms themselves were spotless. Breakfast was well-balanced and nutritious. It's conveniently located right next to the subway entrance. They even provided disposable amenities for children, making it perfect for families with kids. I extensively researched before choosing this hotel, and it truly offers excellent value for money.
Original TextTranslated by Google
Response from Property: The hotel is located next to the subway entrance, close to the BRT and features intelligent home control. Hello, dear guest! I'm delighted to read your review. It's our first time meeting you, and we'll be back soon. Providing attentive service is my motto, and having such thoughtful guests like you is a blessing. My hotel is committed to providing every guest with a superior stay experience. Satisfaction is only the starting point; surprise and touching moments are our ultimate goal. You can expect the most sincere service. We look forward to your continued choice.
M47346****
Mini Room
Stayed in Jun 2025
Family
5 review
9.2/10
Great
Posted on Jul 15, 2025
The room was clean. We enjoyed refreshing summer drinks and exquisite snacks. Its proximity to the subway made transportation incredibly convenient.
Original TextTranslated by Google
Response from Property: The hotel is located next to the subway entrance, close to the BRT and the whole-home intelligent control. It's not easy to meet someone in such a vast sea of people. It's our honor to meet you. We always insist on providing every consumer with a reasonable price, excellent service, a warm and comfortable living environment, and give every consumer an unforgettable stay experience. We sincerely look forward to your visit again! Thank you again for your good comments, and wish you a happy every day!
Anonymous User
Cozy Queen Room
Stayed in Jun 2025
Traveling with friends
3 review
3.2/10
Posted on Jul 23, 2025
Upon checking into the room, I was quite disappointed. Based on other reviews, I expected a spacious room, but it turned out to be very small. Many reviews mentioned having two chairs and a table by the window, but my room lacked these entirely. When I inquired at the front desk, they claimed these amenities were for VIPs, which I found hard to believe, as there was no mention of such exclusive perks during booking, and it's unlikely every other guest was a VIP.
The room had several issues. The door handle and lock were faulty, making it difficult to secure the door properly, which made me feel quite unsafe. The bathroom was also peculiar; the motion-sensor lights kept flickering on and off, which I found annoying. The only slightly positive aspect was the floor-to-ceiling window. Furthermore, with only one table and one chair, my friend and I had to eat with one at the table and the other on the bed – it was simply too cramped!
Regarding service, my friend and I arrived to find our room wasn't ready. We waited for over an hour, and when I couldn't wait any longer, I approached the front desk. They suggested we could leave our luggage and go out, which I accepted. While the front desk staff were helpful, I still felt the room itself didn't live up to the descriptions or photos on the booking platform.
On the positive side, cleanliness was good; the housekeeping staff came to clean every day.
However, the overall experience was disappointing. The room significantly differed from my expectations, and it gives me the impression that hotels in Xiamen might generally be quite small. This trip wasn't as enjoyable as I'd hoped, largely due to the accommodation.
Original TextTranslated by Google
Response from Property: Dear Ludao players, thank you for staying at the Xia Shang Yi Xiang Xin Yu Hotel and for your valuable feedback! We sincerely apologize for the unpleasant experience you experienced during your stay. Regarding the two stools and a table you mentioned by the window, this is only provided with our Light Luxury Dopamine Color King Bed. If you feel there isn't enough seating, please inform the staff to arrange for additional seating. Regarding the door lock issue, you can also contact the front desk staff, who will address it promptly. The hotel is staffed 24 hours a day. We apologize for the delayed cleaning due to recent hotel occupancy. Thank you for your valuable feedback! We sincerely apologize for the unpleasant experience you experienced during your stay. Thank you very much for your trust and support. Your feedback is very important to us, and we take every one of your comments seriously. Xiao Yu is constantly working to collect customer feedback. Please feel free to contact us with any comments or inquiries during your stay. Xiao Yu is available 24 hours a day. We appreciate your feedback and hope to address these issues and provide better service in the future.
Anonymous User
Deluxe Room (2 Beds)
Stayed in May 2025
Family
31 review
10/10
Outstanding
Posted on Jun 29, 2025
I've actually stayed at this hotel several times now and always return because I've generally had good experiences. This time, I'd like to share my thoughts on my most recent stay.
The front desk staff were polite, as always, though not quite as warm or enthusiastic as during my previous visit, which was still acceptable. Room cleanliness was generally fine, but the shower drain was quite sluggish. The water built up so much that I was concerned it might overflow out of the bathroom, forcing me to shower very quickly.
Unfortunately, the delivery robot was out of service for maintenance this time. This meant that if staff were busy, we had to go downstairs ourselves to pick up any food deliveries.
While there's definitely room for improvement in some areas, I'm still reasonably satisfied with my stay overall.
Original TextTranslated by Google
Response from Property: 酒店位於地鐵口旁,靠近BRT、全屋智控 ,親愛的客官您好!非常開心看到您的評價初相遇,若重逢。提供用心服務,是我的宗旨,擁有您這樣有心的賓客,也是我的福氣。我家酒店一直致力於為每一賓客都帶去優質的入住服務體驗,滿意衹是起點,驚喜和感動才是我們的終極目標。您能感受到最真誠的服務。期待您下次繼續選擇。
Irene_sy
Deluxe Room (2 Beds)
Stayed in May 2025
Family
8 review
10/10
Outstanding
Posted on Jun 28, 2025
Traveling with our 4-month-old baby on a road trip, we opted for a family-friendly room. The hotel was fully equipped with everything we needed, offering bed guards, laundry and drying services, and free parking. The front desk staff were incredibly thoughtful and attentive.
Original TextTranslated by Google
Response from Property: 店位於地鐵口旁,靠近BRT、全屋智控 ,看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~我們力求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。夏商怡翔新語是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示我們的獨特魅力。客官的鼓勵是對我們最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇~
Guest User
Mini Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 4, 2025
The hotel is conveniently located near both a metro station and a rapid transit bus stop, with taxis also readily available. We greatly appreciated the complimentary room upgrade from the front desk. The room was well-appointed, comfortable, and spotlessly clean, leaving us extremely satisfied. Both the front desk and housekeeping staff were incredibly welcoming and friendly, always prompt in their responses and ready to assist with any queries.
Original TextTranslated by Google
Response from Property: 酒店位於地鐵口旁,靠近BRT、全屋智控 ,哇哦:我們突然被親的點評感動到了!如此走心的點評,把夏商怡翔新語描述的面面俱到!看來親即將要跨入忠實粉絲的行列了呢,感謝您的點評,期待您的下次入住哦!
M504139****
Superior 2-bed Room
Stayed in Apr 2025
Family
16 review
10/10
Outstanding
Posted on May 28, 2025
The room was a good size, and the bedding was incredibly comfortable. The hotel staff were exceptionally friendly and helpful. Having a washer/dryer was a huge convenience, and the location was also excellent. We particularly enjoyed the 'Xiao Yanjing' eatery downstairs, which offered delicious food at very reasonable prices.
Original TextTranslated by Google
Response from Property: 酒店位於地鐵口旁,靠近BRT、全屋智控 ,把昨日的煩惱交給風,讓今天的感動化作笑容給忙碌的心情放個假,讓平凡的生活變得快樂,感您一路的支持,夏商怡翔新語酒店銘記於心,希望未來的每一個日子,自然.而然,事事順心
John TJ L
Large Space Double Bed Room With Tub (Xiao Du Smart Control / Lai Fen Hair Dryer / Comfortable Sofa)
Stayed in Apr 2025
Couple
14 review
10/10
Outstanding
Posted on May 13, 2025
Location: Excellant. Very near Metro and a few nice restaurants nearby. Convienient stores are also near.
Room is clean, large and very comfortable. We were initally given the room away from the road, but we wanted the one in pink layout room. Although we were notified that it is near the road and may be abit nosiy at night, we hardly hear any road noise at all. Very thoughful of the reception to pre advise us on the downside of selecting this room.
Services were good from the housekeeping to the receptions. Sorry i did not get their names but the 2 male receptionists deserved special mention. They are very helpful and gave good advise when we need anything.
Overall we are very happy staying in this hotel. Definitely will stay in this hotel when I come back to Xiamen again.
Anyone reading this post, just choose this hotel , you will never go wrong with it :)
Response from Property: Dear guest,
Hello! Thank you for choosing to stay in our hotel and taking the time to share such a detailed stay experience! Your satisfaction is the biggest motivation for us to keep moving forward, and reading your recognition is the warmest encouragement for our team.
About location: I am glad that you are satisfied with the location of the hotel! We always believe that convenient travel and rich living facilities are important plus points for the journey. The design surrounded by subways, restaurants and convenience stores is to allow every guest to explore Xiamen like a local.
About the room: We are very pleased to know that you are surprised by the quietness and comfort of the pink theme room! The housekeeping team has always taken "details healing" as the criterion. Whether it is the visual temperature of the room design or the installation of sound insulation cotton strips, we hope to make you feel the relaxation of "home away from home". Your tolerance and understanding of the need to change rooms also make us feel warm.
About service: Your praise for the front desk colleagues has been conveyed to the team as soon as possible! The two ** (whisper, it is probably our humorous Allen and "Xiamen Live Map" Leo) are more motivated after hearing your praise~ It is our great honor to provide you with local food guides, travel route planning and other thoughtful services.
Thank you again for your sincere recommendation like a friend! There are still many chapters of Xiamen's story waiting to be written with you, and we look forward to meeting you again in the near future. By then, we may reserve a colorful room for you and give you a cup of welcome tea, okay? 🌺
Wish you a happy life and best wishes!
M291atqik****
Cozy Queen Room
Stayed in Jul 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Aug 22, 2025
The room was elegant and spotlessly clean.
Original TextTranslated by Google
Response from Property: 酒店位於地鐵口旁,靠近BRT、全屋智控,親愛的家人:“有朋至遠方來,不亦樂乎”,很高興您能滿意!此次美妙的入住體驗令我們堅信與您的再次相逢必定幸福依然,快樂不斷;我們的房間温馨簡約,品質的服務衹為您與您的家人打造一個家外之“家”。我們將一直守候,用我們的微笑為您的旅途增添一份喜悦!