Hanting Hotel (Shanghai Hongqiao Tianshan Road)

Hanting Hotel (Shanghai Hongqiao Tianshan Road) Reviews

Hanting Hotel (Shanghai Hongqiao Tianshan Road)

743 West Zhongshan Road (Zhngshan Xi Lu), Changning District, Shanghai, 200050, ChinaView Hotel Details
Hanting Hotel (Shanghai Hongqiao Tianshan Road)
Hanting Hotel (Shanghai Hongqiao Tianshan Road)Hanting Hotel (Shanghai Hongqiao Tianshan Road)Hanting Hotel (Shanghai Hongqiao Tianshan Road)
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Hanting Hotel (Shanghai Hongqiao Tianshan Road) Guest Reviews

4.8/5
Excellent
1104 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1104)
Positive reviews(1091)
Reviews with photos/video(175)
Delicious breakfast(114)
Easy to get around(105)
Friendly front desk staff(84)
Classy environment(72)
Quiet & comfortable(62)
Close to metro(41)
Many amenities(37)
Perfect for business trips(17)
Negative reviews(13)
Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 8, 2024
haohenhao
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在漢庭酒店(延安西路地鐵站酒店店)的居停感受到家一般的温暖。配套有自助式洗衣房,衹願24小時貼心呵護您的衣物,給您更加便捷舒適的體驗。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Guest User
Queen Room
Stayed in Dec 2021
Business travelers
1 review
1.7/5
Posted on Dec 27, 2021
Th worst accommodation I have ever had. They charged me.Extra 40 rmb for the room but it is smelly and the toilet is clogged. no one seemed to care and apologises to me. Absolutely a horrible experience
Response from Property: 非常抱歉給您帶來不好的入住體驗,對於您所説的40元應該是前台給您介紹早餐引起的誤會,我們會加以培訓減少此類事件,您所反饋的房間馬桶和異味問題,我們已做記錄,也感謝您提出的問題,我們會讓工程部進行排查並進行整改,也希望您給我們一次機會,祝旅途愉快。
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
2 review
4.8/5
Amazing
Posted on Apr 28, 2024
1. As soon as I entered the room, I saw a load-bearing column and immediately went down to change rooms. The front desk guy was very efficient and provided several rooms for selection. The new room was changed in less than two minutes. 2. Although it is next to the elevated road, the sound insulation is very good and will not disturb my sleep. 3. I forgot to prepare slippers in the room. I made a phone call and the robot quickly delivered them. 4. There were stubborn stains on the curtains in the room, but the rest was quite clean. 5. The breakfast was delicious and there were many varieties. The only thing was that the cantaloupe smelled of garlic. The sister used a knife that had been used to cut garlic to cut the cantaloupe. Is there no special fruit knife? 6. The front desk lady was very gentle for late check-out.
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Response from Property: Dear guest, we are deeply sorry for the bad experience you had. During your stay at the hotel, if you have any questions about the room, you can contact the front desk at any time. We will be on call 24 hours a day to serve you.
Anonymous User
Superior Double Room
Stayed in Apr 2024
Business travelers
18 review
4.2/5
Very Good
Posted on Apr 22, 2024
Because it is close to the elevated road, it is very noisy. If you mind this, please consider this hotel carefully. But apart from this, the room service and so on are very good. I stayed here for three nights and it was OK. The breakfast was also very good. What was a bit unpleasant was that it was clearly written that the check-out was at 12 o'clock, but I checked in at 2 o'clock and said that many rooms had not been checked out and cleaned. I waited at the front desk for more than 2 hours. In the end, their manager may have thought that I was really waiting too hard and arranged a small room for me to rest first.
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Response from Property: Thank you for your stay and comments. We are sorry for the inconvenience. The hotel will try its best to solve the problem you mentioned. We look forward to providing you with better service next time! I wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Couples
21 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The location is convenient. Metro Line 2 Loushanguan Station and Line 4 Yan'an West Road Station are both 600 to 700 meters away. The hotel is clean and tidy. The breakfast is also good, especially the free nutritious porridge in the evening. The manager is capable.
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Response from Property: With the service concept of attentiveness, we treat every guest who comes to the hotel. It is a pleasure to have friends coming from afar. It is also our responsibility to ensure that every guest who comes to the hotel can stay in a clean, tidy and warm room. We will work harder to bring you intimacy and warmth. I hope you have a wonderful and unforgettable journey~
Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Choose a chain hotel that is closer to the customer site, which is more secure, the room is very clean, the cleaning lady is nice, the housekeeping is very clean, there are many places to eat and drink nearby, and the bus stop is right at the door. However, there are pros and cons. The hotel is too close to the elevated road. If you want a quiet room, it is recommended to communicate with the front desk in advance.
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Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! Looking forward to your next visit, I wish you a happy life!
Guest User
Superior Double Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
This time, the experience of staying at Hanting Hotel is very good. The room facilities are complete and smart. The front desk staff is also very enthusiastic and patient! Can recommend
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Response from Property: Only by not forgetting the original intention can we achieve the goal. Xiaohanma will go more steadily and further on this road. Thank you for your support on the road of Xiaohanma's growth! I am very happy to bring you a pleasant stay experience. Wake up with a smile and fall asleep sweetly~~Here, every time you sleep well, you will be accompanied by a good dream! Xiaohanma will continue to work hard and look forward to seeing you again~~~
Aixiaodecuiaixiao
Superior 2-bed Room
Stayed in Mar 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Taxi fare from West Yan'an Road Subway Station/Loushanguan Road Subway Station: It's only over 20 yuan to take a taxi to Yu Garden. It was a very good experience. The twin room we stayed in was very clean and the service was very good. The room was cleaned and we were allowed to check in. We could also store our luggage for free. Check-out was at 2:00. We were also given two bottles of mineral water while waiting for the ride. It was a great experience. Thank you~
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Response from Property: Thank you for your detailed review. Your satisfaction with the hotel facilities and services is the driving force of the work of all hotel staff. Making every customer feel at home is the ultimate goal of our service. The hotel rooms are also equipped with a voice intelligent system. Just call "hello Hanting" and it will immediately turn on the TV, air conditioning and lights for you. Do you like Xiao Hanma more? Xiao Hanma looks forward to your visit again with your family and friends.
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The room is very clean and tidy, the hotel service is also in place, it is very convenient to the subway, overall it is very good
Original TextTranslated by Google
Response from Property: Thank you for your detailed review. Your satisfaction with the hotel facilities and services is the driving force of the work of all hotel staff. Making every customer feel at home is the ultimate goal of our service. The hotel rooms are also equipped with a voice intelligent system. Just call "hello Hanting" and it will immediately turn on the TV, air conditioning and lights for you. Do you like Xiao Hanma more? Xiao Hanma looks forward to your visit again with your family and friends.
Guest User
Queen Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 13, 2024
The room was clean and the front desk service was great
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Response from Property: We are ready to provide you with quality service at any time! Xiaohanma has always adhered to the principle of cleanliness and provided customers with a comfortable and clean environment. The surrounding leisure and entertainment are all available, and the transportation is also very convenient! Metro Line 234 only takes a few minutes to reach the hotel. Welcome to visit again!
hgseyyy
Queen Room
Stayed in Feb 2024
Solo travelers
25 review
3.5/5
Posted on Feb 20, 2024
There is an elevated road in front of the hotel. Maybe it's because I have a windowless room, so it's very quiet and not noisy at all. The king-size bed room is small, but it has everything. The breakfast is also good. It's about a 7-minute walk from the Yan'an West Road subway station. The overall low ceiling will make you feel a little depressed. The cost-effectiveness is relatively high. Talk about the disadvantages: I didn't try to use points to check in early when booking a room on Ctrip, so I don't know if it works; but the fruit plate was not delivered when I checked in; when checking in, I met another staff member looking for a courier order, which caused a slight delay in checking in. The privilege of reimbursing subway station taxis also requires guests to take the initiative to consult and take the invoice to the other party. They were told to add the store's corporate WeChat. After leaving the store, there was no reimbursement. I don't know how long it will take, but the check-out was relatively fast. The girl at the front desk was very enthusiastic. I caught a cold and she asked if I wanted to bring hot water. Overall, this is a hotel with a relatively high cost-effectiveness
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6/10
Response from Property: Thank you for pointing out the deficiencies. We are deeply sorry for the bad experience you had during your stay. If you have any questions during your next stay, you can call the front desk at any time and we will solve the problem for you in a better and more timely manner. The store has recorded the problem you pointed out and will improve it as soon as possible. Thank you for your timely feedback and guidance, which will give us better progress.
Guest User
Queen Room
Stayed in Feb 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Taxi fare at Yan'an West Road Subway Station/Loushanguan Road Subway Station: Taxi fare was reimbursed, very comfortable Hygiene: The hygiene of Hanting is very satisfactory. I didn't like the room at first, so they changed us to a bigger one, but we had to wait for a long time Environment: No noise, very comfortable sleep Facilities: There is a problem with the TV, I can't watch it, which is a bit unhappy
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Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! Looking forward to your next visit, I wish you a happy life!
Anonymous User
Superior 2-bed Room
Stayed in Feb 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The environment is very good and the surrounding facilities are complete. The room is clean and various electrical appliances can be adjusted by voice control. The little robot delivering things is very creative, but it's a pity that I forgot to take pictures. The breakfast is rich in variety, which is really good for a budget hotel👍
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Response from Property: Thank you for your trust in us! Thank you for your praise and recommendation. Your satisfaction is the source of our work motivation. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warm and clean, and equipped with an intelligent voice system. It is the best choice for you to go out for work and travel. Welcome to visit us again.
🌈haibian🦆
Queen Room
Stayed in Feb 2024
Other
2 review
1.2/5
Posted on Feb 20, 2024
I read reviews that the room was a bit small, and I thought it could be so small... It's so small that the suitcase can't be opened. Breakfast is from 7 to 10 o'clock, but every time I go down around 8:30, the variety is incomplete, about 50%, and it's fixed. The room was also written to have a window, but it actually didn’t, and there was no refund for the difference. It was still quite far from the subway station, so it was also written that the hotel was located at XX subway station.
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Response from Property: Thank you for pointing out the shortcomings. We are deeply sorry for bringing you a bad experience during your stay. If you have any questions during your next stay, you can call the front desk at any time. We will better solve the problem for you in a timely manner. Your feedback points out The store has recorded the problem and will improve it as soon as possible. Thank you for your timely feedback and guidance to help us make better progress.
Guest User
Queen Room
Stayed in Feb 2024
Other
5 review
5.0/5
Outstanding
Posted on Feb 4, 2024
Environment: Near Donghua University, relatively quiet, maybe the rooms near the elevated road will be a little noisy Hygiene: The room is cleaned very clean, and the room is upgraded to separate wet and dry areas, which I think is very good Service: The front desk lady is very cute, the cleaning lady in the building is also very enthusiastic, they all speak softly, and the takeaway is delivered in a timely manner Facilities: The air conditioning and heating are very powerful in winter, which is very important Overall very satisfiedヾ(・ω・*)ノ
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Response from Property: We are glad that you had a pleasant stay in our hotel. Your satisfaction is a recognition of the work of our hotel staff and a driving force for our progress. We firmly believe that sincerity can be seen in the subtleties of service. When you are away from home, you will inevitably feel a sense of being away from home. All our care and attention are to make you feel warm and cared even on the way, so that you will no longer feel like a stranger in a foreign land. Thank you for your praise and affirmation, which makes us full of confidence and look forward to seeing you again.