Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(3712)
Positive reviews(3654)
Reviews with photos/video(585)
Friendly front desk staff(379)
Delicious breakfast(274)
Perfect for business trips(131)
Clean pool(55)
Great swimming pool(55)
Close to metro(52)
Delicious buffet(22)
Negative reviews(58)
Justin W92
Deluxe Double Room
Stayed in Oct 2025
Couple
27 review
10/10
Outstanding
Posted on Nov 17, 2025
Unfortunately, only 1 night spent at the hotel, but it was worth it. Great facilities and breakfast options. The rooms are great?
Response from Property: 【早餐豐富、服務周到,威斯汀伴您愜意旅居】感謝您入住武漢漢陽威斯汀酒店。酒店的早餐位於一樓集味全日制餐廳,空間寬敞明亮,配有寬大的落地窗,裝修風格時尚愜意,營造出舒適愉悦的用餐氛圍。早餐食材新鮮,菜品非常豐富,除了常見的中西式餐點外,還供應熱乾麪、豆皮、湯粉等武漢本地特色過早,為您開啟活力滿滿的一天。酒店床品是我們的一大品牌特色,我們採用的是威斯汀天夢之床2.0系列,厚約32cm專業床墊設計,為您卸下旅途的疲憊,伴您舒適好眠,體驗過的都説好!再次感謝您的入住與反饋,我們一定會再接再厲,用真誠與專業給更多賓客帶來高品質入住體驗。
Kander.Camera
Deluxe Double Room
Stayed in Oct 2024
Traveling with friends
12 review
10/10
Outstanding
Posted on Dec 29, 2024
Was a great location for spending time with friends enjoying the city of Wuhan. The room was clean and comfortable and the shared spaces (lobby and breakfast) were beautifully decorated. Would highly recommend.
Response from Property: Thank you for staying at The Westin Wuhan Hanyang. We very much appreciate your comments regarding your stay with us. We are so pleased that you enjoyed our friendly services and had a wonderful time with us. The hotel is located at the heart of Hanyang, near the subway station, surrounded by Wuhan Mall and authentic local restaurants. Many local attractions like Qingchuan Pavilion, Yellow Crane Tower, Wuhan Zoo, Temple Guiyuan and Qintai Grand Theatre are all within 15-min drive. Our hotel is a brilliant choice for business and leisure travellers, Thank you again for sharing your experience, and we hope to see you again in our beautiful hotel.Sincerely,
Guest User
Deluxe Double Room
Stayed in Sep 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Nov 11, 2024
Hands down if you are visiting Wuhan, you can't beat Westin. One of the best of the best.
Response from Property: We are so pleased that you enjoyed our friendly services and had a wonderful time with us. The hotel is located at the heart of Hanyang, near the subway station, surrounded by Wuhan Mall and authentic local restaurants. Many local attractions like Qingchuan Pavilion, Yellow Crane Tower, Wuhan Zoo, Temple Guiyuan and Qintai Grand Theatre are all within 15-min drive. Our hotel is a brilliant choice for business and leisure travellers, Thank you again for sharing your experience, and we hope to see you again in our beautiful hotel
Paul SHE
Deluxe Double Room
Stayed in Jul 2024
Business traveler
178 review
10/10
Outstanding
Posted on Aug 25, 2024
the location is very good and the service is also very good for business traveller
Response from Property: Dear Paul,Thank you for staying at The Westin Wuhan Hanyang. We very much appreciate your comments regarding your stay with us. We are so pleased that you enjoyed our friendly services and had a wonderful time with us. The hotel is located at the heart of Hanyang, near the subway station, surrounded by Wuhan Mall and authentic local restaurants. Many local attractions like Qingchuan Pavilion, Yellow Crane Tower, Wuhan Zoo, Temple Guiyuan and Qintai Grand Theatre are all within 15-min drive. Our hotel is a brilliant choice for business and leisure travellers, Thank you again for sharing your experience, and we hope to see you again in our beautiful hotel.Sincerely,The Westin Wuhan Hanyang
Guest User
Deluxe Double Room
Stayed in May 2024
Business traveler
18 review
7.5/10
Posted on Jul 2, 2024
it's a nice new hotel, the pool is splendid, rooms are clean and comfy. Just the room service menu is poor and not of good quality
Response from Property: Thank you for staying at The Westin Wuhan Hanyang. We very much appreciate your comments regarding your stay with us.It is always a pleasure to receive your feedback. We are so pleased that you made the most out of our convenient location and enjoyed our pool! Your suggestions and feedback have been conveyed to our associates.Thank you again for sharing your experience, and we hope to see you again next time in our property.
118267****
Business Double Room
Stayed in Nov 2024
Business traveler
1 review
10/10
Outstanding
Posted on Dec 29, 2024
Joseph 前台nice guy and feels warm
Response from Property: Our original intention is to treat every guest with sincerity and strive to give every guest a warm and comfortable stay experience. Thank you very much for your recognition and encouragement! The hotel is located in the bustling Wangjiawan business district and is adjacent to Longyang Lake Park. It enjoys the prosperity of the city while still enjoying the tranquility of the city. The comfortable Heavenly Bed will bring you a sound sleep, and the carefully prepared dishes will give you a delicious enjoyment. We hope that every one of our guests can be full of vitality and stay wonderful here. Thank you again for your encouragement. We look forward to seeing you again at the Westin Wuhan Hanyang!
Kuanzhai
Deluxe Room (2 beds)
Stayed in Apr 2024
Business traveler
59 review
10/10
Outstanding
Posted on Jul 6, 2024
New, clean and well equipped rooms! Good stay!
Response from Property: Thank you for staying at The Westin Wuhan Hanyang. We very much appreciate your comments regarding your stay with us. We are so pleased that you enjoyed our friendly services and had a wonderful time with us. The hotel is located at the heart of Hanyang, near the subway station, surrounded by Wuhan Mall and authentic local restaurants. Many local attractions like Qingchuan Pavilion, Yellow Crane Tower, Wuhan Zoo, Temple Guiyuan and Qintai Grand Theatre are all within 15-min drive. Our hotel is a brilliant choice for business and leisure travellers, Thank you again for sharing your experience, and we hope to see you again in our beautiful hotel.
Guest User
Executive Double Room
Stayed in Jun 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Aug 4, 2024
Great breakfast and nice room!
Response from Property: Thank you for staying at The Westin Wuhan Hanyang. We very much appreciate your comments regarding your stay with us. We are so pleased that you enjoyed our friendly services and had a wonderful time with us. The hotel is located at the heart of Hanyang, near the subway station, surrounded by Wuhan Mall and authentic local restaurants. Many local attractions like Qingchuan Pavilion, Yellow Crane Tower, Wuhan Zoo, Temple Guiyuan and Qintai Grand Theatre are all within 15-min drive. Our hotel is a brilliant choice for business and leisure travellers, Thank you again for sharing your experience, and we hope to see you again in our beautiful hotel.Sincerely,The Westin Wuhan Hanyang
Sebaa
Deluxe Double Room
Stayed in Jan 2024
Family
21 review
10/10
Outstanding
Posted on Feb 20, 2024
Great hotel and service. Breakfast is delicious
Response from Property: Thank you for staying at The Westin Wuhan Hanyang. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We are so pleased that you made the most out of our friendly services and delicious breakfast! We always love to hear how much our guests love their time with us :) Thank you again for sharing your experience, and we hope to see you again next time in our property.
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
5 review
10/10
Outstanding
Posted on Apr 14, 2024
Great service and location
Response from Property: [Rich breakfast, thoughtful service, Westin accompanies you on a worry-free trip] Welcome to Wuhan Hanyang, where you can meet a soulmate in the mountains and rivers! The hotel has a very advantageous geographical location. It is located in the core area of Wangjiawan, Hanyang. It is close to Hanyang Mall and is surrounded by a wide variety of food shops. It is within walking distance of Wangjiawan Station on Metro Line 3 and 4, making it very convenient for eating, staying, playing and traveling. The hotel's breakfast is located in the Jiwei All-Day Restaurant on the first floor. The space is spacious and bright, with large floor-to-ceiling windows. The decoration style is stylish and cozy, creating a comfortable and pleasant dining atmosphere. The breakfast ingredients are fresh and the dishes are very rich. In addition to the common Chinese and Western meals, it also serves Wuhan local specialties such as hot dry noodles, bean curd, soup noodles, etc., to help you start a day full of energy. Thank you again for your stay and feedback. We will continue to work hard to provide more guests with high-quality stay experiences with sincerity and professionalism.
kamshun
Deluxe Double Room
Stayed in Jan 2025
Family
5 review
10/10
Outstanding
Posted on Feb 4, 2025
Awesome
Response from Property: 【解鎖威斯汀天夢之床,舒適睡眠助您開啟活力每一天】感謝您入住武漢漢陽威斯汀酒店,您的滿意就是我們最大的開心。我們的床品採用的是威斯汀天夢之床2.0系列,是我們品牌的一大特色,厚約32cm專業床墊設計,為您卸下旅途的疲憊,伴您舒適好眠,第二天活力煥發。酒店的地理位置也非常優越,位於漢陽王家灣核心地帶,商業中心環繞,距離3號4號線地鐵站步行可達,是您來武漢出差度假的理想之選。再次感謝您對我們的信任與認可,我們會繼續努力,期待與您再次相聚在漢陽威斯汀!
Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Business traveler
13 review
10/10
Outstanding
Posted on Jul 2, 2024
Best hotel
Response from Property: Thank you for staying at The Westin Wuhan Hanyang. We very much appreciate your comments regarding your stay with us.It is always a pleasure to receive positive feedback. We are so pleased that you made the most out of our convenient location and enjoyed our friendly services! We always love to hear how much our guests love their time with us :) Thank you again for sharing your experience, and we hope to see you again next time in our property.
Feifeifeichangmeilidejutu121388
Deluxe Suite
Stayed in Sep 2025
Family
7 review
10/10
Outstanding
Posted on Oct 27, 2025
My first stay at the Westin Hanyang was excellent. The hotel has a modern design, and the rooms were clean and comfortable.
I especially want to commend Sidra at the front desk. There was a minor issue with the room's internet upon check-in. After I mentioned it to the front desk, Sidra immediately contacted the engineering department and followed up on the progress. She called me as soon as the problem was resolved. Her proactive and responsible attitude made me feel very at ease. Later, when I inquired about a late check-out, she also readily helped coordinate a solution.
Having such efficient and attentive staff is a great asset to the hotel. Thank you, Sidra, for your help; it made my short stay very pleasant. I will definitely choose this hotel again next time!
Original TextTranslated by Google
6/8
Response from Property: [Unlock the Westin Heavenly Bed, Comfortable Sleep to Start Your Day with Energy] Thank you for staying at the Westin Wuhan Hanyang Hotel. Your satisfaction is our greatest joy. Our bedding features the Westin Heavenly Bed 2.0 series, a signature feature of our brand. Its professionally designed 32cm thick mattress helps you unwind after your journey, ensuring a comfortable and restful sleep so you'll wake up refreshed. The hotel also boasts a superb location in the heart of Wangjiawan, Hanyang, surrounded by commercial centers and within walking distance of Metro Lines 3 and 4, making it an ideal choice for your business trip or vacation in Wuhan. Thank you again for your trust and recognition. We will continue to strive for excellence and look forward to seeing you again at the Westin Wuhan Hanyang!
Zhannifulaile
Deluxe Suite
Stayed in Sep 2025
Family
58 review
8.0/10
Very Good
Posted on Oct 7, 2025
Overall, it was alright. The environment was okay, but there were some issues with the facilities. Although the room leaked and the boiler tripped, these were eventually resolved. The manager's attitude was acceptable. The bedding was decent and quite comfortable. The Chinese restaurant was a bit pricey; six adults and three children spent over 2000 yuan, and there weren't many dishes! I wouldn't recommend going.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for reporting the issue. We regret that your stay was unpleasant. At Westin, we are committed to providing every guest with a high-quality experience through sincere and professional service. The hotel management takes your feedback very seriously and will thoroughly investigate and strengthen our inspection of room facilities to ensure this issue does not occur again. Thank you again for your feedback, and we look forward to your next visit.
M16792****
Deluxe Double Room
Stayed in Sep 2025
Family
5 review
10/10
Outstanding
Posted on Oct 5, 2025
I was very satisfied with my stay at the Westin Hanyang! The hotel is clean and hygienic, and right next to Moore City, it's very convenient for dining, drinking, and shopping. The staff were very friendly and welcoming, and I especially appreciated Sienna, the staff member who was always available to help with any issues. I'll definitely stay at the Westin Hanyang again when I visit Wuhan!
Original TextTranslated by Google
Response from Property: 【鬧中取靜,交通便利,威斯汀是您出差度假理想之選】感謝您入住武漢漢陽威斯汀酒店!酒店的地理位置非常優越,位於漢陽王家灣核心地帶,周邊緊鄰漢陽摩爾城,各種美食店鋪琳琅滿目,距離地鐵3號4號線王家灣站步行可達,吃住玩行都非常方便。與酒店毗鄰的龍陽湖公園,湖水秀美,給繁華的王家灣商圈增加了一絲愜意與靜謐,也是酒店客人晨跑散步的好去處。活力健康是威斯汀品牌的核心理念,也是我們希望帶給客人的感受。舒適的天夢之床伴您酣然好夢,精心烹製的菜餚給您美味臻享,願我們的每位客人都能在這裏活力煥發、保持精彩。再次感謝您對我們的鼓勵,期待與您再次相聚在武漢漢陽威斯汀酒店!