Ibis Budget Manaus Reviews

This is the second time I booked this room in Manaus, because it is very cost-effective, and it is very convenient to take a taxi, close to Carrefour market and the central area

Excellent, the rooms are very beautiful, clean and the hotel areas are very beautiful, breakfast is very complete with lots of options.

Hello, I am writing to you because I was extremely overwhelmed by the service at your hotel during my two nights. I spent the night of September 10-11, as well as the night of September 13-14. On my first night (September 10-11) we had a disabled room. I fully understand that the people at the reception do not speak English, however, I tried for long minutes to make myself understood without translation apps without much effort on their part. Neither my friend nor I are disabled, so we did not need a disabled room. The second situation that hurt me deeply was the incident that occurred this morning (September 14). I forgot my gray sweatshirt in my room (room number: 1560) I realized that I had forgotten my sweatshirt at the airport. This sweatshirt has immense sentimental value to me. I had 2 and a half hours before my plane took off. So I had time to go back to the hotel or call someone I knew to pick up the sweatshirt. So I called the front desk to ask them to pick up my sweatshirt from my room. I was on hold on the phone for many minutes without any news. The front desk never answered me. I am extremely disappointed with this behavior, this sweatshirt had a sentimental value and I had the means to recover it, but the front desk stopped me. I am used to traveling to hotels in the À Concord group and they have never let me down. I am in São Paulo until the end of next week. I would like you to send me my sweatshirt urgently to São Paulo I will pay the delivery costs if there is any. I hope we can find a solution together, otherwise I would have to escalate the problem to the Accord group. Thank you Looking forward to your return, Matilde

When you pay almost 300 reais for a night, you expect a certain level of accommodation. The apartment I stayed in had no minibar, wardrobe or shower stall. It was like a prison, with a bed, a small TV and a piece of wood on the wall with two crosspieces hanging from it. The parking lot has a daily fee of 30 reais, which is charged separately. When I got to the room and saw the level of accommodation, I tried to cancel but was informed at reception that the cancellation would not entitle me to a refund. This stay was a total disappointment, I never thought I would pay so much for so little.

Normal performance, high cost performance in Manaus

Very satisfied, good environment

The facilities are very clean, and they have a sensational family atmosphere.

The facilities are definitely good in the local area, of course, don't expect too much, mainly because other hotels are too poor to support, so overall it is recommended

The room is pretty good, the surrounding area is prosperous and the roads are convenient.

The room is clean and has bunk beds

The price is right, the location is very good, 200 meters around is the millenium shopping center, Amazonas shopping center

The place is beautiful and well located, rooms are small. There is no minibar in the rooms and during my stay there was no room service to clean it