VISHAN· Vishang Designer Tide Hotel (Zhongshan Road Pedestrian Street Store) Reviews

Response from Property: Hello, dear! Receiving your enthusiastic review is so heartwarming! It's truly heartwarming to hear you say our Chaosu is "amazing." We're located just a one-minute walk from Zhongshan Road, so you can immerse yourself in the vibrant world of Xiamen. The rooms are modern and spacious, and even include laundry facilities, adding a touch of homey comfort to your trip. Your appreciation is truly a testament to all these thoughtful efforts. Hearing you praise the service, "Everything was great," the front desk staff must be incredibly happy. After all, "attentive to every need" is something we hold dear. Next time, check out our street-view rooms—the lighting is amazing! Your strong recommendation is truly inspiring! This recognition will keep us going. We look forward to spending another relaxing time with you amidst the vibrant Xiamen scene.

Response from Property: Dear Guest,Thank you so much for your heartfelt review—your words have truly warmed our hearts! We’re absolutely delighted to hear you think our hotel is the prettiest in Xiamen, and that you enjoyed the clean interiors and our central location on Zhongshan Road.It means the world to us that our team, especially Xiao Su and Xiao Xu, left such a positive impression with their kindness and helpfulness. Going the extra mile to make our guests feel cared for is what we strive for, and knowing they touched you deeply makes all our efforts worthwhile.Your desire to return to our hotel on your next trip to Xiamen is the highest compliment we could ask for. We’ll be sure to pass along your gratitude to Xiao Su, Xiao Xu, and the entire team—they’ll be thrilled to hear it!We’re already looking forward to welcoming you back with the same warmth and care. Until then, take care, and we hope to see you soon!尊敬的宾客：非常感谢您饱含心意的评价 —— 您的话语真的温暖了我们的心！得知您认为我们酒店是厦门最漂亮的，并且喜欢这里干净的内部环境以及位于中山路的中心位置，我们感到无比欣喜。我们的团队，尤其是小苏和小徐，能用友善和乐于助人的态度给您留下如此美好的印象，这对我们来说意义非凡。我们一直努力为宾客付出额外的关怀，而知道他们深深打动了您，所有的努力就都值得了。您说下次来厦门还想入住我们酒店，这是我们能收到的最高赞美。我们一定会把您的感谢转达给小苏、小徐以及整个团队 —— 他们听到后一定会非常开心！我们已经迫不及待地期待着再次用同样的热情和关怀迎接您的到来。在此之前，请您保重，期待与您早日相见

Response from Property: 親愛的小主，太感謝您的強烈推薦啦！工作人員超級友好、樂於助人，還能説流利的英語，房間寬敞乾淨，服務和位置都很棒，這些能被您一一肯定，小維心裏滿是歡喜～ 能用貼心的服務和舒適的環境讓您滿意，是小維最開心的事。期待您和更多朋友的到來，享受同樣舒心的住宿體驗呀！Dear guest, thank you so much for your enthusiastic recommendation! We’re thrilled to hear that our staff were extremely friendly, helpful, and fluent in English, and that you found the rooms spacious and clean, with excellent service and a great location. Your recognition of all these aspects fills us with joy.It makes us so happy to know that our attentive service and comfortable environment met your expectations. We look forward to welcoming you and more of your friends back, so you can enjoy the same pleasant stay experience again!

Response from Property: Thank you so much for your wonderful review—we’re absolutely thrilled to hear that your stay with us was memorable! It means the world to know that our central location, clean and well-maintained interiors (especially the loft for your family of 4), and the efforts of our team left such a positive impression.Our staff take great pride in going the extra mile, so we’re delighted they could assist with the little hiccups and make things right for you. From the front desk to our cleaning team, everyone strives to create a warm, helpful environment, and it’s amazing to hear that shone through during your stay.We can’t wait to welcome you back to Xiamen—and to Vishan—soon! Here’s to more great memories on your next visit. 😊亲爱的小主 您好 非常感谢您的精彩好评！得知您在这里拥有一段难忘的住宿体验，小维感到无比欣喜！小维的核心地理位置、干净整洁且维护良好的内部环境（尤其是为您一家四口准备的复式 Loft 房间），以及团队的服务能给您留下如此积极的印象，对小维而言意义非凡。小维的员工始终以提供超预期的服务为荣，因此，他们能够帮您解决遇到的小麻烦并妥善处理，小维感到非常欣慰。从前台到清洁团队，每一位成员都努力营造温暖贴心的氛围，很高兴得知这份用心在您的住宿过程中得到了体现。小维迫不及待地期待您再次来到厦门，再次入住 Vishan！祝您下次来访能创造更多美好的回忆。😊

Response from Property: Dear valued guest, thank you so much for your highly recommendation! Xiaowei is really happy that the comfortable and clean room made your stay pleasant. The enthusiasm and politeness of all receptionists, especially their patience in answering questions and meeting your needs even when you arrived late, are exactly the warmth Xiaowei wants to convey. This recognition is more precious than anything else. We are looking forward to your return and hope you can continue to enjoy this thoughtfulness and comfort again!亲爱的小主，感谢您的强烈推荐呀！房间舒适干净能让您住得舒心，小维特别开心～ 所有接待员的热心和礼貌，尤其是在您很晚到达时还耐心解答疑问、满足要求，这些都是小维想传递的温暖～ 这份认可比什么都珍贵，等着您再来，继续享受这份贴心与舒适呀～

Response from Property: 親愛的小主，謝謝您的認可！能讓您感受到位置的便利、房間的潔凈舒適，還有工作人員的熱心，小維特別滿足～期待下次還能為您提供同樣舒心的服務呀～

Response from Property: 親愛的小主，感謝您如此細緻地分享入住體驗，每一句肯定都讓小維心裏暖暖的～ 能成為您心中 “最好的四星級民宿之一”，是我們最珍視的認可。李小姐的熱心幫助被您記住，小維替她感到開心 —— 用心對待每一位客人的需求，本就是小維該做的事。您看重的大而乾淨的內間、安靜的環境、優秀的隔音，還有 24 小時自助洗衣房，以及中山路的便利位置（近觀光巴士站和渡輪碼頭），這些細節能讓您和家人滿意，正是我們打磨服務的初心。孩子們喜歡房間裏的智能控制設施，這份小歡喜也讓小維覺得特別感動。您説 “強烈推薦”，還願意再來，這是對小維最大的鼓勵呀！小維會把這份用心一直延續下去，等着您和家人下次來廈門，再享這份舒心與温暖～

Response from Property: Dear guest, thank you for your detailed sharing! Being able to provide you with a spacious space in the center of Xiamen and being only a 3-minute walk to Zhongshan Road, allowing you to easily explore the surrounding food, attractions and snacks, is the advantage that Xiao Wei values most when choosing a location. I look forward to your next visit to continue to enjoy this convenience and comfort!

Response from Property: I am so praised! The most needed facilities for families with children are hidden in the details. Xiaoweijia has a superior geographical location and convenient transportation. It is next to Zhongshan Road. Xiaoweijia is always a happy place for family travel.

Response from Property: 親愛的小主，您好！感謝您和家人的暖心分享！很高興小維家能成為您廈門之旅的温馨驛站，您的點名表揚讓他們都樂開了花，從抵達時的貼心接待到房間的寬敞舒適，還有中山路的便利加持，很高興這些細節能拼湊出您的美好回憶～您的推薦是小維最珍貴的勛章，期待您再次光臨！Thank you for sharing your warm family memories with us! We’re delighted that Xiaowei Hotel became the cozy haven for your Xiamen trip. Your heartfelt shout-out to Connie, Eric, and Jason has brightened their day—they’re overjoyed to know their efforts made your stay extra special.From the warm welcome upon arrival to the spacious comfort of your room and the convenient location near Zhongshan Road, we’re thrilled these details crafted wonderful memories for you. Your recommendation is our greatest honor!We can’t wait to welcome you back soon. Until then, may your days be filled with sunshine!

Response from Property: 尊敬的小主：您好！感謝您的暖心推薦！小江收到您的誇獎已經開心到 “冒泡” 啦～能讓您感受到櫃枱夥伴的熱情、體驗到地理位置的便利，就是小維最大的滿足～期待下次重逢，繼續用温暖服務為您的出行增添美好回憶！😊

Response from Property: 感謝您選擇入住並分享真實反饋！非常抱歉空調與熱水器的故障給您帶來不便，我們已對設備進行全面檢修並優化温控系統，確保後續入住無憂。關於退房時的等待情況，我們深感歉意，早班人員在凌晨時有巡視和開燈的任務，導致前台會有臨時的無人情況，我們會加以改善。針對廚房 staff 的服務疏漏，我們已開展專項溝通培訓，力求提升全員服務意識。若您願意再次光臨，可直接聯繫我們預留優選房型，我們將用更完善的服務彌補此次遺憾，祝您旅途順遂！Thank you for choosing to stay with us and sharing your honest feedback! We sincerely apologize for the inconvenience caused by the air conditioning and water heater issues. We have conducted a comprehensive inspection of the equipment and optimized the temperature control system to ensure worry-free stays for future guests.Regarding the wait during checkout, we deeply regret the inconvenience. Our morning staff has tasks such as patrols and turning on lights in the early hours, which may temporarily leave the front desk unattended. We will improve this arrangement to avoid similar situations.For the service oversight by the kitchen staff, we have initiated special communication training to enhance service awareness across all teams. If you are willing to visit us again, please feel free to contact us directly to reserve a preferred room type. We are committed to making up for this 遺憾 （regret） with more thoughtful service. Wishing you a smooth journey ahead!

Response from Property: 親愛的小主，您好！感謝您如此細緻的認可！民宿地處購物區核心，步行可達菜市場與閩南菜館，這份便利正是小維為旅人打造的 “生活入口”；員工能成為您的 “旅行顧問”，您提到的每一處細節，都是小維持續打磨服務的動力，期待與您再次相遇！

Response from Property: 太開心我們的 “地理位置 buff” 被您精準捕捉啦！樓下就是中山路步行街，逛吃模式一鍵開啟，尤其是周邊鮮香滿滿的海鮮餐廳，簡直是味蕾的 “幸福開關”～無論是白天打卡網紅小店，還是夜晚漫步感受煙火氣，這份便利都是我們想為小主您呈上的 “旅行彩蛋”～期待小主您下次再來，解鎖更多藏在街頭巷尾的美味與驚喜呀！