HanTing Hotel (Shanghai Hongqiao Tianshan Road) Reviews
HanTing Hotel (Shanghai Hongqiao Tianshan Road)
743 West Zhongshan Road (Zhngshan Xi Lu), Changning District, Shanghai, 200050, ChinaSee Hotel Details
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1 night
Guest Reviews
9.5/10
Outstanding
1237 review
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Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.6
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Many amenities(45)
Perfect for business trips(33)
Would stay again(24)
Negative reviews(18)
Teddious
Queen Room
Stayed in Jan 2025
Couple
1 review
9.5/10
Amazing
Posted on Feb 24, 2025
The officer was nice. It’s takes 10mins to the subway.
If you have booked a regular room, just upgrade it to the large one. It would be more comfy with cheap amount.
Response from Property: 用心服務”我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!門店旁71路有軌電車專線直達外灘、南京路、城隍廟、豫園、上海動物園等著名旅遊景點,亦可直達復旦大學華山醫院;地鐵2號線婁山關路站距離門店600m,可直達上海虹橋高鐵火車站、虹橋機場T1.T2客運大樓、徐涇東上海國家會展中心、浦東機場;地鐵3/4號線延安西路站距離門店200m,可直達上海胸科醫院;酒店門口左右邊就有購物商城、超市和餐飲娛樂配套,出行是很方便的呢;酒店配有自助式早餐、免費自助式洗衣房、免費咖啡贈飲、電視智能投屏、機器人服務等;在此感謝您不忘初衷的選擇,小漢馬真誠期待您的再次光臨體驗
YU CHIEH
Superior Double Room
Stayed in Feb 2024
Business traveler
1 review
10/10
Outstanding
Posted on Mar 8, 2024
haohenhao
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在漢庭酒店(延安西路地鐵站酒店店)的居停感受到家一般的温暖。配套有自助式洗衣房,衹願24小時貼心呵護您的衣物,給您更加便捷舒適的體驗。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Guest User
Queen Room
Stayed in Nov 2024
Business traveler
114 review
10/10
Outstanding
Posted on Dec 28, 2024
The hotel's front desk and room service are very good, and the hardware facilities are basically new. As a hotel on the edge of Shanghai's inner ring, it is very convenient to eat in the surrounding business district. Tianshan Night Market has everything. There are Line 2 and Line 4 nearby, which can directly reach Shanghai Station, Shanghai Hongqiao and Pudong Airport are the top choices for business trips.
Original TextTranslated by Google
Response from Property: Dear: Your satisfaction is the driving force of all employees' work. Making every guest feel at home is the ultimate goal of our service. It is also the best choice for you to go out for work and travel. There is a tram on bus No. 71 next to the store. The tram line goes directly to famous tourist attractions such as The Bund, Nanjing Road, Chenghuang Temple, Yu Garden, Shanghai Zoo, and Huashan Hospital of Fudan University; Loushanguan Road Station of Metro Line 2 is 600m away from the store, and can go directly to Shanghai Hongqiao High-speed Railway Station and Hongqiao Airport T1 and T2 passenger terminals, Xujing East Shanghai National Convention and Exhibition Center, Pudong Airport; Metro Line 3/4 Yan'an West Road Station is 200m away from the store, with direct access to Shanghai Chest Hospital; there are shopping malls, supermarkets and restaurants on the left and right sides of the hotel entrance The hotel is equipped with entertainment facilities and is very convenient for traveling. It is equipped with self-service breakfast, free self-service laundry, free coffee, smart TV projection, robot service, etc. Thank you for your original choice, Xiaohanma Sincerely look forward to your visit again!
Guest User
Queen Room
Stayed in Feb 2025
Couple
9 review
1.0/10
Posted on Mar 26, 2025
I booked a king-size bed room, but the space was very narrow, there were no windows, and the room smelled bad. The air-conditioning remote control had no battery, and the smart voice control didn't work. I went to the front desk to report it, and they said they would upgrade the room type for an extra 40 yuan. Then when I opened the app, the price changed to 49. They asked me to scan a code, and I spent 50 yuan to buy a membership, and I didn't get a single dollar back. As a result, the new room still smelled bad. We opened the window for ventilation for a long time. It was the worst stay experience ever. Don't come. When the customer service called, they kept making excuses for themselves. When we said the room smelled bad, the customer service said that some room types don't have windows, which means that if you don't have windows, you deserve to smell bad, right? Then they said the air conditioner remote control was out of battery. The first reaction was not to express apology, but to say that the front desk had power and held it. They also said it was normal for us to increase the price to change rooms. If your room didn't smell so outrageous, who would want to change rooms? The hygiene is also very poor, there are white spots on the buttons, it’s really hard to give a good review.
Original TextTranslated by Google
Response from Property: We are sorry for not bringing you a better stay experience. Some of the king-size rooms have windows, and the windowless rooms are equipped with air purifiers and fresh air systems. If there is an odor in the room, you can report it to the store front desk as soon as possible. The front desk is at your service 24 hours a day. We also have the same room type to exchange with you. If you need to pay the price difference for upgrading the room type, we have confirmed it with you. It is our shortcoming that we have not refunded your price difference. The store has arranged a refund. Thank you for pointing out the shortcomings. If you have any questions during your next stay, you can call the front desk at any time. We will solve the problem for you in a better and more timely manner. The store has recorded the problems you pointed out and will improve them as soon as possible. Thank you for your timely feedback and guidance, which will give us better progress.
Guest User
Queen Room
Stayed in Dec 2024
Traveling with friends
5 review
9.5/10
Amazing
Posted on Feb 2, 2025
The room is very nice. The location is close to the subway. The guy at the front desk is very nice. Recommended to stay
Original TextTranslated by Google
Response from Property: Dear: Thank you for your review! The hotel advocates "attentive service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! The No. 71 tram line next to the store goes directly to famous tourist attractions such as the Bund, Nanjing Road, Chenghuang Temple, Yu Garden, Shanghai Zoo, and Huashan Hospital of Fudan University; Loushanguan Road Station of Metro Line 2 is 600m away from the store and can go directly to Shanghai Hongqiao High-speed railway station, Hongqiao Airport T1.T2 passenger terminal, Xujing East Shanghai National Convention and Exhibition Center, Pudong Airport; Metro Line 3/4 Yan'an West Road Station is 200m away from the store, which can directly reach Shanghai Chest Hospital; there are Shopping malls, supermarkets, and dining and entertainment facilities make travel very convenient; the hotel is equipped with self-service breakfast, free self-service laundry, free coffee, TV smart projection, robot service, etc. Thank you for not forgetting your original intention Xiaohanma sincerely looks forward to your visit again.
Guest User
Queen Room
Stayed in Dec 2024
Other
1 review
10/10
Outstanding
Posted on Feb 2, 2025
The room is in good condition and the environment is great. I will stay in this hotel again next time I come to Shanghai
Original TextTranslated by Google
Response from Property: Dear: Thank you for your review! The hotel advocates "attentive service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! The No. 71 tram line next to the store goes directly to famous tourist attractions such as the Bund, Nanjing Road, Chenghuang Temple, Yu Garden, Shanghai Zoo, and Huashan Hospital of Fudan University; Loushanguan Road Station of Metro Line 2 is 600m away from the store and can go directly to Shanghai Hongqiao High-speed railway station, Hongqiao Airport T1.T2 passenger terminal, Xujing East Shanghai National Convention and Exhibition Center, Pudong Airport; Metro Line 3/4 Yan'an West Road Station is 200m away from the store, which can directly reach Shanghai Chest Hospital; there are Shopping malls, supermarkets, and dining and entertainment facilities make travel very convenient; the hotel is equipped with self-service breakfast, free self-service laundry, free coffee, TV smart projection, robot service, etc. Thank you for not forgetting your original intention Xiaohanma sincerely looks forward to your visit again.
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Booked for others
1 review
10/10
Outstanding
Posted on Jan 30, 2025
The hotel is conveniently located and was booked on behalf of my family. The boy at the front desk was very nice
Original TextTranslated by Google
Response from Property: Dear: Thank you for your review! The hotel advocates "attentive service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! The No. 71 tram line next to the store goes directly to famous tourist attractions such as the Bund, Nanjing Road, Chenghuang Temple, Yu Garden, Shanghai Zoo, and Huashan Hospital of Fudan University; Loushanguan Road Station of Metro Line 2 is 600m away from the store and can go directly to Shanghai Hongqiao High-speed railway station, Hongqiao Airport T1.T2 passenger terminal, Xujing East Shanghai National Convention and Exhibition Center, Pudong Airport; Metro Line 3/4 Yan'an West Road Station is 200m away from the store, which can directly reach Shanghai Chest Hospital; there are Shopping malls, supermarkets, and dining and entertainment facilities make travel very convenient; the hotel is equipped with self-service breakfast, free self-service laundry, free coffee, TV smart projection, robot service, etc. Thank you for not forgetting your original intention Xiaohanma sincerely looks forward to your visit again.
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Business traveler
3 review
9.7/10
Amazing
Posted on Jan 19, 2025
The room is clean and tidy, the service attitude is good, and the location is convenient near the subway station.
Original TextTranslated by Google
Response from Property: Dear: Thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! The No. 71 tram line next to the store directly leads to the Bund, Nanjing Road, City God Temple, Yu Garden, Shanghai Zoo and other famous tourist attractions, and can also go directly to Fudan University Huashan Hospital; Metro Line 2 Loushanguan Road Station is 600m away from the store, and can go directly to Shanghai Hongqiao High-speed railway station, Hongqiao Airport T1.T2 Passenger Terminal Building, Xujingdong Shanghai National Convention and Exhibition Center, Pudong Airport; Yan'an West Road Station of Metro Line 3/4 is 200m away from the store, which can directly reach Shanghai Chest Hospital; there is one on the left and right of the hotel entrance Shopping malls, supermarkets and dining and entertainment facilities make traveling very convenient; the hotel is equipped with self-service breakfast, free self-service laundry, free coffee, smart TV projection, robot services, etc. Thank you for not forgetting your original intention Your choice, Xiaohanma sincerely looks forward to your next visit and experience
lyon2002
Superior Double Room
Stayed in Dec 2024
Solo traveler
7 review
10/10
Outstanding
Posted on Jan 18, 2025
Hanting Hotel is a very cost-effective chain hotel, suitable for business trips and travel accommodation. The hotel rooms are clean and tidy, with reasonable layout and comfortable beds, which can provide guests with a good rest environment. In addition, the hotel's service staff are enthusiastic, meticulous and thoughtful, and can quickly respond to guests' needs. This branch has a strategic location, convenient transportation and complete surrounding supporting facilities, making it very suitable for travelers who need convenient travel. Overall, Hanting Hotel provides an accommodation experience that exceeds expectations at an affordable price and is a worthy choice.
Original TextTranslated by Google
Response from Property: Xiao Hanma is really excited to receive simple but profound praise from the guests. Xiao Hanma will definitely continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home during your stay in Shanghai. . The No. 71 tram line next to the store directly leads to the Bund, Nanjing Road, City God Temple, Yu Garden, Shanghai Zoo and other famous tourist attractions, and can also go directly to Fudan University Huashan Hospital; Metro Line 2 Loushanguan Road Station is 600m away from the store, and can go directly to Shanghai Hongqiao High-speed railway station, Hongqiao Airport T1.T2 Passenger Terminal Building, Xujingdong Shanghai National Convention and Exhibition Center, Pudong Airport; Yan'an West Road Station of Metro Line 3/4 is 200m away from the store, which can directly reach Shanghai Chest Hospital; there is one on the left and right of the hotel entrance Shopping malls, supermarkets and dining and entertainment facilities make traveling very convenient; the hotel is equipped with self-service breakfast, free self-service laundry, free coffee, smart TV projection, robot services, etc. Thank you for not forgetting your original intention Your choice, Xiaohanma sincerely looks forward to your next visit and experience!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Jan 18, 2025
The room was clean and tidy, with no peculiar smell. The guy at the front desk was sincere and very patient.
Original TextTranslated by Google
Response from Property: Xiao Hanma is really excited to receive simple but profound praise from the guests. Xiao Hanma will definitely continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home during your stay in Shanghai. . The No. 71 tram line next to the store directly leads to the Bund, Nanjing Road, City God Temple, Yu Garden, Shanghai Zoo and other famous tourist attractions, and can also go directly to Fudan University Huashan Hospital; Metro Line 2 Loushanguan Road Station is 600m away from the store, and can go directly to Shanghai Hongqiao High-speed railway station, Hongqiao Airport T1.T2 Passenger Terminal Building, Xujingdong Shanghai National Convention and Exhibition Center, Pudong Airport; Yan'an West Road Station of Metro Line 3/4 is 200m away from the store, which can directly reach Shanghai Chest Hospital; there is one on the left and right of the hotel entrance Shopping malls, supermarkets and dining and entertainment facilities make traveling very convenient; the hotel is equipped with self-service breakfast, free self-service laundry, free coffee, smart TV projection, robot services, etc. Thank you for not forgetting your original intention Your choice, Xiaohanma sincerely looks forward to your next visit and experience!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Jan 13, 2025
The room was very nice! The service is also great and the location is good. They helped us store our luggage at the back. Good review. Thank you hotel!
Original TextTranslated by Google
Response from Property: We always believe that good reputation comes from recommendations from customers. We not only hope to bring a good environment to our customers, but also hope to receive a deep affection! The No. 71 tram line next to the store directly leads to the Bund, Nanjing Road, City God Temple, Yu Garden, Shanghai Zoo and other famous tourist attractions, and can also go directly to Fudan University Huashan Hospital; Metro Line 2 Loushanguan Road Station is 600m away from the store, and can go directly to Shanghai Hongqiao High-speed Railway Station, Hongqiao Airport T1.T2 Passenger Terminal, Xujingdong Shanghai National Convention and Exhibition Center, Pudong Airport; Yan'an West Road Station of Metro Line 3/4 is 200m away from the store, which can directly reach Shanghai Chest Hospital; there is one on the left and right of the hotel entrance Shopping malls, supermarkets and dining and entertainment facilities make traveling very convenient; the hotel is equipped with self-service breakfast, free self-service laundry, free coffee, smart TV projection, robot services, etc. Thank you for not forgetting your original intention Your choice, Xiaohanma sincerely looks forward to your next visit and experience
Guest User
Queen Room
Stayed in Dec 2024
Business traveler
6 review
10/10
Outstanding
Posted on Jan 14, 2025
The service is attentive, the environment is very good, and the sound insulation effect is good!
Original TextTranslated by Google
Response from Property: We always believe that good reputation comes from recommendations from customers. We not only hope to bring a good environment to our customers, but also hope to receive a deep affection! The No. 71 tram line next to the store directly leads to the Bund, Nanjing Road, City God Temple, Yu Garden, Shanghai Zoo and other famous tourist attractions, and can also go directly to Fudan University Huashan Hospital; Metro Line 2 Loushanguan Road Station is 600m away from the store, and can go directly to Shanghai Hongqiao High-speed Railway Station, Hongqiao Airport T1.T2 Passenger Terminal, Xujingdong Shanghai National Convention and Exhibition Center, Pudong Airport; Yan'an West Road Station of Metro Line 3/4 is 200m away from the store, which can directly reach Shanghai Chest Hospital; there is one on the left and right of the hotel entrance Shopping malls, supermarkets and dining and entertainment facilities make traveling very convenient; the hotel is equipped with self-service breakfast, free self-service laundry, free coffee, smart TV projection, robot services, etc. Thank you for not forgetting your original intention Your choice, Xiaohanma sincerely looks forward to your next visit and experience
Guest User
Superior Double Room
Stayed in Mar 2024
Couple
2 review
9.7/10
Amazing
Posted on Apr 28, 2024
1. As soon as I entered the room, I saw a load-bearing column and immediately went down to change rooms. The front desk guy was very efficient and provided several rooms for selection. The new room was changed in less than two minutes.
2. Although it is next to the elevated road, the sound insulation is very good and will not disturb my sleep.
3. I forgot to prepare slippers in the room. I made a phone call and the robot quickly delivered them.
4. There were stubborn stains on the curtains in the room, but the rest was quite clean.
5. The breakfast was delicious and there were many varieties. The only thing was that the cantaloupe smelled of garlic. The sister used a knife that had been used to cut garlic to cut the cantaloupe. Is there no special fruit knife?
6. The front desk lady was very gentle for late check-out.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad experience you had. During your stay at the hotel, if you have any questions about the room, you can contact the front desk at any time. We will be on call 24 hours a day to serve you.
Anonymous User
Superior Double Room
Stayed in Mar 2024
Business traveler
29 review
8.5/10
Very Good
Posted on Apr 22, 2024
Because it is close to the elevated road, it is very noisy. If you mind this, please consider this hotel carefully. But apart from this, the room service and so on are very good. I stayed here for three nights and it was OK. The breakfast was also very good. What was a bit unpleasant was that it was clearly written that the check-out was at 12 o'clock, but I checked in at 2 o'clock and said that many rooms had not been checked out and cleaned. I waited at the front desk for more than 2 hours. In the end, their manager may have thought that I was really waiting too hard and arranged a small room for me to rest first.
Original TextTranslated by Google
Response from Property: Thank you for your stay and comments. We are sorry for the inconvenience. The hotel will try its best to solve the problem you mentioned. We look forward to providing you with better service next time! I wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Couple
21 review
10/10
Outstanding
Posted on Apr 3, 2024
The location is convenient. Metro Line 2 Loushanguan Station and Line 4 Yan'an West Road Station are both 600 to 700 meters away. The hotel is clean and tidy. The breakfast is also good, especially the free nutritious porridge in the evening. The manager is capable.
Original TextTranslated by Google
Response from Property: With the service concept of attentiveness, we treat every guest who comes to the hotel. It is a pleasure to have friends coming from afar. It is also our responsibility to ensure that every guest who comes to the hotel can stay in a clean, tidy and warm room. We will work harder to bring you intimacy and warmth. I hope you have a wonderful and unforgettable journey~