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Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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Negative reviews(16)
Guest User
Charm Twin Room With High Altitude Oxygen Supply, Humidifier, And Whole House Floor Heating
Stayed in Sep 2023
Travel with friends
4 review
1.0/5
Posted on Sep 30, 2023
Please avoid this store! !
1. The hygiene is very poor. It may not even be cleaned. There is toothpaste in the wash basin and there is dust where the cups are placed.
2. The rolling paper obviously dried after getting wet. For hygiene reasons, it should not be used by customers anymore, but this store did not replace it in order to save money.
3. There was no cold water that day, so I called my boss and said the cold water had tripped.
4. No elevator! ! ! So you need to carry your luggage to the third floor by yourself
5. The odor in the bathroom sewer is very strong and smelly. It floats into the room and makes it impossible to sleep at all.
Original TextTranslated by Google
Response from Property: Dear guests, hello! The hotel sincerely apologizes for bringing you a bad experience during your stay. We will also strengthen the training of new employees and the maintenance of in-store facilities. The cold water will return to normal in about 20 minutes after you call to inquire. The hotel has 3 floors. , the luggage front desk will help you mention the check-in floor. We look forward to your next check-in! I wish you good health and good luck! The content of the previous reply remains unchanged. I will now reply to your follow-up comment. Your comment is based on your mood to mislead the facts. First, the cold water was stopped at that time and the hot water was supplied normally. Second, you said that the paper was not Okay, I'll arrange for the front desk to send it to you, but you won't open the door. Third, you said hygiene was not good, and I immediately asked staff to come to the site to deal with it, but you said it was not necessary. Fourth, our room only has 3 floors. There is indeed no elevator, but your luggage will be carried up to the floor for you. Fifth, you said that my reply did not address hygiene issues. We focused on checking the hygiene in the room. The bathroom is indeed careless. I also said in my reply that the training for new employees will be strengthened. You mentioned the smell of the room and you didn't let our staff go in to take a look at the whole thing. How do we know what the real situation is.
Guest User
Heated Floor Comfort Double Bed Room (Oxygen Supply + Humidifier + Whole House Floor Heating)
Stayed in Sep 2023
Travel with friends
11 review
4.5/5
Great
Posted on Oct 6, 2023
It's clean and tidy, and they also have prepared brown sugar ginger tea. The location is easy to find in Xinduqiao Town. It’s also very convenient to go to Yuzixi. It’s a good transit hotel!
The fried dough sticks and brown sugar pot helmets for breakfast are very good!
Photography paradise, well-deserved~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. I believe that Baiyunjian Hotel will become your travel companion and trustworthy friend. With your company and encouragement along the way, Baiyunjian will move forward more solidly and powerfully! We hope that our continuously improving service quality can continue to exceed your expectations, and we look forward to your next stay!
Guest User
Guestroom (2 Beds) (Floor Heating)
Stayed in Oct 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 20, 2023
There is an oxygen concentrator and it is also very close to the foot bath shop. It is suitable for people coming back from Daocheng. The altitude is 3400 and the whole town is covered.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star review. I believe that Baiyunjian Hotel will become your travel companion and trustworthy friend. With your company and encouragement along the way, Baiyunjian will move forward more solidly and powerfully! We hope that our continuously improving service quality can continue to exceed your expectations, and we look forward to your next stay!
Guest User
Guestroom (2 Beds) (Floor Heating)
Stayed in Oct 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 4, 2023
The room is quite decent, and the price of 849 yuan is not cheap during the National Day. Both front desk staff are local ******* girls, they are very enthusiastic❤, I really like chatting with them and listening to ******* stories👏
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star review. I believe that Baiyunjian Hotel will become your travel companion and trustworthy friend. With your company and encouragement along the way, Baiyunjian will move forward more solidly and powerfully! We hope that our continuously improving service quality can continue to exceed your expectations, and we look forward to your next stay!
Guest User
Heated Floor Comfort Double Bed Room (Oxygen Supply + Humidifier + Whole House Floor Heating)
Stayed in Sep 2023
Couples
16 review
5.0/5
Outstanding
Posted on Sep 28, 2023
Really good reviews, the floor heating is great, the service is very considerate, the breakfast is delicious, and the location is very convenient. I will choose it next time I come to Xinduqiao😘
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star review. I believe that Baiyunjian Hotel will become your travel companion and trustworthy friend. With your company and encouragement along the way, Baiyunjian will move forward more solidly and powerfully! We hope that our continuously improving service quality can continue to exceed your expectations, and we look forward to your next stay!
Guest User
Charm Twin Room With High Altitude Oxygen Supply, Humidifier, And Whole House Floor Heating
Stayed in Jul 2022
Travel with friends
30 review
5.0/5
Outstanding
Posted on Jul 21, 2022
The location is beside the 318 National Road, and the parking is convenient. The room is not big, but the sanitary condition is good, the dry and wet are separated, and the independent wifi network in each room is fast. The breakfast rice noodle tastes good, and the girls at the front desk are warm and lovely. It is a cost-effective hotel. I recommend everyone to stay here!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. I believe that Baiyunjian Hotel will become your travel companion and trustworthy friend. With your company and encouragement along the way in Baiyunjian, the pace of progress will be more solid and powerful! I hope our continuously improving service quality can continue to exceed your expectations! I wish you a happy day! Welcome to visit again!
Guest User
Guestroom (2 Beds) (Floor Heating)
Stayed in Jul 2022
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 20, 2022
The hotel is not bad, the location is easy to find, it has its own parking lot, and there are rhodiola and brown sugar ginger tea. The boss warmly recommended the attractions around us, and I will stay here next time I come to Xinduqiao.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. I believe that Baiyunjian Hotel will become your travel companion and trustworthy friend. With your company and encouragement along the way in Baiyunjian, the pace of progress will be more solid and powerful! I hope our continuously improving service quality can continue to exceed your expectations! I wish you a happy day! Welcome to visit again!
Guest User
Guestroom (2 Beds) (Floor Heating)
Stayed in Jul 2023
Family
8 review
5.0/5
Outstanding
Posted on Oct 2, 2023
Service hotline, clean room
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star review. I believe that Baiyunjian Hotel will become your travel companion and trustworthy friend. With your company and encouragement along the way, Baiyunjian will move forward more solidly and powerfully! We hope that our continuously improving service quality can continue to exceed your expectations, and we look forward to your next stay!
Guest User
Guestroom (2 Beds) (Floor Heating)
Stayed in Jul 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jul 21, 2022
The service was super good. It was close to 11 o'clock on the day of check-in. My husband had a serious reaction. In the middle of the night, the boss took him to the hospital for oxygen for a day without eating. the feeling of being at home
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. I believe that Baiyunjian Hotel will become your travel companion and trustworthy friend. With your company and encouragement along the way in Baiyunjian, the pace of progress will be more solid and powerful! I hope our continuously improving service quality can continue to exceed your expectations! I wish you a happy day! Welcome to visit again!
Guest User
Cozy Room (Double Bed) (Floor Heating)
Stayed in Jul 2022
Couples
10 review
5.0/5
Outstanding
Posted on Jul 20, 2022
The room is very clean, and there is oxygen to warm the floor. This is very necessary for people who travel to high altitudes for the first time. The boss is very attentive and attentive and responsive. He boiled tea from Rhodiola rosea for everyone to drink. high
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. I believe that Baiyunjian Hotel will become your travel companion and trustworthy friend. With your company and encouragement along the way in Baiyunjian, the pace of progress will be more solid and powerful! I hope our continuously improving service quality can continue to exceed your expectations! I wish you a happy day! Welcome to visit again!
Qingzhengqingzhengmama
Cozy Room (Double Bed) (Floor Heating)
Stayed in Jul 2022
Family
54 review
1.5/5
Posted on Jul 19, 2022
The price of more than 400 yuan is the same as that of a guest house of about 100 yuan. The smell of the room is very unpleasant. One of the pillowcases is dirty and ask the front desk to help you change it. Taking a shower, the water is full of Jinshan, and the washing table is very dirty, so I just take a rest one night. Early morning is also very poor, the arrangement on the first floor was noisy in the morning and the windows were still broken. The front desk service can also be handled by a few little girls. It is recommended that you choose other hotels!
Original TextTranslated by Google
Response from Property: Hello, dear guest, more than 400 yuan is provided for free oxygen in the room. If you have any needs during your stay, you can inform the front desk on the spot. We will ensure that the equipment in the room is normal. Breakfast is 3 steamed buns, rice noodles and eggs. , porridge, and side dishes. We apologize for the inconvenience caused to you during your stay.